Find cheap flights from Baltimore to Ontario

Pros: "Excellent"

Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"

Cons: "The seat was very uncomfortable"

Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Pros: "Smooth flight, on-tome departure"
Cons: "Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available."

Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"

Pros: "Great service"
Cons: "No complain"

Pros: "Great service all around. As comfortable as you can get for a domestic flight."
Cons: "Food was pretty good, but not up to their usual high standards"

Pros: "On time, great service, a lot of legroom."
Cons: "Nothing."

Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."

Cons: "Delta staff is not too friendly"

Pros: "Seating"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Cons: "Z"

Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"

Pros: "Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly."
Cons: "The foldable snack tray was broken on the flight to ATL."

Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."

Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."

Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"

Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."

Pros: "The staff is very friendly. Most pleasant airline I've flown with."

Pros: "On time as scheduled."
Cons: "N/A"

Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Pros: "There was a threat in the airport which caused the closure of one terminal. It happened to be the one from which this flight was due to depart. The crew was calm and able to get everyone on board with a minimum delay, considering the circumstances. The flight crew made up some time in the air and we were able to land less than 30 minutes after our original ETA. Well done, Delta."

Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"

Pros: "People"

Pros: "Nothing"
Cons: "The staff"

Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Cons: "No space in the seats"

Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."

Pros: "Crew"
Cons: "3 hours there before the departure."

Pros: "Efficient boarding. Friendly service."
Cons: "N/A"

Pros: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"

Pros: "I was able to pick my own flight online easily."
Cons: "Lack of same day, 1 connection, first class seats. Had to fly out the next day because only middle seats left. Frustrating because I paid for first class and had no good choices for my departure day of choice."

Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."

Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."

Pros: "Great plane"

Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."

Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."

Pros: "i love the view from the window seats and that I was able to relax and the snacks."

Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pros: "Upgrading to First Class made it worthwhile."
Cons: "As a minority provider of service at BWI, the gate was the furthest from the entry. Gate security is almost always a source of delay here."

Pros: "Good flight, comfortable; good food."
Cons: "Entertainment system kept failing"

Pros: "After the extremely long wait to check bags which made us miss the flight, the date crew got us in another flight...it wasn't direct which is what I paid for, but they did get us out, but i missed an interview because of the lack of crew and a missing luggage."
Cons: "Checking a bag, delta did not have enough crew to get everyone thru to their flights. We waited for 80 minutes inline to check a bag. Then we ran to the gate inky to find the gate was closed less than 2 minutes before we arrived. At least 20 others also missed the plane because of the lack of crew and long lines checking bags. It was frustrating, irritating, uncaring crew checking in, and a bit rude. Then on of my checked luggage was lost enroute - which made getting off the flights even later which made me miss a meeting that I was scheduled to be at. All because you didn't have the crew needed to check in."

Pros: "...the fact that they got us on the plane and back to GRR even though the connecting flight from BWI was delayed and there was little time to make that last flight out of DTW..."

Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."

Pros: "Yes"
Cons: "Yes"

Pros: "Seats"
Cons: "Nothing"

Cons: "The check in was terrible. The line was 1 hour"

Cons: "The lunch could be better with a cracker or Bread."

Pros: "Yes"

Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"

Cons: "It was canceled"

Pros: "Great service and comfort"

Pros: "same as before"
Cons: "same as before"

Pros: "Nice and quiet flight"
Cons: "Seat space everything was to crowded"

Pros: "Cool"
Cons: "Thank you for excellent trip"

Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"

Pros: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."
Cons: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."

Pros: "Good leg room, had an entertainment screen, snacks/drinks came out quickly"

Pros: "Um nothing"
Cons: "Checked in online and got the check in line only to have the lady tell me I’m too late and that I never checked in. They did manage to charge my baggage fee though? I had to book a different flight and tackled on another $500 dollars to my trip. Will bever use my Aeromexico club premier again."

Pros: "I loved the city of Puerto Vallarta,Mexico. I will encourage anyone interesting in visiting Puerto Vallarta to take Delta,or American Airlines"
Cons: "Aeromexico canceled my flight 5 hours before boarding on May 24th 2018. Then rebooked us two days later on May 26th 2018"

Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Cons: "The signage for flight gates should be more timely. Some flight gates were not posted until minutes before scheduled departure times."

Pros: "Comfortable and arrived on time"
Cons: "México has wonderful food, their airline should highlight that"

Pros: "I had plenty of leg room."

