Book Payless car rentals in Louisville

Reviews for Payless in Louisville

Recent reviews

Traveler rating

Wonderful

0

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

2.0

Wasn't able to rent, Customer service supervisor was rude, would not give me his name. Terrible experience.Reviewed 22 Apr. 2023

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8.0

GreatReviewed 24 Mar. 2022

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2.0

The windshield was cracked on the van we rented so we had to go back to the airport to make sure we didn’t get the blame for it. Then we filled it up with gas prior to returning it and still got charged $87 fir a gas refill. Very poor rental company and not one for anyone to ever use.Reviewed 28 Nov. 2021

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8.0

Pros:Car was fine. And the rental agent did not press me to hard about buying extras.Cons:My car smelled like a smoker had just rented it. Did not like that. And, at drop off no one showed up for several minutes.Reviewed 3 Jun. 2021

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2.0

Cons:Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their KayakReviewed 16 Mar. 2021

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10.0

Pros:Loved the carReviewed 3 Nov. 2019

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10.0

Pros:Extremely pleasant gentleman working at the rental counter Easy pick up/drop off Better car than I expected to getCons:Nothing to mentionReviewed 11 Sep. 2018

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8.8

Great deal!Pros:I loved driving the Ford Taurus! It was very nice and reminded me of a luxury car with the cream leather interior. The checkout process was very easy and quick! The checkin was even faster! Plus the value was amazing through Kayak.Cons:They don't do a walkthrough with the car. My rental had a damaged console in the middle, stains on the carpet, and a burn mark. I didn't want to be held responsible so I took pictures.Reviewed 3 Jul. 2018

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10.0

Great valuePros:It was great value for the money and the service was awesome.Reviewed 18 May 2018

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4.8

Cons:Very slow pickup, clerk did not know how to use the computer system and had to ask someone. Drop off was a mess as their computer system was down so the clerk asked me to hang out and wait for a bit. I responded that I had a plane to catch and that they would have to figure it out on their own time, which seems correct.Reviewed 7 Dec. 2017

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9.2

Value for the dollar.Pros:Liked the cost per day, compared to others.Cons:Got a Prius, used it for 6 days, used one tank of gas and the cost was just over $200.Reviewed 4 May 2017

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6.8

Pros:The biggest problem was the smell of the vehicle. It seemed like someone had smoked in the car and then tried to cover it up. Car smelled like a cheap hotel room. Also, there was a strong scent of either perfume or air freshener on the seat belt which then made me smell like that the rest of the day.Reviewed 19 Mar. 2017

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• Has the Payless rental car policy in Louisville changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Louisville?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Payless in Louisville.

• How many car rental locations does Payless have in Louisville?

  Payless has 1 rental location in Louisville. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes