Daily cleaning, installation of cabin HEPA filters on flights from Austria to Moncton
Most visitors from Austria will not be allowed to enter Moncton. The travel restrictions do not apply to Canadian citizens,Permanent residents,Extended family members include those in a long-term, exclusive dating relationship and their dependent children, plus adult children, grandchildren, siblings, and grandparents under certain conditions,Foreign nationals for compassionate reasons in specific and limited situations, including to say goodbye to a loved one, to provide care for a loved one, or to attend a funeral.
Foreign nationals arriving directly from the US for a non-discretionary purpose,Indians under the Indian Act, International students approved by a provincial or territorial government as having a COVID-19 readiness plan will be allowed to enter Canada.
Read more about travel restrictions for Moncton
Visitors from Austria will need to quarantine for 14 days upon entering Moncton.
Visitors from Austria must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Moncton.
Apply for an eTA
ArriveCAN Privacy Statement
Mandatory Accommodation Booking
Compassionate entry for travellers and limited release from quarantine
Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Great plane and staff"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Cons: "Need more leg room!!! Larger meals needed."
Cons: "Turn the lights on early making it hard to sleep"
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "Wifi on Board"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "Friendly staff, good service and on time departure/arrival."
Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "In flight food was enjoyable"
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Flight was delayed by over three hours."
Pros: "Fine as delta flights go"
Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
Pros: "Nice new Boeing 787, lots of space."
Cons: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."
Cons: "Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!"
Pros: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Cons: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."
Pros: "good leg room and seats staff was courteous"
Cons: "not even peanuts..."
Cons: "Never made it to the flight..."
Pros: "The set was super comfortable"
Cons: "Everything was excellent"
Cons: "My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!"
Pros: "The staff was positive, the plane had a movie to watch (although quite a dated system), but there was only drinks given so not much to write home about there."
Cons: "Gluten free food was mediocre. Worst on any airline. Crew was not attentive and anybrequest felt like an imposition."
Cons: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."
Pros: "Due to late arrival of earlier flight employees were on hand to personally assist with our boarding. Plenty of liquids offered to keep hydrated. Lactose free meal had plenty of fresh fruit. Flight attendants were friendly and helpful. On time flight made further connection easy."
Cons: "Bathrooms tend to get very dirty with the over use on longer flights. The bathrooms need the occasional inflight cleaning."
Pros: "It is always a pleasure to fly with Air Canada! The staff is always friendly and helpful and they provide great in-flight entertainment."
Cons: "Not enough bathrooms on this plane, constant line for bathroom."
Pros: "Had a flight out of LGA to Toronto after arriving on the red eye from Cali! The staff is amongst the best in the industry and love flying them! Polished, professional and courteous! For the money we pay to fly and be spoken to as if we're second rate citizens is absured and unacceptable. However every time I fly them, I find their employees make the entire experience a pleasure to fly! Thank you to the leadership team for empowering your staff and execution."
Cons: "Food can always be better but that's across the board!"
Pros: "We had to sleep on floor of Toronto airport all night"
Cons: "Bumped from flight no compensation"
Cons: "Air Canada should stop using these old planes. They are uncomfortable noisy and crowded"
Pros: "Got seats beside washroom so they don't recline. Makes it a tiresome journey. Fast check in, great pilot"
Cons: "See above."
Cons: "Brussels airport staff would not let me to check in, saying that I need a Canadian visa (I had a transfer in Montreal), even though I am Green Card holder and I don't need a visa for a transfer flight. It took me almost 45 minutes to convince them that I don't need a visa a finally was allowed to check in"
Pros: "Very friendly flight attendants. Great food!"
Pros: "It got me home."
Cons: "One of the attendants yelled at anyone who needed to use the bathroom whenever the seatbelt sign was on. Understandable when the plane was actually experiencing turbulence but most of the time it was a smooth flight. Know there are regulations concerning this but I feel she could have been a bit nicer in her tone. Thankfully there was an empty seat just outside the toilet so that I could sit but anyone who arrived after me was told to return to their seat. When nature calls, sometimes it's impossible to walk very far."
Pros: "Staff communicated delays well, and they were polite once we got going. In flight entertainment offered was good, but heard some passengers having trouble with their screens not working."
Cons: "Delays, delays, delays. Theme of my vacation. When we arrived in Dallas we had no idea what baggage claim we were supposed to be at. There was no announcement, flight information displays didn't say anything."
Pros: "Excellent crew service."
Cons: "inadequate leg room in economy"
Cons: "Crowded gate with not enough chairs because of so many delays. We were delayed too because of the other backups, but flight was great once we boarded. Not a big deal to us but might have been if we had a connecting flight after that. This was the small commuter flight area so maybe that's just how it goes."
Pros: "It was a quick flight"
Cons: "The attendants on the flight were very unprofessional - they laughed the entire time during our boarding and safety demo. They were more interested in talking to the ground crew outside then welcoming the guests on their flight."
Pros: "The crew was so good and friendly. The entertainment options were good, some variety. The flight was smooth."
Cons: "Any additional amenity cost extra. No inflight snacks."
Cons: "Our inbound flight was two hours late. When connecting through Toronto, they lied to us. They said that the outbound connection was on time, that we'd likely missed it. Then, after standing through their requisite customer service line with only one open desk for two full flights, we were told to sprint through customs. We arrived, breathless to find the connection was delayed. We were told that they don't post the delayed connections for fear that passengers won't run or that U.S. customs will close. Uncommunicative and untruthful, their service is atrocious."
Pros: "After late departure, late arrival and waiting 40 min for gate to become available for the aircraft sorry all combined with horrific traffic problem at the La Guardia airport nothing to write home about."
Pros: "Wel,l my flight out of SFO was delayed by an hour and ~20 minutes, which was the length of my layover in Toronto. The pilot was able to make up some time in the air, but I still had to go through customs, security, and then run through most of the Toronto airport with only 25 minutes (before my flight left, probably even less because they close the doors before take off). I was off the plane at 7:30. My flight to Charlottetown was on-time, leaving at 7:55. The nicest male flight attendant on the plane moved me to a seat right before first class and put my carry-on in the closet at the front so I could be of the first off the plane! I ran through the airport, customs, security and all. I got to the gate at 7:41. The lady at the gate saw me running from far off and asked if I was Michelle. She was so happy that I had made it and let me catch me breath before I boarded. The delay on the first flight was very unfortunate and stress-inducing, but all the Air Canada people I interacted with along the way were very wonderful."
Cons: "The delay."
Pros: "Staff was at least friendly"
Cons: "For a 5+ hour flight only beverages were offered - anything else (such as a snack or small meal) had to be purchased. Very cheap service IMO. The selection of entertainment (movies/tv shows) was exceptionally limited and out of date. Their way of boarding the plane (via zone) is very backwards as families with children weren't asked to board until half way through the plane loading (unless those families had already paid for the more expensive zone upgrades). Most airlines let them load first to give them extra time. My checked bag was 1.2kg over the limit so I had to open the bag and switch 1.2kg of clothing into my carry on in front of the rest of those checking in. What an embarrassment and such foolery. All in all Westjet does a better job for trips across Canada. Will not be trying Air Canada again."
Pros: "Friendly staff"
Cons: "The boarding was a serious problem as there were no well defined waiting areas for over 400 people to board, blocking the way for other people to walk around the gates. The Toronto airport decided to board two flights to Frankfurt by two different airlines directly next to each other at about the same time, leading to lots of confusion. My frustration was increased by the fact that the airline managed to forget my luggage at transfer, while my travel companions was "just" delayed. during flight while the service was good, the quality of food was very low. The frustration was even further increased , the through the delay of the plane and the luggage problems our rental car reservation was expired as they only hold cars for 1 hour after scheduled reservation. The later not the fault of the airline, but i will certainly consider other airlines and rental car companies in my future Travel consideration unless the return trip experience changes my mind."
Pros: "My vegan meal made it to me"
Cons: "Complicated boarding"
Pros: "I like that they let us board the flight because we had some issues getting to the airport."
Cons: "There wasn't anything I didn't like."
Pros: "IT was a good non stop flight. A little uncomfortable for long legged people---but OK. We really liked the NON STOP Thank you AIR CANADA Erica Ann and Nicholas"
Cons: "Too much late. I missed all my itenerary planned by Campus France. I had to pay for a taxi and a new train ticket."
Pros: "flight was smooth and uneventful"
Cons: "The fact there was no entertainment system available for a 6hr international flight is a crime. Apparently there is some sort of app you need to download on a mobile device or computer BEFORE the flight, Would have made a huge difference knowing that."
Cons: "The crew had bad attitude and ignorant. Landind in Toronto on the way back was so scary!!"
Pros: "The food was good"
Cons: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."
Pros: "It was short, thank goodness since our flight was delayed twice."
Cons: "The small claustrophobic feel of the plane. Every time the steward pushed the cart up,the aisle he bumped into me and was kind of rude."
Pros: "Efficient. tv on back of screen didn't work"
Pros: "Boarding was fine. The food was not good and the flight attendants sat in the back of the plane instead of bringing drinks and food for a ten hour flight. We lost a day of vacation due to Air Canada not being held accountable for the flight being late as well as sitting on the Tarmac at Haneda airport."
Cons: "We sat on a Tarmac at another airport for five hours without knowing how long we would be there. Also, there was only one crew member that was helpful. Our flight was supposed to land at 2:20 pm and did not land until 10:30 pm at Narita airport. We were not compensated and were abandoned by Air Canada. We had to sleep in the airport since everything was closed."
Cons: "Plane was very hot!"
Pros: "It was quick and easy and saved me a hour drive!"
Pros: "Everything was fine. The plane is pretty spacious."
Cons: "Had to pay for food on an international flight??? One bathroom in the back, and flight attendants were blocking the way to it for at least 70% of the time."
Pros: "Only liked the salads, buns, deserts and drinks."
Cons: "The main courses have too much unusual sauce on the rice and/chicken."
Pros: "The flight and the service:"
Cons: "Price wise I felt I was taken advantage of. It was anxious flight and I needed to get there for Christmas with my son and his family. I ended up paying a whopping $1350 with Insurance cancellation. I am a senior 72 years of age, live strictly on a fixed income of $1500. and would appreciate a discount. Especially as I know others who paid as little as $800. Also I didn't or couldn't afford a meal coming or going. Thank you."
Pros: "Nice crew"
Cons: "The flight itself was good. The ground crew forgot about us in Toronto, adding extra time to an already delayed flight."
Cons: "What a joke this is ... I pay 25 $ to put my luggage in the suite . Apparently people who work at the gate don't seem to know that is 1 bag and one purse .... Too many people carrying all they luggage in the plane which make way less room for everyone and nobody at air canada say anything . please respect the rule that you have put in place ."
Pros: "12 minute flight"
Cons: "After waiting several hours in Kamloops for a plane to arrive, we found the same situation in Vancouver. We waited 30 minutes for a 12 minute flight."
Pros: "All my expectations were met"
Cons: "Everything was fine"
Pros: "On time departure."
Cons: "It was a CRJ-700, but I was cramped..."
Pros: "The crew"
Pros: "Missed this flight"
Cons: "Missed this flight"
Cons: "Better food pool"
Cons: "Bigger seats and warmer cabin"
Pros: "A lot more leg room. Seats more comfortable."
Pros: "Great crew"
Cons: "More legroom"
Pros: "We arrived safely"
Cons: "The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!"
Cons: "I missed having the navigation map when traveling such a long distance."