Pros: "Everything was great,,, good crew attitude"
Cons: "N/A"

Cons: "Horrible customer service and delayed all our plans"

Cons: "No food"

Pros: "After almost missing our connecting flight to Cabo, we got to relax for our last flight to our final destination with a complimentary beer and a snack, on board also had a movie playing and WiFi."
Cons: "N/A"

Pros: "Fantastic Chicken dinner for economy fair.. Will fly AeroMexico again next time. Great (the BEST) service !"

Pros: "Crew was very nice."
Cons: "N/A"

Pros: "The nonstop flight was efficient and the wait was short"

Cons: "I had to keep all of my luggage with me for a 23 hour lay over"

Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"

Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."

Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"

Pros: "Boarding was fast and in order"
Cons: "Flight was delayed,no information until it was late to get other flights."

Pros: "Punctuality"
Cons: "Online checkin not available. It should be. Gate should be announced earlier"

Pros: "I'm 6'3" and they put me in a row with more legroom without charge. Very friendly and courteous crew."
Cons: "no food on this 4 hr flight but i did fly economy. This isnt only flight or airline where in flight internet doesnt work."

Pros: "Nothing"
Cons: "The airplane look like it was from the 90's there were broken part of the airplane that were hold by tape - I am so surprised that Aeromexico has lower it services"

Pros: "Attention"
Cons: "Seats are very tight, uncomfortable."

Pros: "There were no delays. Very easy on line check in. I was able to print out boarding passes, at Guadalajara airport very effortlessly."
Cons: "No complaints."

Cons: "They lost my luggage."

Cons: "My seat didn't recline. I paid extra to be in front seat. I was asked to sit in a different row. I paid an extra $50 for nothing.lunch was bread and cheese."

Pros: "Good service."
Cons: "N/A"

Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."

Pros: "Great customer service !"
Cons: "Nothing"

Cons: "The layover in Mexico city was too long 10 hrs layover....."

Pros: "The entertainment was decent"
Cons: "The check in desk in lax is very unorganized and I think the staff was not knowledgeable at all. After checking in I was not given a boarding pass and told to get it after TSA check in, which made no sense."

Cons: "The lady at Aeromexico was rude and yawned in my face twice. she charged me for my luggage twice and told me to deal with it once I get home"

Pros: "The flight was on time and the crew was helpful."
Cons: "Looks to me that the seats have shrunk and the space between rows is inadequate. I was pretty much frozen in one position for five hours, unable to move much. I know that this has nothing to do with the crew, and everything to do with the airline itself, but it will have an impact nonetheless, on the overall experience."

Pros: "No complaints"
Cons: "Nothing"

Pros: "Meh"
Cons: "The airline reps were not very nice and they kept changing the gate"

Pros: "Boarded quickly"
Cons: "I ended up sitting on the last row that doesn't recline...it was only an hour flight, so it was ok but I can't imagine how it would be for a longer flight. In addition, you have to pay extra to pre-chose a seat."

Pros: "I was upset to learn my seats didn't recline, as was not given the option to change them. When it was booked I was not offered to pick seats and didn't realize they were already chosen for me. It was an overnight flight without reclining seats. There was no TV for viewing. I couldn't sleep because of the terrible seats and no movies."

Cons: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."

Pros: "Game of Throne as a boxset"
Cons: "if my return flight was by AA rather than another operator"

Pros: "Very helpful crew."
Cons: "Too often the video screen I’m given doesn’t charge up and it has to be replaced mid flight. This happened again during this flight when 2 screens didn’t charge and had to be replaced before the movie ended. The crew was helpful, but this problem is annoying."

Cons: "No personal entertainment for an international flight."

Pros: "Prompt on time service."
Cons: "N/A"

Cons: "Flight was delayed & ultimately cancelled. Replacement flight required going to another airport. That flight too was delayed putting at risk our ability to make the BA flight to Lisbon. Therefore, we took AA flight to JFK and a TAP flight to Lisbon.did not take this flight."

Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

Cons: "They changed my flight schedule that made me have to arrange my travel plan"

Pros: "Flight was on time and not cancelled."
Cons: "AA does not consider USPHS Officers as military despite beer mg defines as such in the Servicemember Civil Relief Act. All to make a dollar."

