Book Avis car rentals in Louisville

Reviews for Avis in Louisville

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

4

6.0

I reserved with payment well ahead of time. ( 2 months)Got a mini van instead of the SUV that I reserved. No advance notice that a change would be made. This is my third time renting here in a just over a years time. The first was stellar. The second was good and this was so so. I wouldn’t have minded the van if it had been comfortable, but for the whole day trip to and from Florida it was a huge disappointment. Go back to Honda pilot. Those were the best . And if there is going to be a change, let the customer know in advance. As the lot was full of mini vans, I suspect this was the plan ahead of time. Must have got a deal on Plymouth voyagers.Reviewed 24 Jul. 2023

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8.0

Very good, counter people were professionalReviewed 28 Jun. 2023

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6.0

The pickup process was not well run at all. Thirty minutes to get three people cars.Reviewed 22 May 2023

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2.0

Your system let me reserve a car when none were available. That is unacceptable.Reviewed 17 Jan. 2023

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6.0

Car was dirty the attendant was by himself he did a great job——had to drive 30 miles to pick it up because of staffing issues drop off 6 miles for my house that was betterReviewed 2 Aug. 2022

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2.0

The location said they were unable to rent the vehicle despite confirming on the phone and on the site.Reviewed 23 Jun. 2022

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2.0

The car I picked up was covered in crumbs and had empty soda cans and water bottles in the back seat. I am not buying from Avis again for a rental car.Reviewed 29 May 2022

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4.0

car smelled like smoke/vape passat wasnt available so they put me in crappy mitsubishi at same price line at louisville airport was so long PDF invoice link that was emailed to me was broken avis is terribleReviewed 12 Apr. 2022

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2.0

I was never able to get my rental. When I arrived at the airport, there was a line of people at least 30 long, and only one counter open. After 30 minutes, I noticed a hand written sign nearer to the counter that said “We will not be honoring same day rentals - Management”. Since I booked my rental that same morning, they refused to honor my reservation. I ended up having to use another resource outside of Kayak to secure a rental.Reviewed 4 Apr. 2022

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6.0

My originally booked reservation was not fulfilled due to vehicle shortage so had to book with different Avis 20 min away. Didn’t like the vehicle I was given but no other option was available. Drop off was easy.Reviewed 12 Jan. 2022

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10.0

The agent was very friendly and helpful! We started out on a happy note.Reviewed 14 Oct. 2021

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10.0

Pros:Fair price. Helpful staff and they valued my time and got me on my way.Cons:Fresh baked cookies at the counter would have been great.Reviewed 7 May 2019

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• Has the Avis rental car policy in Louisville changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Louisville?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Avis in Louisville.

• How many car rental locations does Avis have in Louisville?

  Avis has 4 rental locations in Louisville. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes