10.0
We enjoyed having the extra room and the passengers liked the comfort and view from the captains chairs.Reviewed 13 Oct. 2022
review from![kayak]()
10.0
I reserved luxury but our luggage didn’t fit so we were able to get a Ram Rebel full size truck. It made the vacation much easier and we loved the truck.Reviewed 20 Jun. 2022
review from![cheapflights]()
10.0
Great experience! Worried about using a intermediary like Kayak and had not used National before. Entire rental went flawless. Was able to see rental on the kayak app as well as the National app. Would do again.Reviewed 15 Jun. 2022
review from![kayak]()
10.0
Excellent service. Had to swap out my vehicle and they made it painless!! Outstanding customer service at Logan AirportReviewed 31 Dec. 2021
review from![kayak]()
10.0
Don't know what could have been better.Reviewed 22 Dec. 2021
review from![kayak]()
10.0
Easy pickup and drop off…choice of car.Reviewed 14 Oct. 2021
review from![kayak]()
10.0
Drop off was EASY. Airport shuttles were often. I appreciated that the shuttle driver to the airport reminded everyone to check for personal items we may have left in the rentals before he departed.Reviewed 23 Jul. 2021
review from![kayak]()
10.0
Cons:Staff was great. Expensive, BUT every company had rates up. Not an issue with National, BUT the industry. Great SUV!!!!Reviewed 4 Jul. 2021
review from![kayak]()
2.0
Cons:I didn't rent from National. I made a res a few weeks ago, but I cancelled it. I got conflicting emails saying it was cancelled and others saying it was still pending. I rented a car from Sixt at BOS airport. Bob 415 663-8305Reviewed 11 Jun. 2021
review from![kayak]()
8.0
Pros:Excellent staff at pick up and drop off.Cons:Car smelled like cigarette smoke and wasn't very clean. Line to pick up car at the airport was VERY long, took over an hour to get the car.Reviewed 25 May 2021
review from![kayak]()
8.0
Pros:Easy pick up and drop off for the most part at the airport except the National employees weren’t at the counter when flights got in making a great many people standing in line for both National and Alamo so the Alamo people could help us.Cons:Car smelled like something had been either in the car and got moldy or a wet animal had been inside causing the first day to be almost Unbearable to drive in.Reviewed 4 May 2021
review from![kayak]()
10.0
Cons:No one at counter at BOS upon arrival at 10:30pm. No sign saying to go up to where cars are. Finally found my way there. After saying they didn’t have the 8 seat suburban available that I had reserved, they eventually found one. Everything was great after that.Reviewed 31 Dec. 2020
review from![kayak]()