The keg from Edmonton to Toronto My wife found it very cold. Other than that great flight.
Smooth flight Staff were courteous and welcoming upon entering and exiting the plane Pilot and crew provided frequent updates Leg space was not pleasant but manageable
Everything was good except I was a bit disappointed that I had to pay US $150 for bags.
Flight itself good .Landing at terminal3 and connections to terminal1,it is connections nightmare,specially for disable person
The seats very Uncomfortable, no meal and no entertainment for a 4Hours flight. Smooth Flight, Great Take off and landing. Superb crew!
The flight attendants were super! They created a cosy and warm flight atmosphere!
West Jet flight was cancelled and I was not notified. I found out when I tried to check in on-line. Spent 4 hours on the phone with West Jet and Just Fly trying to figure what happened.
Our flight was delayed for almost 2 hours resulting in a rush to connect to our next flight
Flight was delayed 3 times. Then cancelled due to pilot being timed out. They refused hotel vouchers. Gate attendants were very rude and could not help you at all.
No access to any entertainment No food other than a cookie or pretzels even tho flight was over the supper hour Seats very close together and very little leg room Staff was very good
What a silly survey to send - all AC flights were cancelled due to the strike so of course we did not fly yesterday
The WiFi was down the whole flight, a flight that had no on board of any kind
I wish to travel with Air Canada for my next trip
They were very attentive, polite, professional and great customer service skills.
Bad experience. My checked bag was lost during this direct flight….how does that even happen?
Business class was not worth the extra charge. Overpriced for slightly larger seat. Nothing special. Small older plane.
Bad experience flying with air Canada . Seats not comfortable . Checked bag was delayed and was bought home next day by airport employee. Had to buy toiletries since bag was delayed . No compensation was even suggested . Will not fly air canada again
When I came in the front door in Montreal airport I didn't know where to go, first time traveling. Signs were not directing me.
The AC could have been better . Other than that , all was good
Every person and every experience with Air Canada was excellent. All customer service was outstanding and done pleasantly. The notifications through their App were timely and informative. This airline shines. All other airlines should take training from them.
