Book Hertz car rentals in Louisville

• Where are some places I can go in Louisville to get my Hertz rental?

  Quite a few travelers, especially those arriving by air in the city of Louisville, will pick up rental cars at the Louisville Muhammad Ali International Airport (SDF). Because the airport is quite close to the center of the city, this is also a convenient location for people in Louisville who would like to pick up a rental car. One other option for those that are to the southeast of the center of Louisville in the West Buechel neighborhood is the location at 4165 Bardstown Rd.

• Why should I choose Hertz rental cars over other companies in Louisville?

  Hertz is a well-established and recognized brand with a global presence. If you're familiar with Hertz and have had positive experiences with them in the past, you may prefer the continuity of service by choosing Hertz. Hertz offers a mobile app that allows you to manage your rental and access assistance while on the go. Hertz typically strives to provide good customer service, with staff who can assist you with your rental needs and any questions you may have.

• Where should I go to park my rental in Louisville?

  Louisville's downtown area offers various parking garages and lots where you can park your rental car. These are convenient if you're exploring downtown attractions, dining, or attending events. The costs for these garages and lots run from about $3 to $7 for 2 hours of parking. In some parts of the city, you can find on-street parking. Be sure to check for parking signs, time limits, and any associated fees, as regulations can vary by location. You will generally pay about $2.25 for 1 hour of parking on the street.

• What is the most popular rental car from Hertz in Louisville?

  Premium (BMW X3 or similar) is the most frequently booked rental car type from Hertz in Louisville.

• How many car rental locations does Hertz have in Louisville?

  Hertz has 6 rental locations in Louisville. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes

Reviews for Hertz in Louisville

Recent reviews

Traveler rating

Wonderful

9

Very good

5

Good

2

Okay

5

Fair

1

Mediocre

0

Poor

24

Find reviews that mention:

friendly staff

2.0

THEY NEVER DELIVERED ME THE CAR ! CARS WERE NOT AVAILABLE BUT THEY STILM BILLED ME ! I NEED THEM TO TAKE THAT CHARGE OFF MY CARDReviewed 18 Jan 2025

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2.0

I got a cancellation notice the day before. I called them to see if I could get a different truck, and the call center rep said it was confirmed to pick up and not canceled. When I showed up, they said it was in fact canceled and I couldn’t get the truck. Nearly derailed vacation plans.Reviewed 7 Oct 2024

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2.0

Customer service needs improvement. Car still dirty from last renter.Reviewed 3 Sep 2024

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2.0

I showed up and they told me they didn’t have a car for me and would need to be placed on a waitlist with no guarantee of a car, even though I had a confirmation # from them. They were quite rude about it as well. They had cars on the lot but were only available as upgrades and cost more money. There were numerous others in the same boat. They blamed it on crowdstrike which I understand but the customer service was very poor.Reviewed 24 Jul 2024

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4.0

No communication. Reserved an EV, but no warning that it would not be available.Reviewed 22 Jul 2024

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2.0

Took $50 from me for canceling reservationReviewed 2 Jul 2024

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2.0

they could of had a car there to rent = they had NO cars AND you had to show up or they charge you with a no show fee - never try to rent from hertz againReviewed 17 Apr 2024

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2.0

When I picked up it had 1/4 of gas in it. I dropped it off with the same amount and they charged me extra. I haven’t had time to call them about it but I’m furious.Reviewed 12 Apr 2024

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6.0

I’d rent with hertz but I won’t book through kayak or other all in one booking sites. When you want to change something it’s impossible and the cancellation fee is higher than the price you pay for a car.Reviewed 11 Apr 2024

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10.0

I was offered a really nice van as the "Manager's Special". It was very clean and drove well. I liked picking the van up at an easy to find location, rather than getting lost at the airport. And the price was excellent! Thank you Hertz! I'll be back when I need another rental.Reviewed 23 Mar 2024

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10.0

The best.Reviewed 23 Mar 2024

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2.0

Upon arrival at Louisville airport, I made my way to the Hertz counter where they informed me that my car pickup is at another location 10 miles away. they could not convert the pick up to the airport location due to it being booked through a 3rd party account (Kayak) I then asked if they had a shuttle bus or anyway to get me to the other Hertz office. No Shuttle, and I needed to take and UBER/Lyft. I tried calling the assigned location to let them know I was delayed, nobody answered the phone, by the time I arrived at 5:20 the place was closed. I had no choice but pay the Uber driver again to take me the 10 miles back toward the airport and my hotel. I had business meeting all day and NEVER even picked the car up. I know it was non refundable, but the people at Hertz Louisville airport didn't really try very hard to help, and if I knew the assigned pick up location was 10 miles away and closed at 5pm....well shame on me for not checking all the little details that were not very apparent when booking.Reviewed 13 Mar 2024

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