Book Hertz car rentals in San José del Cabo

Reviews for Hertz in San José del Cabo

Recent reviews

Traveler rating

Excellent

1

Good

0

Okay

4

Mediocre

3

Poor

0

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car was cleanfriendly staff

pick up the carcustomer service

car availablegreat experience

rented a car

4.0

Pros:The car was as advertised.Cons:They had plenty of agents checking people in but once you had your paperwork to get your vehicle there was no order. No line queue, no line queue, etc. No one to give direction and it was almost a free for all to make sure that you could get your vehicle in a timely manner, we waited for over 45 minutes. Fuel was not full, car was not wiped down fully. My biggest gripe though was how I was unable to add the required insurance at booking and then was socked with almost $40/day in additional fees. I knew that we needed the additional insurance as I have rented vehicles in Mexico but this was far more than we paid even 3 months ago. We had rented a car with another company at that time which was much more reasonable where I paid 200/less for a week for a bigger vehicle. With the insurance package and other hidden fees they quickly escalated our cost from around 200/week to over 600/week. Last time ever renting from Hertz.Reviewed 10 Jan. 2021

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2.0

Pros:The rates are artificially low as they force you to buy very expensive insurance. Your own insurance is not allowed.Cons:Waited in line for almost two hours to get a car. This is not acceptable.Reviewed 6 Jan. 2021

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7.6

Good but car drove horriblePros:Friendly and good customer serviceCons:The car drove very bad and I was in a remote area and the car just about died.Reviewed 23 May 2018

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4.4

Pros:Easy to driveCons:200 in fees I was not made aware of when bookingReviewed 31 Dec. 2019

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10.0

Pros:Very friendly staff, quick pick-up and return, clean car - was perfect for our trip!Reviewed 16 Jan. 2019

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4.8

Cons:did not get car that I ordered. Paid for upgrade. I did not get it.I received a Chevy spark ,I asked for midsize.Reviewed 26 Mar. 2018

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4.0

Cons:Shuttle pick up took a long time. Once at the counter the price changed drastically over the price I booked online. The price ended up being almost double. Car had almost 70,000 kilometers on it.Reviewed 29 Dec. 2019

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7.6

Cons:As with every trip to Mexico the rental office attempts to scam you.Reviewed 25 May 2018

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10.0

Good rate for a mid-size carPros:The rental car staff was very friendly and shuttled us to and from the airport.Reviewed 13 Dec. 2017

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2.0

Lousy experience at hertz caboPros:NothingCons:We had a reservation but the agent at the airport curb said they had no cars and refused to bus us to the off airport office. Never again with hertz.Reviewed 4 Jan. 2017

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2.0

Hertz Did Not Have A Car For Us Upon ArrivalPros:There was nothing to like about our experience with Hertz in San Jose del CaboCons:Hertz thoroughly overbook their vehicles during our time in San Jose del Cabo. Not only did they not have a vehicle for our reservation, but from what we saw, dozens and dozens of more reservations. Hertz did shuttle us to our condo accommodation, but the next day, after spending two hours in a local Hertz office trying to acquire our vehicle, they informed us that they would not be able to provide it. Additionally, the Hertz representative said that no more cars were available, and that we were welcome to go back to the airport to try getting a car there. When we called customer service about this option, the representative informed us that our reservation was now cancelled and that we would have to make a new reservation. We were quoted a price over the phone that was five times the amount of our original online reservation. Plus there were still no vehicles available to actually be rented. At that point we decided to leave, and use taxi’s throughout our stay. We will not consider or recommend Hertz when we return to be area.Reviewed 6 Jan. 2018

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10.0

Happily SurprisedPros:Service was very good and the car was in great shape. Nervous to rent a car in Mexico, but Hertz made it very easy.Reviewed 13 Nov. 2017

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• Has the Hertz rental car policy in San José del Cabo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in San José del Cabo?

  On average a rental car from Hertz in San José del Cabo costs C$ 55 per day.

• What is the most popular rental car from Hertz in San José del Cabo?

  Intermediate (Class Intermediate Car or similar) is the most frequently booked rental car type from Hertz in San José del Cabo.

• How many car rental locations does Hertz have in San José del Cabo?

  Hertz has 2 rental locations in San José del Cabo. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes