Book Enterprise car rentals in San José del Cabo

Reviews for Enterprise in San José del Cabo

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get the cargreat customer

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staff was very helpfulairport location

great experience

9.2

Pros:I liked the speed of which my order was handled and I was picked up from the airport.Cons:The last minute dramatic adjustment in pricing for mandatory insurance just isn't a good experience. I would like to have known how much the cost for insurance I would be forced to buy in Mexico before hand.Reviewed 6 Aug. 2020

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5.6

Handcuffed.Pros:car itself was fine...zero complaints.Cons:Insurance rates were a scam...ridiculous. A tiered price program with agent stressing the most expensive one...HARD! Finally settled for the 2nd of 5 tiers based on advice of my insurance agent in US after phoning her. Agent then went through entire form printing and signing process and when I was ready for final signature I realized that they had opted for the zero insurance level. I would have had no coverage and they knew it. I caught the "error" and had the forms reprinted and I had to fill out everything all over again. We were then ushered to an individual that i thought was going to hand us the keys but instead started a high pressure sales pitch for a time share which 4X I had to refuse. Bad business...will not use Enterprise/National again.Reviewed 17 Jun. 2017

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4.4

Pros:close to the airportCons:We reserved a Full Size Car. The vehicle we got was a Mid-size and very small for 5 people and 5 suitcases. When we all got in the car was lowered in the back so we had to be careful on all the bumps in town. The vehicle picture that we reserved was a Ford Fusion and we received a Nissan Altima, substantially smaller. They did not offer a bigger vehicle. If you look up a Ford Fusion it states a Full Size, the Nissan Altima states Mid Size! Then when we waited for the car they sent us over to a guy that basically worked there but was trying to sell us Timeshare/Golf Membership. That was ridiculous. Next time in Cabo will rent elsewhere!Reviewed 7 Jul. 2017

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10.0

Pros:Very friendly, In forgot my suits at the rental location and they kept and returned them with no issues.Reviewed 13 Apr. 2021

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8.0

Pros:The staff were friendly, easy check in and out. Upgraded the vehicle at no charge. The care was fresh smelling, clean and the AC were great along with having Apple CarPlay.Cons:The upgrade had more cargo area but the leg room and drivers seat didn't provide much room for a 6' 2.5" person that is 250lbs. My wife's little Chevy Spark has more leg room.Reviewed 15 Mar. 2021

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4.0

Pros:Drop off employees very niceCons:Too many hidden fees and no explanation about the mandatory insurance required from Kayak until it was too late and we were at the enterprise officeReviewed 11 Nov. 2020

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6.8

Contracts are NOT always honored in Mexico.Pros:I was pleased to get the reserved vehicle and not something completely different. I've had very bad luck with other companies in Mexico advertising one car and giving me something totally different. I enjoyed the Jeep Wrangler with family and that made up for the additional fees.Cons:When I make a reservation online, I expect to have everything taken care of at the same time. My experiences in Mexico include the delivery of an entire new contract, completely benefiting the rental company's demands. At such point, my only options are to pay what they ask for or walk away without a car. The latter may place travelers at a disadvantage and potential harm. I was fortunate to speak Spanish and educated enough to demand an explanation for the rate increase, but I still ended up paying for the non-required insurance. Therefore, I strongly suggest getting this straighten out.Reviewed 21 Jul. 2018

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6.8

Pros:It's irrelevant what I liked, I reserved an open air all terrain vehicle, which was not what I received, and I was still charged the price of the vehicle that was not delivered to me. As far as i'm concerned as usual, Enterprise failed to deliver. I will be disputing the charges.Cons:Getting what I reserved and not being over charged for a less substitute.Reviewed 25 Aug. 2020

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2.0

Pros:Nothing - worst experience ever with a rental company.Cons:Anything and everything...Reviewed 9 Jul. 2020

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6.0

Pros:Drop off was easyCons:Full price of the car for the week wasn’t posted on the site. Ended up paying about double what I planned because you’re charged a per day insurance fee.Reviewed 10 Apr. 2021

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2.0

Pros:The car reserved was not as advertised and had to pay double to get what I reservedCons:Yes definitelyReviewed 17 Apr. 2021

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10.0

Pros:Friendly staff and very efficient service in picking up and returning the car.Reviewed 4 Jul. 2021

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• Has the Enterprise rental car policy in San José del Cabo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in San José del Cabo?

  On average a rental car from Enterprise in San José del Cabo costs C$ 27 per day.

• What is the most popular rental car from Enterprise in San José del Cabo?

  Intermediate (Class Intermediate Car or similar) is the most frequently booked rental car type from Enterprise in San José del Cabo.

• How many car rental locations does Enterprise have in San José del Cabo?

  Enterprise has 4 rental locations in San José del Cabo. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes