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2.0
They texted me two days before my reservation saying they didn’t have either of the vans I rented. The manager had the nerve to say on the phone “a reservation isn’t a guarantee”. If it isn’t a guarantee then why would I ever reserve a car with enterprise again? Anyway, it was a major bummer. Had to cancel my whole staff party that we put so much work into planning because I couldn’t find another two 16 passenger vans for a reasonable price. :(Reviewed 1 Feb. 2023
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10.0
Everything was great. The folks that checked us in and went over the car were super polite and helpful at pickup. Dropoff was seamless and fast. Great experience!Reviewed 2 Aug. 2021
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8.4
Pros:Drop off very quick and easy.Cons:No traveller's info transfered to the rental so we had to wait while they entered it all manually. Total cost was 31% higher than the estimate.Reviewed 25 Oct. 2020
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4.4
Cons:Took over an hour to get the car.Reviewed 21 Sep. 2020
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2.0
Cons:Got a text minutes before my reserved pick-up time telling me that it was cancelled. Called them up, and they shrugged it off.Reviewed 2 Sep. 2020
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2.0
Pros:The canceled via text an hour before pickup.Reviewed 23 Aug. 2020
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2.0
Cons:They cancelled my reservation by text five minutes before it was to begin. Apparently car availability isnt reflected in the online listings accuratelyReviewed 4 Aug. 2020
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10.0
Pros:The team over there is great, in and out fast, and adding the after hours checkout is a “nice to see” recent upgrade.Reviewed 31 Dec. 2019
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10.0
Cons:Nothing, they’re great!Reviewed 2 Aug. 2019
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4.4
Pros:The staff was very courteous.Cons:The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.Reviewed 12 Jun. 2019
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7.6
Pros:When Expedia cancelled my reservation, enterprise/ kayak filled in the gap!Reviewed 11 Sep. 2018
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10.0
Pros:Very easy to check out and the car was perfect, I couldn’t have been more happy with the experience.Reviewed 17 Jul. 2018
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