Book Hertz car rentals in Oakland

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Reviews for Hertz in Oakland

  • All reviews 100%
7.8/10 Good
Based on 93 reviews
  • 7.2
  • 6.7
  • 5.2
  • 6.1

Recent reviews

Most recent
    7.2 Good
    23 Jul 2017
    Car good, personnel sucks
    Pros: I got an upgrade and I enjoyed the car.
    Cons: The agent who unfortunately processed me was rude and made it clear she didn't want to be there. She hardly said a word to me and assumed that I knew what to do. After she keyed in some things she just looked at me and I realized I had to sign something. What kind of customer service is that. Good thing I waited as she gave me the receipt, which I didn't know was coming. This lady should not be working with people. I hardly use Hertz, but this lady made for a bad experience.
    10.0 Excellent
    3 Jul 2017
    Great experience.
    Pros: Everything happened as planned.
    5.6 Okay
    29 Jun 2017
    Pros: The Car was clean & return was fast.
    Cons: The up charges were insane! At initial checkout we DID NOT approve the extra services they offer however upon return they charged us for them. When I called the Hertz customer service they said they could only take the counter employees word for it. In other words they typed accepted when we denied the services so we still pay. Even on a full tank of gas for return the still charge a gas fee & I had to call 3 Times just to get a representative wouldn't talk back & hang up on me. All in all I'd never return to Hertz. Our initial plan from spending around $200 went to $400 ($600 with deposit) after the deposit was returned.
    8.4 Excellent
    24 Jun 2017
    Good after pick up
    Pros: Drop off was easy
    Cons: The line to pick up the car in Oakland was excruciatingly long. The desk was understaffed. After the flight, it was frustrating and we were about 4th in line. I can't imagine how long the last person in line was there. Also, since I booked the car through a travel website, we could not change vehicles. We didn't realize the car I booked would be difficult for my disabled vet husband to get in and out of. They would not change it to a higher profile car without just paying full price for the higher car with no refund for the one we had. Disappointing. I'm missing the human touch companies used to provide.

Where can I find Hertz car rentals in Oakland?

2400 Webster, Hertz car rentals


2400 Webster


+1 510 268 0164