Westjet never disappoint always terrible small plane ,crowded cheap snack if you can call it snack
Westjet was late and we missed our connecting flight with Cathay. Had to wait 8 hours. Westjet only allows 1 checked in baggage for international flights- it’s always been 2. Canada allows only 1 sandwhich bag size full off small liquids. Everything else will be tossed. Awful trip. Will never fly west jet or go to Toronto to connect flights!
I thought the coffee was excellent! The wait for the luggage was acceptable.. It left and arrived on time. My son found that his device worked very well and he really enjoyed his flight! The stewardess moved him up to the emergency exit and he very much appreciated that!
I wasn’t able to book or pay for a seat and they forgot to check me in for my third flight so I spent 24 hours in Toronto waiting for another one.
Everything was good except for flight delay, but it was because of the snow storm in the arrival airport.
The flight was cancelled less than 24 hours before departure. The alternate flight was a day later going from Grenada to Toronto to Vancouver to Calgary to Montreal. 2 days in the air. Not serious, Very bad service
I like the wider seats, Plus lots of legroom, Lacking entertainment, no tv or screen to play with
Liked in-flight wifi Did not like - nothing to complain, really. All good
No access to any entertainment No food other than a cookie or pretzels even tho flight was over the supper hour Seats very close together and very little leg room Staff was very good
Crew was great and pilot explained why we were late and what was happening . Could have had a bit more food —(cookies,pretzels and drinks just didn’t cut it as it turned out to be a 10hr flight and not a 5.5hr flight!
Food was great, I wished there was better options for movies.
737-8 Max is an awful design. Toilets in the rear are inaccessible for most of the flight due to service carts.
Flight was first delayed for 1 hour, then was cancelled. Communication was poor. I ended up booking a new flight on a different carrier to return home. I heard people in my gate area on the phone with Air Canada customer service who had to inform them that the flight was cancelled and they weren't being helped because the system hadn't caught up with what was actually happening.
I liked all of it, and excited to do it again~* Thank you, and Much LoVe and Respect, CHRiS aka KRYSTOE 👣🎵 http://www.chrisrousemusic.bandcamp.com Google = chrisrousemusic and/or KRYSTOE
Once we finally go under way it was excellent. But I hate that they changed the plane therefor the seat configuration.
Entertainment wasn’t working on the flight so no movies or wifi. I was at the lavatories and the crew were chatting at the back. I asked them for a glass of wine and they told me to go back to my seat and get my credit card and bring it back to them. I thought it would have been nicer for them to come to me but they didn’t want to get up from chatting with colleagues. Not great customer service.
The crew on board the flight was the stand out for me especially one name Kim, she was very polite, attentive and supportive, on boarding the plane after walking across the runway it was a sunny day with a high temperature and I felt a little tired but the way she greeted me with her voice and smile really lifted my spirits and that continued during the flight, she also made sure all my service needs were addressed but I also know she had to support everyone on board but I felt like I had a personal support like the service you get in first class ,I sat almost at the back of the plane but felt like I was in first class what an exceptional flight attendant her attention to detail was just amazing and I would definitely fly with Air Canada Rouge again. I want to say thank you to all the crew for their amazing service.
The Barbados Toronto experience was okay but had too many delays from Toronto to Ottawa.
It is admissible that we have to pay over price to eat on a 5h flight...
Flight was delayed 90 mins. Wheelchair to pick me up at gate was delayed. Lost my bag… mix up on carousel.
