4.0
Frustrated!!!!Pros:They finally gave us a free double upgradeCons:The first three cars we ere offered were either dirty or had a cosmetic problem (a license plate that was falling off). Dropping the car off was very confusing with little assistance because a lack of personnel. Would not rent from them again.Reviewed 10 Mar. 2016
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2.0
Not goodPros:None. I did not go!Cons:Service! Been calling the past three weeks to cancel the rental car and no one picks up the phone! Left messages and no one returns my calls! Still waiting! Wish someone from Kayak or E-Z Rent-A-Car could help me!!!Reviewed 8 Feb. 2016
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5.6
Took 45 mins to pick us upPros:The value. The gentleman who checked us in was friendly and helpful.Cons:It took them 45 mins to pick us up from the airport!!!!Reviewed 21 Jan. 2016
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2.0
Never got picked up at the airportCons:we waited 20 minutes and i had to go yo HertzReviewed 20 Jan. 2016
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4.0
MisleadingPros:We booked the reservation online that stated in bold, Unlimited Miles. We were traveling from San Diego to Phoenix. Unfortunately, unlimited does not mean unlimited. Our rental price would have doubled due to a fee per mile after 150 miles. We chose not to go through with the rental as a result, which was extremely disappointing. This survey is also frustrating because I can't adjust the rating for each category. Overall, it was a poor experience.Reviewed 18 Jan. 2016
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10.0
Easy breezy car rentalPros:They accept debit cards! This is an issue sometimes in this industry. They also didn't require me to purchase any extra insurance because I was using a debit card (it was still ootional). Friendly staff, super quick, not a lot of paperwork. More than reasonable prices. I'm a happy customer.Reviewed 5 Jan. 2016
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9.2
Pros:Car price.Cons:Location was difficult to find.Reviewed 16 Dec. 2015
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10.0
Cons:Nice guysReviewed 23 Nov. 2015
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10.0
GreatPros:Crear attention and pricesCons:Should Be 24 hoursReviewed 20 Nov. 2015
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10.0
Great rental service!Pros:I had never had such a smooth process to rent a car. No problems with reservation, pick-up, car, nothing. Everything was ready and the service was easy and excellent. Good job!Reviewed 3 Nov. 2015
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2.0
Cons:The airport shuttle took 45 minutes to show up, the outlets in the car weren't functioning, the car was dirty and unwashed with stains throughout the interiorReviewed 3 Nov. 2015
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6.4
Close to goodPros:The car was what I expected and was in good shape. Drop off was easy.Cons:Pick up was very slow. Long wait at airport and at the agency when we finally did get there.Reviewed 25 Oct. 2015
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