Book Dollar car rentals at Boston Logan Intl Airport

Reviews

Recent reviews

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56

2.0

Hours to pick up car. Terrible customer serviceReviewed 2 May 2024

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2.0

I don't enjoy booking a car by entering my information and credit card online, then getting a text message to filll out more info, take photos of my license, sign, so I can expedite pickup. Then I still have to go to a counter and do all that again. 3 times. Book online, walk to a car and get in. So easy. But no. And I was a given a much smaller car then I anticipated. You have too many classifications of cars that are not clearly delineated when booking. I'll be going with Hertz next time even if they cost more.Reviewed 10 Apr. 2024

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2.0

Ran out of carsReviewed 29 Mar. 2024

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2.0

They didn’t have the car we requested and needed for all my families luggage and ski equipment so we left. I made the reservation 2 months prior. I’ll never use them again.Reviewed 30 Dec. 2023

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4.0

I waited over 2 hours before being able to get any car.Reviewed 25 Nov. 2023

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2.0

never again very badReviewed 28 Sep. 2023

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4.0

Pick-up was a huge hassle; they overbooked and I waited 3 hours for a car.Reviewed 26 Sep. 2023

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2.0

First off I ordered an intermediate suv from you purposely not picking an electric one for which you had options. However you switched me to price line and price line downgraded my car to impact electric suv. I spent 2 hours on the phone. With them no resolve. After waiting 1 hour I. The rental line The rental company convinced me to pay them to “upgrade” back to the intermediate suv. The upgrade was more than the original rental but I had no choice since an electric wasn’t going to work and price line was solving nothing despite the fact I have the original order screen shot showing I purchased an intermediate suv. So we get ti the pickup area they only have electric sitting there and are pushing people to take them. They have gas cars but are keeping them offsite. Waiting their anouthet hour before we were given a vehicle in the end after paying for an intermediate suv 2 times over we were given a Chevy Malibu. A car not even an suv. I Will never do business with Dollar, price line or kayak again. The only real lose is Kayak I have been a customer for 15 years but after this I now longer can trust I’ll be getting what I paid for. My suggestion to you is don’t do business with others you can’t trust because it makes all the search variables you have useless and loses your customers trust.Reviewed 24 Sep. 2023

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2.0

Nobody was at the desk during advertised business hours. There was a sign directing customers to another agency desk, which was also closed. There was a line of 100 people and only 1 staff member in the entire car rental center.Reviewed 16 Sep. 2023

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1.9

The class of vehicle reserved and paid for in advance was not delivered. After a two hour wait to receive the vehicle I was offered a lower class vehicle for no discount and when I said so the attendant asked if I wanted to be put back to the end of the 90 minute line. He also took a bribe in front of other customers and moved a customer to the front. Raymond at Boston airport is a liability. They are understaffed and mismanaged. Never again.Reviewed 24 Jun. 2021

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4.0

Cons:The agent at the counter printed out the contract that was three times more expensive than what I expected to pay. I had to explain to him multiple times that I didn’t want the more expensive insurance. Eventually he corrected the contract and charged me what I was supposed to pay. The overall experience of renting a car is absolutely terrible. You always end up paying for more than what you quoted.Reviewed 1 Jun. 2021

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2.0

Pros:Very long line at the car rental counter and only one staff was working.Reviewed 24 May 2021

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More

• Where is the Dollar car rental desk situated at Boston Logan International airport?

  The Rental Car Center at Boston Logan International airport has a 1.3 million square feet four-level garage with offices, parking spaces, and check-in space. The nearest Dollar car rental location is at 100 Tomahawk Drive. Arrivals can follow signage leading you to ground transportation and to the Dollar car rental center shuttle bus stops outside of each terminal. The ride to the Dollar rental car facility takes about 5min. When you arrive at the Dollar Rental Center, proceed to the rental counter where the knowledgeable staff will help you with the rental process and direct you to the garage and to the Dollar car rentals at Boston Logan International Airport.

• What kind of amenities are offered by Dollar car rentals at Boston Logan International Airport?

  Those who book Dollar car rentals at Boston Logan International Airport can benefit from various exclusive advantages including Skip the Counter and a Complimentary Authorized Additional Driver through the free-to-join Dollar Express program. Additionally, Dollar car rentals at Boston Logan International Airport come with Dollar hand controls for persons with limited mobility, child seats, and satellite navigation systems on request. Various sizes of child seats are offered and the GPS devices feature hundreds of pre-programmed areas of interest and language choices.

• What type of documentation is required to rent a Dollar car at Boston Logan International Airport?

  Those who want to book Dollar car rentals at Boston Logan International Airport should be at least 25 years old. Drivers that are between 21 to 24 years of age are also allowed to get a Dollar car rental but are subject to an Underage Drivers charge. You are also required to show a valid driving license at the time of pick up, accompanied by a valid ID. Travelers looking to get Dollar car rentals at Boston Logan International Airport are also required to present a valid major credit card in the individual's name with sufficient credit at the time of renting. Digital Wallet Cards are not recognized so a physical card is required.

• How much does it cost to rent a car from Dollar at Boston Logan Intl Airport?

  On average a rental car from Dollar at Boston Logan Intl Airport costs C$ 89 per day.

• What is the most popular rental car from Dollar at Boston Logan Intl Airport?

  Intermediate (Nissan Rogue or similar) is the most frequently booked rental car type from Dollar at Boston Logan Intl Airport.

• Where can I find Dollar car rentals at Boston Logan Intl Airport?

  100 Tomahawk Drive is the closest Dollar rental location to Boston Logan Intl Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Boston Logan Intl Airport (BOS)?

  Yes