Cons: "Very delayed"
Pros: "Awesome service"
Cons: "my TV did not work while everyone elses did"
Pros: "not much"
Cons: "too many crying babies"
Pros: "Flight was on time. Everything went smooth for being in coach."
Pros: "Ahead of schedule"
Cons: "Plane was hot. Light sweat almost whole flight"
Pros: "Entertainment was simple with ample choices"
Cons: "The seating space was cramped. Seats did not decline enough. Seat itself was not comfortable. Back pains after flight. I am not looking forward to the return flight"
Cons: "some folks didn't use ear phones watching shows so i had to hear annoying entail mentioned selections. I had ear plugs fortunately :) didn't find anything I'd watch in entertainment. enjoy learning/science/documentaries"
Pros: "Crew was great. Very friendly and accommodating ."
Cons: "When we landed we waited 30 minutes to get to our gate. There was nowhere for the plane to disinbark."
Pros: "Flight entertainment Comfortable seats"
Cons: "The crew was not very nice. The electric plug didn't work"
Cons: "No communication when extreme turbulence was happening. I thought i was dying, i cried as well as the person in my section. The lady behind me appeared to be praying."
Pros: "Fell asleep right as the plane took off and was not disturbed by anybody for the duration of the flight. As a result I do not know whether food and drinks were served and their quality."
Cons: "Bag was lost Inefficient check in employee Poorly trained TSA employees Long wait before take off Very uncomfortable and crammed seat"
Pros: "No surprises."
Cons: "There were no music channels, audio is limited to podcast and ebooks."
Pros: "Staff was wonderful"
Cons: "Had to pay for entertainment."
Pros: "Friendly service."
Pros: "On time. Comfortable"
Pros: "I liked that the attendant suggested that anyone who wished, could move to unsold seats! Nice!"
Pros: "Left on time"
Cons: "Crammed unconfortable"
Cons: "My friend traveling with me was not allowed on the plane at first because united said he didn't have a ticket. I had to get off the plane and go show them our confirmation info and where we had already checked in for the flight. Still took anther 15 minutes and they where very rude until they realized their mistake...."
Pros: "Easy in/out of the plane."
Cons: "The waiting area was not clean. Flight was delayed by 3 hours and another 30 minutes in the airport. I missed my lunch and wanted purchase something from the menu but the crew said they don't have anything but snacks. The entertainment wifi wasn't providing anything."
Pros: "Everything was fine"
Cons: "Supposed to be in San Francisco hours ago, but I'm still in the airport in Cabo. Thanks United."
Pros: "They let us deboard plane after they found out it was delayedcrew did give out extra snacks. And gave out pillows and blankets to some people"
Cons: "They didn't give us frequent updates. Even after pilots landed they took a while to leave."
Pros: "Price and being on time."
Pros: "Everything was great we just had to sit for mechanical issues. Announcing ETAs is crucial for those of us getting picked up"
Pros: "The food was better than I'd expected because it was a codeshared flight operated by United, so I'd got prepared for worse food )."
Cons: "My personal entertainment system just kept shutting down by itself from time to time. A attendant kept talking some of the passengers on the plane, which was a bit noisy."
Pros: "The flight left on time"
Cons: "There was a gate change and I requested an aisle or a window seat but ended up getting a seat in the middle somehow"
Pros: "Food was surprisingly good . I had last row on plane, aisle seat in central section. Good because there are only 3 seats across. Flight attendants very pleasant."
Cons: "The recline of my seat was not working properly. I could push it back and it would have been quite comfortable since seat slid forward a bit when back rest went back, but my seat would just spring back into upright position."
Cons: "i was a bit stressed given I had a connection and my flight out of Phoenix was about 45 mins delayed. I made the next flight by 15 mins"
Cons: "Waited too long to land"
Cons: "Airline did not provided information ahead of time related to carry on being checked on the gate bc of size. My carry on was small and still was checked at the gate because the aircraft did not have space for it. I was not provided with that information ahead of time"
Cons: "My flight from IAD to DEN was delayed and that caused me to miss my connection to salt lake, thus being stuck in denver until 5:30PM the next day, which is unacceptable."
