That travel day was a gong show from the start checkin wasn’t possible so we all showed 3 hours early and waited 2 hours to check in to fly
The check in crew was extremely rude and disrespectful
Delayed because of late incoming , but once loaded, was a great flight.
Pros: "Average comfort compatible with all airlines"
Cons: "WestJet is a good airline"
Cons: "Did not serve food."
Pros: "Safety and on time."
Cons: "Grumpy cabin crew."
Pros: "Pleasant Staff Great flight"
Cons: "that i paid to get a seat next to my brother and the plane was not full and people got to sit where they liked. it cost me more money for nothing."
Pros: "Flight was fine"
Cons: "Air canada late as usual in coming in and departure.air canada needs to improve their reliability"
Cons: "The flight was continuously delayed. The crew was not helpful in helping people with connections."
Pros: "Horrible check in"
Cons: "Rude staff"
Pros: "Friendly staff on time"
Pros: "We took off on time and landed a little early. Crew were very nice. I couldn’t judge the entertainment as I didn’t have iPad with me to connect to the wi-fi and watch movie. Plenty of snacks. Worth the cost of the flight."
Pros: "Westjet is great but charging for checked bags makes customers stuff more and carry more onto the plane. Westjet should rethink this as the overhead bins are becoming tougher to find space for luggage"
Cons: "They stopped renting out iPads on board. If don’t have own screens or for some reason couldn’t download app, makes for a long flight. Overall, great flight; all on time. Leg room borderline. Window seats can’t sneak to bathroom without waking others. Pretty much need to all get up to let them out."
Cons: "Flight was delayed 6 hours"
Pros: "All it was good."
Cons: "We were 25 minutes late and they did not let us board."
Pros: "Flight only took about 2&1/2 hours! Crew was humorous and very sweet. Got in early thank goodness or May have missed connection. Our baggage was checked through to the final destination which was great. No problems with reservations or baggage."
Cons: "Boarding seemed painfully slow. Download the WestJet app in advance if you like to watch movies or TV shows on your mobile device! I had a very tight connection to next flight and had to make it through immigration and to a far-away gate in leas than one hour. To make it worse we had to wait about 10 minutes for a customs agent to arrive so they could begin unloading the luggage and let us go through customs."
Cons: "Economy too cramped."
Pros: "Always friendly and helpful!"
Cons: "Announcement from the flight crew inaudible. Much too fast and with lack of ununciation"
Pros: "They were quick and efficient"
Cons: "Should have been home by midnight but ended up landing at 1:45 am."
Pros: "The friendly staff."
Cons: "The actual plane. First flight was 737. Second flight Prop plane. Ugh"
Cons: "No movies available"
Pros: "Loaded plane quickly and efficiently. Crew friendly"
Cons: "Had long wait at gate in Calgary"
Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."
Pros: "The efficiency of boarding and de-icing, seating.arrangements and on time arrival plane was clean and my.tomato.juice was cold and delicious."
Pros: "On time. Quick flight. Reliable"
Cons: "Food was cookies and coffee"
Pros: "Had an empty seat next to me, the extra space made the flight one of the most comfortable I've ever been on"
Pros: "The professionalism of the crew and the spacious plane."
Cons: "That the fare advertised didn’t include a seat or a suitcase. Very unfair comparison."
Pros: "convenience and smooth ride"
Pros: "The crew was excellent !!! They were helpful and friendly. The plane was packed and they made it pleasant!"
Cons: "Lack of leg room. Fortunately ot was only an hour and ten minute flight."
Cons: "Too small of a plane. Using twin props instead of jets.. Depends on the time of departure. You pay for preferred seating and get jammed into this de Havaland jumper plane. Noisy and then the gate is at the end of the old part of the Calgary airport. Having to board and get off the plane in rainy weather. How bush for both airports. Air Canada please come back to Abbotsford.!!!!Everything"
Pros: "The service was fantastic. It always is. I always use west jet and have never had any issues. Friendly staff very helpful. I will continue to use west jet. My parents live in Calgary and I travel a lot for work so you will see me again."
Pros: "On time departure, early arrival"
Pros: "Seats were roomy. The biscoff was tasty. No issues boarding or during the flight."
Cons: "The westjet app wouldn't let me sign in so no entertainment but I brought my own so no biggie. This flight was fully booked And they needed people to check their bags. One flight attendant seemed kind of snippy about it to another passenger but I understand her frustration."
Pros: "I had a 5 month old baby and the crew was super smiley and friendly. Also, the flight wasn't full so there was plenty of room. I really enjoyed my experience. Thank you Westjet!"
Pros: "The fly is in time"
Cons: "A bit of disorganization in the row where they reviewed documentation and the suitcases of three machines to print passages only served 1"
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Pros: "The flight attendants were amazing!"
Cons: "The head phone jack for my tv was broken which was annoying but not the worst thing ever because I just listened along with my wife beside me. If I hadn't known the person beside me and have been able to listen to share theirs it would have been way worse."
Pros: "The courtesy of the flight crew, and above all, the smooth flight conducted by the Captain.T"
Cons: "There were no specific "hiccups" or negativity pertaining to the flight."
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Cons: "My flight was not actually booked going to Edmonton and I had to rebook it at the airport to go home. Coming back to Fort McMurray my flight was also cancelled without telling me and I had to buy another ticket."
Pros: "Always friendly and helpful...great to see and experience!"
Cons: "Flight delayed, crew didn't remove garbage before landing."
Pros: "On time, smooth and amazing views of snow capped mountains."