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2.0
Took the reservation without having any cars…. Had to cancel and use public transportation.Reviewed 27 Mar. 2023
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2.0
Never got my car! Was to wait 2 1/2 hour before I could get it! I made a reservation time to pick it up!Reviewed 1 Feb. 2023
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2.0
The car was not available and Thrifty couldn't tell me when I would get my car. Very unprofessional staff at the counter. Couldn't have cared less.Reviewed 20 Nov. 2022
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10.0
Easy pick up, super easy drop off, good location. Nice employeesReviewed 7 Nov. 2022
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2.0
I don’t like the idea that I was not given the category of vehicle I was charged for. Can I have my refund?Reviewed 5 Sep. 2022
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2.0
Thirfty never more: they don´t have any car! There were waiting more than 30 people more than 3 hours. I cancel the reservation and rent by Budget, where perfect servis.Reviewed 7 Aug. 2022
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8.0
Really nice rental for the price. The car was larger then the requested and we needed to wait 1h30min to get the car from the rental near OAK airport.Reviewed 15 Jul. 2022
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4.0
Our check in was awful. We had a 9am pickup time and at 9:45 they said it was be another 45 minutes. Then they up-charged us for a smaller vehicle that was ready and we couldn’t wait because we were traveling with small children that needed to get home for naps.Reviewed 21 May 2022
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6.0
Thrifty counter was unmanned and had to use Hertz counter to be served. Waited for an hour to get a car. Staff was surly. However we ended up with a car a couple grades above compact. Clean good running car that still got 40+mpg. Dropped car off at LAX, so I can’t speak to the drop off experience in Oakland, but it was very straightforward. Drive up, park, and walk away. Zero interaction with people whatsoever. That could be good or bad, depending on your preference.Reviewed 9 May 2022
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2.0
Needed to wait more than I expectedReviewed 2 May 2022
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10.0
Had no problems at all with this rental. From the time the reservation was made to the time the car was dropped off. Extremely easy from pick up & drop-off. Seamless process. The car was ready, clean when picked up, and ready to go. And the value for money was excellent. I shopped directly with several major brands (Hertz, Avis, Budget, etc.) and this was by far the cheapest price.Reviewed 15 Nov. 2021
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2.0
Ridiculous wait times at pick up. Ended up having to cancel and get a car from another providerReviewed 13 Nov. 2021
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