Cons: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."
Pros: "The flight crew apologized and kept everyone informed."
Cons: "The plane was having mechanical problems. Once it was determined that the problem couldn't be fixed it took the airline quite some time to locate a new plane. They should have started working to identify a new plane sooner. Ended up arriving in Portland after 3 am."
Pros: "The boarding process went quickly and seats weren't too bad. Flight was pretty painless overall"
Cons: "Overhead bins were full so I had to put my carry on under the seat in front of me meaning less leg room. There was no entertainment."
Cons: "This is an international flight from San Francisco to Manila. Because United has a policy of "meals for purchase" on domestic flights, the Sfo-Hnl and Hnl-Guam legs did not serve meals. Only the Guam-Mnl portion had dinner. The planes on each leg were cramped and old. Seats were old. No in-flight entertainment unless you rented a tablet. The fare cost around $720 which was not really a bargain since other international airlines like China Airlines and Ana were offering fares in the same ballpark fare. I made a mistake booking this flight and by the time I realized it, it was too late. I will never fly UA on international flights if there are other options. Asian airlines have newer planes with more legroom; customer service is better;and in flight entertainment and food offered. I intend to post a blog on travel sites "buyer beware.""
Pros: "Extra space so I could stretch my legs"
Cons: "No ice"
Pros: "The crew was amazing!"
Cons: "Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed."
Pros: "All in time"
Cons: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."
Pros: "Crew was okay."
Cons: "That your airline commit to schedules."
Cons: "Was really a great experience from start to finish."
Pros: "The captain was able to make up much of the lost time spent boarding."
Cons: "The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight."
Pros: "Seats were fairly comfortable with decent leg room."
Cons: "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."
Pros: "All was planned, no surprises, on time and no hassles"
Cons: "Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets"
Pros: "Nothing really"
Cons: "Late boarding, had to check the bag, had to wait forever when landed in the plane"
Pros: "Food and a good cabin crew on Brussels Air."
Cons: "No complaints"
Pros: "Arrived ahead of time"
Cons: "Not business treatment, the boarding que, the seats, the food"
Cons: "1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves."
Pros: "Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great."
Cons: "Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick."
Cons: "Seat and cabin temperature was very uncomfortable."
Pros: "Great airline"
Cons: "Great distance to walk between terminals for transfer"
Pros: "I missed it"
Cons: "I missed it"
Pros: "Nice crew, old equipment"
Cons: "All food for purchase. Not even complimentary nuts. All drinks are for purchase. Including water!!! 4 hours flight not a glass of water unless you pay 3 euro. No entertainment. No USB or electric outlets. Thanks for not charging for use of bathroom."
Pros: "Timeliness, crew and seat space.."
Cons: "I had problems checking in online and never could assign seats.. had to wait to check in at the booth and got random seats so my husband and I got seperated seats.."
Cons: "3h delay!!!"
Pros: "Everything was smooth"
Cons: "I was misinformed about the meal service in advance. But besides that I was satisfied with the flight."
Cons: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."
Pros: "Brussels Air ensured my safety. They made sure that the plane was airworthy."
Cons: "I was due to fly from London to Entebbe via Brussels. Sixteen hours after boarding the flight, I am still in Brussels. We try to complete the assignment another day. My criticism was the overoptimism of the captain how quickly things would happen and on arrival in Brussels the total unpreparedness of the ground staff to cope with half a plane load of people with connections having missed those connections."
Pros: "While the flight left late, the service on board was good as was the comfort provided. Staff friendly. I actually was pleasantly surprised overall given a long past experience on the old SABENA."
Cons: "None, overall a decent transatlantic flight without any problems."
Pros: "The flight attendants on the trip from Brussels to NY were more friendlier than the flight attendants on the NY to Brussels leg of the trip."
