Pros: I liked how quickly I got the car after speaking to the counter agent but it was a very long wait in line. I was waiting for 2 hours.
Cons: There needs to be a faster process maybe implement a contactless method by using your phone.
Pros: I made the reservation beginning from 9 am. But when I arrived there, they asked me to wait for two hours. That's too ridiculous.
Pros: The staff was very friendly and the waiting area was clean and comfortable! Just a long wait for Labor Day Weekend...
Cons: Staff very matter of factly said they couldn't accept my debit card although my rental was already paid for. I asked why this was never stated and their response was "oh some of them accept debit but we don't so call whoever you booked through and get a refund"
Cons: You took my payment with a debit card that fox rental wouldn’t accept and I didn’t get a car. You still took my money though. I even met a woman in line who had the same thing happen to her. As far as theft goes, you did a great job.
Cons: You need to clean and disinfect the interior of your cars between rentals. We are living in the age of COVID for God sake. I know your demographic is poor and uneducated biu act like you give damn.
Pros: Reservation was easy, price was competitive
Cons: Still have not received my emailed receipt of final charges, nor the credit back for the $500 deposit they took at time of rental.
Pros: The attendant who helped me in the parking lot when on both the start and the finish of the rental was very nice.
Cons: The car was filthy, INSIDE and OUT!. It smelled like mango, cigarettes, and feet when I opened the door. I tried to change vehicles, but the line was too long and only one attendant at the desk. The car smoked when I would put it in park. LOUD clicking sound in the engine when I was driving back to the airport. I didn't know if the car was going to make it all the way or blow up. I think it had an oil leak.
Cons: The car smelled of cigarettes and weed, a half drank Hennessy Bottle was rolling around in the back. They charge either $11/day for a toll pass or you have to pay $40 everytime you go on a bridge. This is madness. Bridge tolls are $5-7. This was added hundreds of dollars to my rental and I could barely drive because the stench of smoke gave me such intense headaches.
Pros: There were no cars available when I came to pickup. I had to rent from a different company and pay more
Cons: How do you make reservations when there are no cars available??
Cons: I rented a standard size SUV, but when I arrived the car was much smaller than a standard SUV. Doing research online the 2019 Mitsubishi Outlander SE is considered A compact SUV. They said they consider it to be standard, so we had to take 2 cars on our trip to fit 5 people and 5 bags. There were cigarette burns and stains on the seats. The Outside had a large dent. The car next to it also had dents and scratches. They did give us a free tank of gas as an apology, but the whole situation changed our trip plans. I won’t rent from them again.
Cons: They were very late to bring me the car even though we were early because "they didn't have any ready." Had to wait an additional hour from the time I had scheduled. They tried to up sell me on insurance saying that the one I got when I paid online wouldn't cover the size of the vehicle, when I pushed back on it, turns out it does. Still waiting for my deposit to get back (which was never brought up until the car was ready)
As the situation changes with coronavirus (COVID-19) Fox will continually update its policies accordingly. Please contact Fox directly for the latest information. You can find up-to-date information on the coronavirus response of Fox here: Coronavirus (COVID-19) update from Fox
On average a rental car from Fox in Oakland costs C$ 51 per day.
Standard (Mitsubishi Galant or similar) is the most frequently booked rental car type from Fox in Oakland.
Fox has 1 rental location in Oakland. Take a look at our Fox rental location map to find the best rental cars near you.