Daily cleaning, installation of cabin HEPA filters on flights from Belgium to Moncton
|February||Best time to beat the crowds (5% less expensive on average)|
|July||Most popular time to fly (8% more expensive on average)|
Average price round-trip
|C$ 784||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 616||or less|
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Scores according to KAYAK customer reviews
Pros: "Great flight and food options."
Cons: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"
Pros: "The help from the checking agent after we found out Lufthansa canceled my daughter and mine flys coming back home without any explanation and notification"
Pros: "Hydration station during the long flight. Leg room adequate."
Cons: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"
Pros: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Cons: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."
Pros: "Seats were good, flight attendants cordial."
Cons: "It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal."
Cons: "Perdieron las maletas"
Pros: "crew was good food was good"
Pros: "It was short."
Pros: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Cons: "More leg room."
Pros: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Cons: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."
Cons: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"
Pros: "Nice plane, free checked bag, and a snack,"
Cons: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"
Pros: "friendly crew, got the meals we ordered, overall a smooth and uneventful flight"
Pros: "Crew and flight were great,love the hot towels,constant drink service,clean up after"
Cons: "Food wasn't the best I ever jad on a flight,only reason this flight didn't get solid 5 stars from me!!"
Pros: "Efficiently loaded, competent crew."
Pros: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."
Pros: "Crew was alright"
Cons: "Frankfurt Airport unfriendly and depressed as usual."
Pros: "Great crew!"
Cons: "The sound quality of the loud speakers for the announcement was awful. The sound for the movies was also not great."
Pros: "service was very good,"
Cons: "A lot to improve on the seat size for comfort."
Pros: "Courteous and friendly staff - did enjoy my gluten free meal"
Cons: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"
Cons: "The food"
Pros: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"
Cons: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"
Pros: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Cons: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"
Cons: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."
Pros: "I like that they doesn't take so much time for boarding"
Cons: "A cookie would be better than a Corny in short flight"
Pros: "A lot of drinks"
Cons: "One hour in late"
Cons: "Not enough room. Aisle seat was too narrow and short."
Cons: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."
Pros: "That the plane brought me safely to San Diego"
Cons: "Paid entertainment on a 12 hour flight"
Cons: "Late departure"
Pros: "On time."
Pros: "Decent flight. Nice crew. Clean cabin."
Cons: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."
Pros: "Friendly. And efficirnt crew"
Cons: "Little food"
Pros: "USB at every seat"
Pros: "Exceptional staff, service."
Cons: "Flight got canceled, everything was slow."
Pros: "Crew was helpful. Liked the ice cream bars"
Cons: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"
Cons: "The airplane was extremely cold and the flight staff was rude"
Pros: "Food was surprisingly good! Pretty good selection of entertainment."
Cons: "Leg space was limited- even for a 5'4" person!"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"
Pros: "The crew was very nice and provided snacks even though the flight was short"
Cons: "This flight was good!"
Cons: "Long lines at security check before the gate. Our luggage was lost"
Pros: "the service,order, attention, human quality, punctuality. all in general."
Pros: "Food, drink and entertainment are very good."
Cons: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"
Cons: "My Name is Randy Frye. I left my head phone on the plane, spoke with a Lufthansa rep they called and said I would not have time to go back for them but they would send them to me. then the flight going from Munich to Frankfurt was late so I missed my flight from Frankfurt to Dusseldorf. Waited for 3 hours then the flight to Dusseldorf was canceled. waited for 2 hours for a train ticket. then had to take another train to the airport to get a rental car. GOT TO THE HOTEL AT 11:30pm Saturday night had to be at work at 7:00am NOT HAPPY"
Cons: "Too much sugary bread as nourishment."
Pros: "let me wait for next flight 24 hours later"
Cons: "getting me on my flight and let me wait for 24 hours"
Cons: "Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!"
Pros: "I like the app to tell me where is my baggage. Thanks"
Pros: "The stewardess with the amazing figure! I didn’t use the entertainment or order food so I can’t comment on those."
Pros: "Got an upgrade to premium economy"
Pros: "The boarding and deboarding of the plane were done quickly."
Cons: "The flight was delayed 4 hours and the entertainment selection was subpar."
Pros: "Space in the aircraft. Good customer service"
Cons: "Not much, if anything."
Pros: "There was no entertainment !"