Cons: "The sandwich that was served on the Brussels to NY leg of the trip was not great at all. The seats were hard on my behind."
Cons: "no free food, beverage or entertainment"
Pros: "Punctual, clean plane, friendly service"
Cons: "Everything was as expected. Full flight!"
Cons: "I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels."
Pros: "Great moives and enteratinment system. Comfy seat. attentive staff on board. Also minimal annoucements, which i love because i don't like to be disturbed in my sleep to hear about the weather."
Cons: "Was stuck on plane for 3 hours before they had to cancel it due to computer issues. Missed connenction flight ( 27 hour delay for connecting flight) with them as well as a result, had to stay 2 extra nights (in great accommodation they provided, at least) had minimal information about what to do in the morning (almost missed the bus to the airport because they only had a little sign noting it) Overall they took care of us from the delays, but I still missed a day and a half of work because of it."
Cons: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."
Cons: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."
Cons: "Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel."
Pros: "Flight crew was great, service was excellent."
Cons: "Flight was very cold."
Cons: "Didn't get to find out gate number until 30 minutes before flight took off! Not good, too much stress and running.too"
Cons: "The plane was changed and I was given a new seat on the last row without a window. When I complained I was told to move to a middle seat somewhere. In terms of service SN is like a low cost carrier. None."
Pros: "Excellent service and space for economy class."
Pros: "The seats were great, we were seated in an exit row, so loads of legroom, we are tall so this is very important. Crew was very friendly and helpful."
Cons: "No fault of the airlines, but I was seated next to a very large family with little kids and a baby. I'm usually pretty tolerant, but the back of my seat was kicked for 8 hours and the kids kept running right in front of me causing me to constantly move my legs. Ugh. Food was ok, nothing special, it edible."
Cons: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"
Pros: "Crew was very nice"
Cons: "Food was fair. Movie selection was poor."
Pros: "Flight itself was fine."
Cons: "I tried for numerous days before the flight to buy a piece of baggage online and I kept getting tossed back and forth between Expedia and Brussels Airlines. In the end, I wasn't able to purchase it ahead of time and we had to pay $49 at the airport. I feel entitled to a reimbursement of the difference between the booking online price of $15 and the $49 I paid."
Pros: "Clean, professional and great meal!"
Pros: "Small plain. No interlaken. Cold food"
Cons: "The fact that they went on strike and left us with no one at the gate when we arrived or no one to explain what is going on. Very difficult / stressful time when in a foreign country."
Pros: "Nothing. Wanted it to be over already"
Cons: "Thw flight attendents gave a really bad service. They forgot to bring me food. The plain was really small and crowded... There was a lot of noise."
Pros: "Flight time and plane were fine."
Cons: "United charged over twice the fees for extra bags! I feel this was unfair."
Cons: "The aircraft was filthy, very dirty, especially the toilet and the sitting area. Terrible food. Very hot, AC did not work well. Outdated movies and TV series."
Pros: "The food, efficient crew"
Cons: "Awful boarding process, one person alone for all the passengers with another 3 around doing nothing, which caused the departure to take place more than an hour late"
Pros: "I hated that I had to do my own check in, the flight check in and the luggage dropping. I was unsure as id I had done it correctly, and even after the staff revised my luggage drop reciept, the luggae was not delivred appropriately. The flight was delayed, which made me have to o rush all over LHR, where I pretended to have breakfast."
Cons: "Unpolite and stressed, rushy staff on board. On top of that, all the running throgh costumes and pretty much the whole LHR airport, and what I hated the most was my luggage arriving 12hrs late."
Cons: "EXCELLENT SERVICE"
Airlines flying from Austria to Moncton have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Austria to Moncton
Masks required on board, masks provided on flights from Austria to Moncton
Social distancing seating
Middle seats unavailable to book on flights from Austria to Moncton
Testing for antibodies, testing for symptoms for flights from Austria to Moncton
Waiving of change fees. Search flexible flights from Austria to Moncton