The flights were on time and I appreciated that the cabin crew helped passengers with overhead luggage - finding space etc - despite not being paid. Apparently their wages don’t start until takeoff. This makes no sense whatsoever.
I wasn’t able to book or pay for a seat and they forgot to check me in for my third flight so I spent 24 hours in Toronto waiting for another one.
I like the wider seats, Plus lots of legroom, Lacking entertainment, no tv or screen to play with
The keg from Edmonton to Toronto My wife found it very cold. Other than that great flight.
Flight itself good .Landing at terminal3 and connections to terminal1,it is connections nightmare,specially for disable person
Too squished in seats. I'm 110 lbs and 5'6....can't imagine being any bigger and flying
Original flight canceled and communicated poorly. A series of gate changes , delays and plane changes followed. Even after the entire flight boarded there was another plane changes followed. Food vouchers provided to my travel companion but not to me despite being on the same reservation. No in flight entertainment. The entire experience was terrible although the flight crew were great.
Check in agent was good, stewardess was unfriendly and certainly did not have the care of the passengers in mind Spent the whole time on her phone
Wasn’t able to purchase wifi for entertainment so the flight was long
Keep better track of bags. Not sure how they got lost. Also not sure why it took two weeks for us to get them back. Had to buy a bunch of necessities because they were packed.
nothing at all. no headset for 5hrs to watch the entertainment, no snack
The crew were very friendly and made me feel at home. They should give us food not snacks especially when traveling with an early plane. I think breakfast will be appreciated
1st time using air Canada. We were a little delayed waiting for a new plane that did alter our plans for the evening but it was handled as best as possible. Everyone was pleasant.
Like the crew, the wifi set up was a trip. Might have been my device though
Everything was excellent. I had lost my ID card and the flight attendant found it for me.
last minute flight cancellation. wound up flying saskatoon vancouver seattle cleveland. all night. no more air canada.
Not having to pay to sit together. Seat cushions were worn out and breaking down sitting on metal framing, knees jammed against seat in front of me. Not a comfortable flight.
Very disappointed with cancellation, then rebooking with booked friends bumped off & then a delay of over 6 hours!! Totally disappointing & all the anxiety it caused was unacceptable. $15 food voucher to compensate is a joke!
Flight was delayed due to crew/co-pilot change over delay and Pearson scheduling issue. Flight didn't leave until 20:05 which was 15 minutes before it was supposed to land in YYZ.
This was actually a bus ride to the KW airport. It was smooth and comfortable and on time.
Flight delayed stuck on tarmac w heat on, super hot, bags took forever. À bad flight.
First time flying with Flair. Their cabin crew was friendly and did not expect to arrive early at our destination. Great budget friendly airline.
Their "free personal" requirement is to have your bag fit in a containment frame that is way too narrow and slender than the space under the actual plane seat (the length of my vitamin water was longer than the width of the containment frame. They had personel at the gate literally designated to hounding people's bags in the zone line up, and forcing them to measure their bag again if he felt "the bag might be too big for personal item". If your bag was too big for their scamming measurement criteria you had to fork up $110 CAD for the carry on cost ($85 at the 24hr online pre-check in). Plane had no entertainment, seats did not recline, and no complimentary snacks or drinks. Unless I have a short flight with zero bags, I won't be flying Flair ever again.
Flight attendant said bye bud. Lol peak flair right there
On time flight. Reasonably comfortable seats. Disliked having to pay for refreshment and snacks.
Not good Even after I made my booking, I was charged $90 for my boarding pass. I have collected boarding pass i pay $90 near . Flair airline not good. Without pay no boarding pass.
Personally, I will not use this fight again. The service is poor, you have to buy even water. They don't provide anything even sneak, you have to buy. They said Personally items for 7 kg. Then they use some measurements, if you have 7kg and if it's not getting inside of their measurements, you have to pay 80$ this is robbery. I will prefer other flight then this. I am désappointement taking this airplane.
It’s a shameful company. It ask as to go to counter to take the boarding pass, they simply send it by email, just to check the bags’ size in a smaller than normal template. DONT USE FLAIR! It will be more expensive than normal airlines at the end.
Food selection is very poor and sears are very uncomfortable.
I don't like anything. The crew was so bad. Misbehaved badly. The worst flight.