Pros: "Nothing"
Cons: "The fact that luckily we checked the night before and had to drive to philly to catch flight"

Pros: "The inflight wifi and entertainment was ok"
Cons: "Inconsistent gate staff. Happened twice to. Me in the recent trip where a multi flight journey the first leg my luggage was fine to get in board, the second flight it was tagged as too big. I've seen massive pieces of luggage go through no problem and then a random person is stopped to have their bags checked in."

Pros: "Great and safe"

Cons: "Lost the flight because of TSA who didn’t care I was missing the flight and gate personnel who didn’t allow me to get on board while the jet was still there. A nightmare and my luggages are still somewhere..."

Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Pros: "Nothing special"
Cons: "BWI check-in crew is not friendly, not related to Japan Airline."

Cons: "No personal TV’s and no food for purchase"

Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"

Pros: "Not at all"
Cons: "I made the reservation without knowing that Americans airlines has a boarding number 9 where you are NOT allowed any carry on. Awful lesson. You are given the worst seat and you cannot store any thing in the overhead compartment. Or there make you pay $60.."

Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."

Cons: "The cleaniless of the flight can get better"

Pros: "Boarding was fast and smooth. The flight was great, seat was comfortable."

Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"

Pros: "The boarding process was quick and efficient."
Cons: "This plane did not feature TV at your seat. Only the overhead TV"

Pros: "Wonderful flight. arrived 15 minutes early. crew pleasant."
Cons: "Nothing"

Cons: "Inadequate overhead baggage space."

Pros: "Crew and actual flight were great but something was broken on the rear air conditioning unit. It was a full flight and 86F in Dallas and 77F in Columbia. I was seated in rear of the plane very very hot with all the people on the plane. I felt it was difficult to breath once we were on the ground in como. We were at the gate and everyone stood up to get off but the doors remained closed for awhile. It seemed to get even hotter."
Cons: "Crew was great and the flight was smooth."

Pros: "The crew were wonderful! Everyone was polite and accommodating. The entertainment available was on point. The food was both tasty and offered often."
Cons: "The seat were ok. There was not enough legroom, but honestly no airline has enough unless its business of first class. The Wi-Fi availability was misleading, though it did not advertise that it was free."

Cons: "Flight was cancelled and we were never notified!"

Cons: "More options with first class food"

Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."

Pros: "Crew was as communicative as possible about the delay process. Answered questions and suggested solutions for travelers who were affected by the delay."
Cons: "The maintenance crew delayed the flight by over an hour because they were not able to get a technician to the plane until an hour after the scheduled takeoff time."

Pros: "Everything was perfect."
Cons: "."

Pros: "Nothing"
Cons: "The worst airline. Poor customer setvice and every single fligt was delayed and they offered nothing."

Pros: "The flight was cancelled and they refused to pay for my hotel and food. They finally paid for the hotel but not food."

Pros: "Ended up leaving earlier than scheduled."
Cons: "American Airlines holding open seats until right before the flight leaves."

Pros: "Flight was fine"
Cons: "Gate in Miami wasn't ready and we sat for 45 minutes until they opened a gate for us to deplane. Ridiculous."

Pros: "All"

Cons: "The first leg was cancelled and no one maee me aware of this and no additioaal flights were placed for this leg of the flight.. Kayak said it is British Airways fault and of course BA stated it was Kayak's fault. I donkt think i will be using Kayak anymore, becuase of the way this matter was dealt. I am also planning to contact bebber businness bureau for this as well."

Cons: "Diverted to OKC due to weather in Dallas, missed connecting flight and they couldn't get us on the last flight out"

Pros: "I'm completely satisfied"

Cons: "We arrived at 3pm for our 545pm flight. Once we arrived at the gate, we were notified the aircraft would be coming in late (10-15) due to tech issues. The AA staff was aware the plane had mech issues and decided to board us anyways. After 45 mins of sitting and waiting around in our seats, the pilot preceded to ask us to deplane the aircraft. AA gave us a lousy food voucher and booked us on the next available flight to Miami which wasn't until 1145pm! AA crew/staff handled the situation in a disappointing manner. The AA crew at the gate spoke in a condescending manner as if were young kids! I was appalled by that! I will not be flying AA anytime soon!"

Cons: "They could not find a flight for me until Sunday, two days later and are working on finding something sooner. Supposed to arrive last night which was Friday."

Pros: "My business class seat was comfortable"
Cons: "4hr boarding delay and no entertainment system whatsoever on a 6hr flight."

