I wasn’t able to book or pay for a seat and they forgot to check me in for my third flight so I spent 24 hours in Toronto waiting for another one.
I like the wider seats, Plus lots of legroom, Lacking entertainment, no tv or screen to play with
Flight delayed missed connecting flight crew not very helpful very frustrating customer service
Delays and missed connections were very hard the crew were wonderful but 1 1/2 hours late from Abbotsford to a 4 hour wait in Calgary was too much. I am 79 years old and I didn’t get to my destination until after 1 in the morning. They could have offered a seat in the lounge or a meal. I was very disappointed in the treatment
Flight was delayed due to mechanical issues to the point that I missed my connection and had to wait for 6 hrs in Calgary... thankfully I wasn't in a rush or that would have been annoying
Was very busy with people crowding around as we were waiting for all wheelchairs but once out of the immediate area we were able to load onto a vehicle for our next gate
WestJet ran out of dinner meals on a transatlantic flight. Crappy to have a bun and a bit of lettuce for food on a long and not inexpensive flight. Flight staff did not look for options to resolve.
Keep better track of bags. Not sure how they got lost. Also not sure why it took two weeks for us to get them back. Had to buy a bunch of necessities because they were packed.
When there were a lot of empty seats in the plane it was nice that they allowed passengers to take another seat other than their own so that they can have more room.
person sitting behind me on flight to Calgary was vaping
Their "free personal" requirement is to have your bag fit in a containment frame that is way too narrow and slender than the space under the actual plane seat (the length of my vitamin water was longer than the width of the containment frame. They had personel at the gate literally designated to hounding people's bags in the zone line up, and forcing them to measure their bag again if he felt "the bag might be too big for personal item". If your bag was too big for their scamming measurement criteria you had to fork up $110 CAD for the carry on cost ($85 at the 24hr online pre-check in). Plane had no entertainment, seats did not recline, and no complimentary snacks or drinks. Unless I have a short flight with zero bags, I won't be flying Flair ever again.
Flight attendant said bye bud. Lol peak flair right there
On time flight. Reasonably comfortable seats. Disliked having to pay for refreshment and snacks.
Not good Even after I made my booking, I was charged $90 for my boarding pass. I have collected boarding pass i pay $90 near . Flair airline not good. Without pay no boarding pass.
Personally, I will not use this fight again. The service is poor, you have to buy even water. They don't provide anything even sneak, you have to buy. They said Personally items for 7 kg. Then they use some measurements, if you have 7kg and if it's not getting inside of their measurements, you have to pay 80$ this is robbery. I will prefer other flight then this. I am désappointement taking this airplane.
It’s a shameful company. It ask as to go to counter to take the boarding pass, they simply send it by email, just to check the bags’ size in a smaller than normal template. DONT USE FLAIR! It will be more expensive than normal airlines at the end.
Food selection is very poor and sears are very uncomfortable.
I don't like anything. The crew was so bad. Misbehaved badly. The worst flight.
The airplane smokes and they think it's normal.... this is sign of deterioration
They make you pay for everything:- hand carriage, seat, check-in and don't even offer you a cup of water! It turnout much more expensive than AC !
