Guest Reviews
Overall Rating
7.4
Good
Based on 3,846 reviews
Cleanliness
7.1
Comfort
6.3
Pick-up/Drop-off
6.0
Value for money
5.9
Hertz car rental prices in San José del Cabo
| Compact | C$7/day | |
| Premium | C$10/day | |
| Luxury | C$78/day |
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
car available
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airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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5.6
Cons: We were not warned about the cost/need for insurance that covers Mexico which greatly increased the cost of the rental
review from
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10.0
Pros: Very friendly staff, quick pick-up and return, clean car - was perfect for our trip!
review from
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7.6
Cons: As with every trip to Mexico the rental office attempts to scam you.
review from
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7.6
Good but car drove horrible
Pros: Friendly and good customer service
Cons: The car drove very bad and I was in a remote area and the car just about died.
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4.8
Cons: did not get car that I ordered. Paid for upgrade. I did not get it.I received a Chevy spark ,I asked for midsize.
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2.0
Hertz Did Not Have A Car For Us Upon Arrival
Pros: There was nothing to like about our experience with Hertz in San Jose del Cabo
Cons: Hertz thoroughly overbook their vehicles during our time in San Jose del Cabo. Not only did they not have a vehicle for our reservation, but from what we saw, dozens and dozens of more reservations. Hertz did shuttle us to our condo accommodation, but the next day, after spending two hours in a local Hertz office trying to acquire our vehicle, they informed us that they would not be able to provide it. Additionally, the Hertz representative said that no more cars were available, and that we were welcome to go back to the airport to try getting a car there. When we called customer service about this option, the representative informed us that our reservation was now cancelled and that we would have to make a new reservation. We were quoted a price over the phone that was five times the amount of our original online reservation. Plus there were still no vehicles available to actually be rented. At that point we decided to leave, and use taxi’s throughout our stay. We will not consider or recommend Hertz when we return to be area.
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10.0
Good rate for a mid-size car
Pros: The rental car staff was very friendly and shuttled us to and from the airport.
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10.0
Happily Surprised
Pros: Service was very good and the car was in great shape. Nervous to rent a car in Mexico, but Hertz made it very easy.
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2.0
Lousy experience at hertz cabo
Pros: Nothing
Cons: We had a reservation but the agent at the airport curb said they had no cars and refused to bus us to the off airport office. Never again with hertz.
review from
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4.0
No cars (after 2 hours waiting in line)
Cons: We had 2 reservations. After 2 hours in line (from 11pm to 1am), they tell us they don't have car for us. Had to come back the next day.
review from
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8.4
Insurance cost 3x more than rental
Pros: Clean, excellent service, easy to find shuttle to and from terminal, great car.
Cons: The cost of insurance in Mexico is outlandish.
review from
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10.0
Pros: Very friendly staff, quick pick-up and return, clean car - was perfect for our trip!
review from
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10.0
Good rate for a mid-size car
Pros: The rental car staff was very friendly and shuttled us to and from the airport.
review from
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10.0
Happily Surprised
Pros: Service was very good and the car was in great shape. Nervous to rent a car in Mexico, but Hertz made it very easy.
review from
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7.6
Cons: As with every trip to Mexico the rental office attempts to scam you.
review from
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7.6
Good but car drove horrible
Pros: Friendly and good customer service
Cons: The car drove very bad and I was in a remote area and the car just about died.
review from
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8.4
Insurance cost 3x more than rental
Pros: Clean, excellent service, easy to find shuttle to and from terminal, great car.
Cons: The cost of insurance in Mexico is outlandish.
review from
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5.6
Cons: We were not warned about the cost/need for insurance that covers Mexico which greatly increased the cost of the rental
review from
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4.8
Cons: did not get car that I ordered. Paid for upgrade. I did not get it.I received a Chevy spark ,I asked for midsize.
review from
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2.0
Hertz Did Not Have A Car For Us Upon Arrival
Pros: There was nothing to like about our experience with Hertz in San Jose del Cabo
Cons: Hertz thoroughly overbook their vehicles during our time in San Jose del Cabo. Not only did they not have a vehicle for our reservation, but from what we saw, dozens and dozens of more reservations. Hertz did shuttle us to our condo accommodation, but the next day, after spending two hours in a local Hertz office trying to acquire our vehicle, they informed us that they would not be able to provide it. Additionally, the Hertz representative said that no more cars were available, and that we were welcome to go back to the airport to try getting a car there. When we called customer service about this option, the representative informed us that our reservation was now cancelled and that we would have to make a new reservation. We were quoted a price over the phone that was five times the amount of our original online reservation. Plus there were still no vehicles available to actually be rented. At that point we decided to leave, and use taxi’s throughout our stay. We will not consider or recommend Hertz when we return to be area.
review from
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2.0
Lousy experience at hertz cabo
Pros: Nothing
Cons: We had a reservation but the agent at the airport curb said they had no cars and refused to bus us to the off airport office. Never again with hertz.
review from
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4.0
No cars (after 2 hours waiting in line)
Cons: We had 2 reservations. After 2 hours in line (from 11pm to 1am), they tell us they don't have car for us. Had to come back the next day.
review from
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Where can I find Hertz car rentals in San José del Cabo?
Carr. Transpeninsular Km 43.5, Hertz car rentals
Address
Carr. Transpeninsular Km 43.5Phone
+52 999 911 8040Top Tips For Renting a Car from Hertz in San José del Cabo
- Book your rental car from San José del Cabo in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in San José del Cabo are around 96% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in San José del Cabo
What is the most popular rental car from Hertz in San José del Cabo?
Standard (Mitsubishi Galant or similar) is the most frequently booked rental car type from Hertz in San José del Cabo.
How many car rental locations does Hertz have in San José del Cabo?
Hertz has 2 rental locations in San José del Cabo. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Los Cabos Airport (SJD)?
Yes
Does Hertz offer shuttle or airport pick-up services from Los Cabos Airport (SJD)?
Yes