Book Payless car rentals at Boston Logan Intl Airport

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Traveler rating

Excellent

58

Good

37

Okay

39

Mediocre

39

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0

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car was cleancar smelled

get the cargreat value

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said they wouldeven though

customer servicecar was dirty

friendly staff

8.0

Cons:They could have cleaned the care it was full of dog hairsReviewed 29 Jun. 2021

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8.0

Pros:Once I figure it out where to go it was quick because everything was pre-paidCons:The signage of where to pick up the car was poorly displayed and unclear. There was no one at the Payless booth so you just had to go to one of the other booths At the rental center at Boston international airport. Where to drop the car off was also unclear. Needed improved signageReviewed 9 Jun. 2021

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2.0

Pros:NothingCons:U guys could give back a refund if they didn’t get to pick up the car u should also include in big letters how much the security deposit is for the carReviewed 4 Jun. 2021

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10.0

Pros:Vehicle, drop-off, friendly staffCons:Long line for pick-upReviewed 14 May 2021

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10.0

Pros:Staff was friendly and drop off was greatCons:Only 3 agents working pickup for 3 companies. Took a long time to get carReviewed 11 May 2021

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2.0

Cons:The pick up in Boston was horrendous. Waited 30mins for the shuttle which by then was packed even by pre-COVID standards. ZERO safety protocols in place. Then it took another TWO hours in line to get a filthy car with multiple warning lights activated. No thanks.Reviewed 1 May 2021

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4.0

Pros:Check out was quickCons:The car smelled like cigarettes. The agent gave me the car that had been given to another customer prior. It took a long time at the airport to pick up the car due to the unorganized system.Reviewed 21 Apr. 2021

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2.0

Pros:I need a refund, as my plane arrived late and the car rental company was closed.Cons:Pay refund to customers quickly and not hold their money with no services offeredReviewed 31 Mar. 2021

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4.0

Pros:Easy drop offCons:Be careful - the car I got smelled like Marijuana because i guarantee you someone smoked in it recently.Reviewed 9 Nov. 2020

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5.2

Pros:the car was unclean at allReviewed 8 Nov. 2020

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9.6

Pros:The staff was friendly and helpful.Cons:Pickup and drop-off at Logan Car Rental is really difficult in terms of knowing where to go in. It's very confusing. Once I actually found the appropriate areas, the process with Payless was great.Reviewed 22 Sep. 2020

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7.2

Pros:Upgraded from compact car to a Mitsubishi Outlander, which was the only positive of our experience.Cons:20+ minute wait in line at Boston Logan, on top of 40+ minutes just for the associate to help us?!!! Their name tag said they’d been there for 15 years, but they were slow as molasses and had no care for us and did not make me feel valued. There were no Payless reps at their airport (what?!!!), so a random other person had to try and come help. When we FINALLY got our car over an hour later, we drove it 2 miles only to have an emergency notification come on saying “Pull over safely. Car will stop soon” WTF?! So we drove back, got back in line and waited 40+ minutes to be helped by another terrible associate who didn’t care about us. Once we finally got our second car, it was 2+ hours later and no one even apologized for the inconvenience. I already called customer service, and they said “oh okay we will get back to you in a minimum of 5 days”Reviewed 10 Sep. 2020

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• How much does it cost to rent a car from Payless at Boston Logan Intl Airport?

  On average a rental car from Payless at Boston Logan Intl Airport costs C$ 122 per day.

• What is the most popular rental car from Payless at Boston Logan Intl Airport?

  Compact (Hyundai Accent or similar) is the most frequently booked rental car type from Payless at Boston Logan Intl Airport.

• Where can I find Payless car rentals at Boston Logan Intl Airport?

  15 Transportation Way is the closest Payless rental location to Boston Logan Intl Airport. The telephone number for this location is +1 617 561 0139.

• Does Payless offer shuttle or airport pick-up services from Boston Logan Intl Airport (BOS)?

  Yes