Pros: "The flight finally went there (it was just the wrong flight and I didn't get a flight back)"
Cons: "My original flight was cancelled so my group was bumped to an earlier flight. However, when we arrived at th airport at 6 am, it turned out that the rest of my group was on that flight but that my ticket was cancelled entirely, and I couldn't get on the new plane because it was oversold-- meaning that, without any warning, I was stranded at the airport in DC at 6 am with not only single available flight that would get me to Indiana in time for work. I ended up having to take a train to Baltimore to catch a flight from there to NC to connect to Indiana- but then that flight was delayed for 2 hours so I missed my connecting flight. By the time I finally arrived in Indiana I was 6 hours late to work. There was no reimbursement for the additional travel expenses, and not even an apology. Then flying back the next day, they cancelled our flight again and we had to rent a van and drive back overnight from Indiana (15 hours drive). I have never had such a miserable travel experience with any other airline."

Cons: "Our flight was delayed due to bad weather in Phoenix. The agents when we landed in Phoenix were remarkably unhelpful when it came to rebooking our flight. When I finally got LA after flying into another airport instead of my original destination, it was ridiculously painful to file a claim to get my bag which had gone to LAx. After filing the claiM I waited several Hours then decided to call And that's when I realized they hadn't even scheduled my bag for delivery though I was told that spas already taken care of. I had to go get my bag myself."

Pros: "We flew on an American Airlines plane which appeared to be very new. As such, the touch screen TV was very easy to use, the restroom was very clean, and the storage compartment was efficient."
Cons: "This new plane of American Airlines had extended legroom. However, they have narrowed the seats, made the armrests unretractable, and you can not recline your seat. So, although the legroom is enhanced, you are "locked into" a rather straight up sitting oosition with no ability to rotate a bit side to side. I can't imagine how a slightly overweight person could negotiate this. For a 2.5 hr flight, I was very uncomfortable within 15 minutes"

Cons: "Delays"

Cons: "Still in the waiting room waiting for this flight"

Pros: "Boarding to take off was relatively quick. Free In flight movies. Good service from flight attendants."
Cons: "The outlet for chargers under the seat didn't work. And the WiFi would not connect. Could not hear the correct loading group from the staff at the gate, there was much confusion amongst the passengers."

Cons: "The fact that there was no Air condition on the plane and none or the american airlines staff or crew realise this till the flight was well on its way, that cause a lil stir on the flight with the heat as well the air hostess wasnt mindfull and helpfull enuff to give more beverages or ice to try and help the situation .... one cabin attendant eventually came with some damped wipes on a tray ,but was handing it out with his bare hands that was very distasteful and unsanitary"

Pros: "Fast flight Social distancing A whole row to almost every person"
Cons: "N/A"

Pros: "Quick boarding"

Pros: "The flight was on time, it was overnight - very convenient"
Cons: "I had very noisy neighbours, but it is hardly airline's fault"

Pros: "The stewardess was top-notch, professional and friendly"

Pros: "Absolutely nothing"
Cons: "The fact I had to rent a car and drove home for 6 hours"

Pros: "Well located at LGA (NYC) with it own section of gate doors that is just Air Canada. Multiple flights leaving where EXTREMELY delayed, the staff put on their thinking caps, they started putting people on standby so most customers leave on an earlier flight! I was located in an extra room chair (free) due to this adjustment of delayed flights and was a great experience."
Cons: "It’s the usual BS that you get at airports....TSA is always insane but honestly it was better than I thought l."

Pros: "We arrived safely"

Pros: "The staff were great!! So friendly and helpful although it was an hour wait to get to customer service she was very helpful in getting me on a flight hours earlier than the one I was booked on. She was very empathetic to the fact I was supposed to be in Calgary at 10:30am and the flight I was booked on wasn't going to get me there until 11:30pm"
Cons: "All day I had been reset for flights I were going to miss. When I fianally made it to Toronto and I get put on the 3rd flight to leave for Calgary...thankfully for the last noted above. In the end I missed my ride from the airport and had to rent a car. It made for a very long day!! Although the staff were friendly I just felt shuffled all day"

Pros: "everything"
Cons: "no entertainment"

Cons: "Temperature varied widely throughout the flight. Entertainment system down for over an hour. No fresh food left for the back of the plane - Late departure."

Pros: "Great value for the money, friendly staff."

