- All reviews
Pros: Staff was very friendly easy to talk to.overall my experience was excellent. I will recommend for family members.
Cons: From my experience everything was perfect you don't need to change anything .
Pros: The value & staff. They worked hard to give us a clean vehicle.
Cons: We had a group of high school students we were transporting and the van had the slightest odor of marijuana. We would have returned it, but there no other vans and we really needed the bigger vehicle.
Cons: This location is too small for the volume of business they do. The facility needs to be enlarged and/or updated. That being said; the employees are friendly; you are offered water while you wait and they explain your charges. Overall a huge win if saving money is what you want to do.
Pros: Got a great rate by renting the car several weeks ahead and paid at the time of rental. Car ran great but was a bit smaller than we anticipated but was fine for our needs.
Cons: Check in and Drop off were both much longer than I anticipated. Each agent I dealt with were very nice and knew their stuff, but it was just a very slow process to get the car - much slower than I usually have when I rent. The agent really tried to sell the insurance - probably asked us 5 times.
Cons: Hertz needs to notify customers online reservation can not be made through debit card. Or Hertz needs to block the option debit card payment. I had to cancel my reservation and reschedule due to this error and something is not convenient.
Pros: The staff was amazing. So friendly and accommodating. Hassan even drove us back to the airport when we returned the car so we didn't have to take an Uber!
Cons: Lots of trouble with pickup
Pros: Clean, good customer service
Cons: You need more then 2 employees, the 2 that were there worked there behinds off!
Worst car rental company in the business.
Pros: The car I would finally end up with was fine. Drove fine.
Cons: The location was very unorganized. The car they originally was going to give me, the tires we practically bald. Deposit on kayaks website said $100...ended up being $200. Took forever to get car, due to the fact only one person on duty to handle everything. Avoid Hertz. Trust me on this.
$100 charge for pet hair
Pros: Car was decent
Cons: I vacuumed the car before returning. They told me I needed to either vacuum more or take the car to a car wash because of dog hair. My dog is a 14 pound chiweenie, and although there was some residual hair in the seats in the corners, it was by no means excessive. I have never had this happen with any other rental company, and will, from now on, stick with Enterprise who understands customer service.
Pros: I got an upgraded vehicle at no additional cost. The staff at the pick up and return were very courteous.
Pros: Quick and clean car
Cons: I reserved a midsize SUV but got a small compact
Other suppliers in Louisville scored
- 8.5/10 Enterprise car rentals in Louisville
- 8.2/10 Avis car rentals in Louisville
- 7.8/10 National car rentals in Louisville
- 7.9/10 Payless car rentals in Louisville
- 7.3/10 Budget car rentals in Louisville
- 6.7/10 Dollar car rentals in Louisville
- 7.7/10 Thrifty car rentals in Louisville
- 9.0/10 Alamo car rentals in Louisville
Where can I find Hertz car rentals in Louisville?
Address4165 Bardstown Road
|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||09:00 - 12:00|
Phone+1 502 491 3725
Top tips for renting a car from Hertz in Louisville
- Economy rental cars from Hertz in Louisville are around 50% cheaper than other car types, on average
FAQs about renting a car from Hertz in Louisville
What is the most popular rental car from Hertz in Louisville?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Louisville.
How many car rental locations does Hertz have in Louisville?
Hertz has 4 rental locations in Louisville. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Standiford Field airport (SDF)?
Does Hertz offer shuttle or airport pick-up services from Standiford Field airport (SDF)?