Pros: "Nothing stood out as being too great. I was too pissed off from the delay to really notice any good."
Cons: "We were delayed about 2.5 hours. Ridiculous."

Pros: "The plane was comfortable, the boarding easy, the flight pleasant, good views."
Cons: "Plane employees did not explain what the declaration card was meant to serve. I left mine on the plane by mistake, partly due to complete ignorance of its purpose. Please either put the purpose on the card or have your flight staff explain what passengers will need the card for, once they get to the next inspection point. Don 't take this for granted!! The long walk from the point of deplaning to the center of Pearson Airport was unexpected."

Pros: "The on board entertainment was phenomenal. My kids LOVED that they could connect and play games with each other. The gate agents in narita were the sweetest people I've come across in a long time."
Cons: "Air Canada is pretty dang snobby for the most part. Im not sure when a rule was instituted that headphones can't be worn under 10000 feet, but my three children were targeted many times about their headsets... on the ear, boring kid headsets... and there were THREE adults around us wearing similar headsets that were not bothered. I am a single mother of three tired children and we were settling in for a long flight and I found the treatment very unnecessary and discriminatory. The food was pretty awful, lol. We ordered kids meals and none of my kids ate on the flight."

Pros: "The snack selection is excellent"
Cons: "No complaints"

Pros: "On time."
Cons: "Entertainment system at our seat not working AGAIN. Had to wait 40 minutes at back of plane after using washroom. Isles blocked by drink cart."

Pros: "Movies"
Cons: "Food was terrible especially for Prem economy. Chicken dish very bad. Difficult to get a second glass of wine with main meal."

Pros: "Food great, staff friendly and flight was EARLY!!!"

Pros: "Nothing"
Cons: "Everything"

Cons: "Same as above. Flight delayed by 45 minutes. No explanation given as to why... no inclement weather or other issues that day."

Pros: "waiting on the plane for hours after we arrived to LA wasn't to great. Also it was frustrating to watch the plane get delayed over and over again, the food wasn't too good, the seats felt like cardboard and it was too packed in the plane...but other then that, it was spectacular"

Cons: "Flight was delayed"

Pros: "The crew was lovely and efficient. I like the personalized TVs"
Cons: "We left a bit late due to mechical difficulties. My light didn't really shine in the right direction. - too dark to read."

Pros: "I thought the overall service was very good. I like how well the crew communicated with the passengers and how smoothly everything went."
Cons: "The food (dinner: chicken with rice, breakfast: eggs) was ok, maybe even a little yummy, but could've been better (eggs where a bit too wet). I also felt like the movie selection was rather disappointing. A lot of not so great hollywood blockbusters."

Pros: "On time. Pleasant crew. Skilled pilot. Online check-in email came in time to allow check in."
Cons: "More than pretzel would be nice"

Pros: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Cons: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"

Pros: "I didn't get on the previous flight"
Cons: "I didn't get on the previous flight"

Cons: "Small plane. Poor service. rough landing"

Pros: "AC is dependable and safe."
Cons: "Our return flight NYC to Victoria was delayed at La Guardia by 1.5 hours which reduced our rating from excellent to good."

Pros: "The ticket agent in Cincinnati was courteous and informative. Very helpful"

Pros: "Short flight"
Cons: "Felt like spam in a can."

Pros: "Got to spend the night in Toronto unexpectedly."
Cons: "Due to Air Canada's I missed my flight to Amsterdam. I missed out on a day of sightseeing and having fun and Amsterdam instead I spent a day in Toronto. I was able to get on a flight 24 hours later. This missing connection happens routinely with Air Canada, for some reason they have not managed to fix the error."

Pros: "Seat was broken, you can not recline seat. Flight was full, I was told so you have to sit on same seat. Secondly, there was one kid who keep crying yelling like hell, big time headache. It was about 6 early morning flight came at airport by 3:00am thought will sleep on air. On boarding, only drinks was offered, not even cookies or snacks there."
Cons: "Broken Seat No cookies or nuts, only drinks For kids or infants- airline should give them last seats or offers Air buds."

Cons: "There was no tv and one of the flight attendants was very rude. She acted like it was a chore to talk to us and was rude to other passengers as well."

Pros: "The food was good for plane food and there was a variety of choices for entertainment."
Cons: "We did have a 30 minute delay, not a big deal but a delay none the less. And boarding was a bit of a mess as announcements were hard to hear."

Pros: "The food was very good and hot for being served last. We got blankets and pillows that was a plus."
Cons: "I was disappoint that we were not informed that we had to have wifi to use the entertainment system or rent iPads for $10.00. That is not right and your app. sucks to use. Please redo or get a new web person. So overall it was long a trip for people with children because they also had nothing for them to do. Fix this problem soon."

Cons: "Flight was delayed for over 4 hours due to Air Canada fault, no crew at the gate to provide updates, forced to gate check all carryons, missed connection AND rebooked connection. Canada was lovely, too bad I can't say the same about Air Canada."

Pros: "We had a pretty uneventful flight from Tampa to Toronto using Air Canada. That is a good thing. The airline offers complementary juices and drinks of the nonalcoholic variety. No complaints."

Pros: "Nice staff. Comfortable"
Cons: "Return flight delayed. No Reason given"

Pros: "Fast"

Cons: "Food"

Cons: "We were delayed because the plane was late from Toronto, and were told this when we all began to check in up front. When the staff finally did come to the desk at the gate, they still maintained (and rather rudely to some of the other passengers) that the plane would be there by 7-- turns out the plane got there about 7:30, rebooking flights that were going to be missed was like pulling teeth for some of the passengers, and we took off about 8 (1 hr 40 mins late)."

Pros: "Short, quick and convenient"

Cons: "Flight to TOR was delayed due to multiple maintenance issues on >1 aircraft in TOR, so it didn't leave for BWI until past the original departure time. Needless to say, we missed our connection to Paris. Agents were great in re-ticketing us thru LHR to CDG, gave us info on who to talk to to get bags realigned, went to that agent who said system would automatically update the bags. Upon arrival in Paris, bags were not there, will arrive on the flight today from TOR. Since we're going to Normandy we are driving out to CDG, to pick up bags versus waiting at the apartment for a delivery."

Pros: "Overall the flight was good. The crew was informative and attentive."

Pros: "The amount of awesome free entertainment. And the standard economy seat was roomy."
Cons: "Would like a snack on trip since it was 4 hours long. But otherwise pretty good."

Cons: "The crew stayed at the back of the plane and we could clearly hear them talking about things other than work. Meanwhile they could have been providing a bit more service to the passengers."

Pros: "The newly renovated room"
Cons: "The rude staff, rude drivers, terrible smell in the entire hotel, and poor customer service."

Pros: "The plane was new and as a passenger I really felt that. Seats were more comfortable than usual, and little things like new touchscreen media players in coach and spaces to stretch your legs in were appreciated. The crew was solid, and food was decent. Video selection was surprisingly good."

Pros: "Just awful"

Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."

Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"

Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"

Pros: "The boarding process went quickly an smoothly and it was a pleasant shirt flight."
Cons: "The taxiing at Chicago took a long time"

Pros: "Pre-selected seats and in flight WiFi/entertainment"
Cons: "N/A"

Pros: "Everything was great and i hate flying"

Pros: "Cannot rate the food as I didn’t have any."

Pros: "Arrived early. Airline offered free bag checking when plane looked full"
Cons: "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."

Pros: "My seat neighbors were friendly. I didn't take a look at the provided entertainment since I had had to wake up at three in the morning."
Cons: "As far as refreshments are concerned, I wish there was a bit more variety in the provided snacks, and the drinks cart came more often."

Pros: "Flight attendants were pleasant."
Cons: "No snack or drink was offered."

Pros: "Comfy seats! So nice when you have a comfortable chair"

Pros: "Short flight, so no food or entertainment"

Cons: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."

Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."

Pros: "Excellent attentive care."
Cons: "My first 5 hour long flight did not have a complimentary snack."

Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"

Cons: "Delayed and got downgraded without refund of difference"

Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."

Pros: "Great customer service.. Comfortable flight and smooth landing!"
Cons: "Paying for one check in bag..."

Pros: "Good crew"
Cons: "The usual. - crowded, smelly"

Pros: "Crew was fantastic!"
Cons: "Nickel and diming on everything. Bring back free pillows/blankets at the very least."

Pros: "I was very cold because I take blood thinners. I was sitting directly behind first class in coach . The first class crew was passing out blanket to anyone who wants one. Several I tried to get a crew member attention which she ignore . I was told I couldn't have a blanket because they are only given to first class customers only but on my flight to Batltimore I was given a blanket in coach"

Pros: "Loved it."

Pros: "Nothing because I had to reschedule the flight"
Cons: "This connection was delayed without adequate notice which caused me to get stuck in Chicago for a night and book all new flights for the next day. According to the information I received from the attendants at the gate, maintenance knew the airplane had issues but no communication until the flight began to get delayed was given. I had an adequate layover (3+ hours) so I didn't worry until it eroded away to the point where I could not make my connection."

Pros: "Staff was uniformly helpful and polite. I travel w a scooter and they were helpful coordinating its transport."
Cons: "This flight was 2+ hours delayed. We were repeatedly told that it was due to weather in Chicago. I don't understand that. The weather was fine in Chicago and flights from BWI to Chicago Midway on other airlines were on time. I felt that this was a fabricated eccude."

Cons: "Under the coordintation of United airlines the commute flight from BWI airport to Newark was delayed causing me to miss the next flight to San Juan."

Pros: "They worked hard to try and get people to their connecting flights since there was a delay"
Cons: "They were overbooked They delayed my flight by about 20-30 minutes"

Pros: "Overall, this was an OK flight; nothing to brag about."
Cons: "The flight attendant told me that I did not need to collect my bag in Toronto and that it would automatically be sent onward to Halifax. DO NOT BELIEVE THIS. All United passengers arriving in Canada MUST manually gather their luggage at baggage claim in Toronto and clear customs manually. ONLY Air Canada has this automatic option. Even if the United flight has an Air Canada code share United passengers MUST clear customs manually. How hard is this for flight attendants to understand?"

Pros: "The accuracy"
Cons: "The chairs"

Cons: "i missed my flight because my flight left Toronto late"

Pros: "the fact we could get tv & movies on our own devices and watch our own choices"
Cons: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"

Pros: "Very decent legroom onboard....flawless connections....pleasurable. Flight crew were responsive, friendly, and professional."

Pros: "Fast and easy yo use"
Cons: "None"

Cons: "Nothing"

Pros: "Service"
Cons: "Seats are too narrow in economy. Check in staff were very slow and at the gate same process repeated. Very relaxed staff :-)"

Pros: "excellent aircraft, business class was roomy and comfortable, equipment was clean and the flight attendants were attentive but not overbearing ... they let me rest when I wanted to rest ..."

Pros: "that the plane landed in one piece"
Cons: "it was late 1.5 hours it badly was overbooked hand luggage hysteria lack of aircon while on the ground overall attitude of crew"

Pros: "The strudel was amazing"
Cons: "There was only one strudel"

Pros: "Both flights were early! Boarding was easy"
Cons: "No complaints"

Cons: "Code share between United and Air Canada, operated by Mesa. Many troubles finding the correct website. Confirmation number changed once. Terminal changed twice while we were at IAH. 1 hour late taking off, 45 minutes late landing. Missed connection in Toronto. Bags showed up in Toronto 2 hours after landing."

Pros: "Nothing"
Cons: "I hated everything"

Cons: "Seat did not recline Very very bumpy landing made everyone queasy"

Cons: "We were diverted to Indianapolis due to weather. I understand as I am also a pilot."

Pros: "Nothing"
Cons: "No blankets, no meals that were complimentary, poor paid for wifi"

Pros: "Nothing"
Cons: "You sent multiple emails. At least one said my flight may be cancelled. They one said it was cancelled. I called United. They re-booked me on a Delta flight. Then I got an email saying my original flight was on time."

Pros: "The bigger seat and more room"
Cons: "Flight attendants not walking around and pick up the trash. I had to take the trash back to the garbage. I saw the ladies just chatting in the back."

Pros: "Nothing"
Cons: "The fact that I was given absolutely no notice of my flight being cancelled. I understand that there was inclimate weather, however, it is the duty of an airline to notify travelers of their flights status. When approaching the front desk about the flight, a desk person had the nerve to ask me if I realized that it snowed. He is quite lucky that I didn't file a complaint. I have no words to describe my disgust for his poorly timed sarcasm, especially because this flight was en route to a family emergency."

Pros: "The crew was excellent and the flight attendant was very humorous. We arrived 30 minutes early to our desination."
Cons: "It was a very tiny plane and also by far the loudest plane I've been on."

Pros: "Plane was on time. Big plus."
Cons: "I didn't utilize the entertainment or food. The seat was a little cramp and I probably should have upgraded."

Pros: "Super hot on the flight. Hardly any A/C"