Cons: "Some of the crew were rude no food or drinks No entertainment of any sort for long trips"
Cons: "Paid full fare ticket and boarding as a Zone 5."
Cons: "Employees very poorly trained in dealing with problems. While our flight was okay, the previous flight was overbooked and a number of transferring customers were bumped because their flight was late. I understand this is common practice, but the employees handled it VERY poorly, even yelling at the passengers when they voiced their dismay at what was going to be a very long layover after a very long international flight."
Pros: "Food was good. Flight staff was pleasant."
Cons: "Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell."
Pros: "Gate customer service (Jaslon) at Newark Airport was great. When my flight from Newark to Toronto was late and I was going to miss my connection, Jaslon was very helpful by rebooking me on a better flight and having my bags transferred immediately. Second checked bag fee was reasonable,"
Cons: "You pay for everything - snacks, headphones, food. Slow counter service at check-in at Newark"
Cons: "Because the first flight was delayed I did not end of completing this leg of the trip with Air Canada but instead rode British Airways."
Cons: "Half hr late"
Pros: "Flights attendants were very attentive and helpful on flight."
Cons: "Entertainment system was quite outdated and not user friendly, but it was nice to have it offered."
Cons: "They sold my mom's tix. Didn't let her board. She had to buy new ticket!!! For 1200!!! Terrible experience"
Pros: "Flight crew were friendly"
Cons: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."
Pros: "Staff remember special requests"
Cons: "Generally not friendly, bathrooms were filthy from the time we got on the plane. Everything is dirty bad smells everywhere. Delayed, no space, no good food, no fruit, so many little things missing, limited entertainment options. LBP airport is the most inefficient airport in the world, always wait forever for my luggage with lots of rude staff everywhere. Some 400-600 people were trying to leave the airport through two lines to pass off the last sheet which is unnecessary. They should take a lesson from other airports like Hong Kong and Singapore. Absolutely despise going through Toronto airport as well as Air Canada gates when departing."
Pros: "The smiling and helpful crew members"
Cons: "The seats were uncomfortable and the tv didn't work well"
Pros: "Crew was curtious and professional."
Cons: "My inflight entertainment was not working, the sound from the headset was a high pitched screech. This was a long flight with no entertainment."
Cons: "Not the most comfortable aircraft"
Pros: "I thought the crew was awesome. Very friendly, but the bathrooms definitely needed to be taken care of. SO dirty."
Cons: "TV wasn't working at all which made for a very long flight! Food selection ran out. I felt like the plane was old and outdated."
Pros: "On time. Comfortable plane"
Cons: "Extra security and customs checks changing planes in Canada"
Cons: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."
Pros: "the plane was gorgeous."
Cons: "the place was huge and because everyone carries on it took a VERY long time for people to board and figure out where to put their things, many people couldn't find space for their carry-on luggage."
Cons: "The way we were treated when we had to deplane because of mechanical problems. Air Canada spent little time looking for hotel rooms and told us if we can find one for ourselves they would be willing to give us up to$150 for the room if we saved our receipts. Where can you find a room in Phoenix for $150? You can't. The plane was suppose to leave 6:25pm . This was 9:00pm. No offer of food , drinks nothing. People were tired and hungry. Finally after a lot of complaining, that's when some us were given rooms they gave us vouchers for the hotels restaurant that was closed due to renovations. The agent was to,d this when they reserved the rooms but they lead us to believe there would be food there. We didn't get out until 2:00 pm the next day. And even that flight was late. I was exhausted when I finally reached my destination. I lost over a day of my vacation. I don't want to fly with Air Canada again!!!!!!!!!!"
Cons: "flight was delayed due to maintenance issues had to take 3 flights to get from rome to stl, would have been nice if it were only 2"
Pros: "Plane left on time, smooth flight, arrived on schedule."
Cons: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"
Pros: "The entertainment system was fine as far as selection goes."
Cons: "The stewardesses were slow in doling out beverages, so much so that they didn't even get half the plane. As well as I was told they don't do free snacks on the linger flights and this being a shorter flight and should have therefore given out pretzels or whatever."
Pros: "Overall everything was good, i liked the customer service of the crew. Boarding was on time. Everything went smooth. Overall I was very happy according to the price i paid for the Tickets. Customer, Tanmay Bhatt"
Cons: "Only thing that i would request is the screen of the Tv, If possible please make it good. Thank you."
Pros: "It was a quick flight"
Cons: "The attendants on the flight were very unprofessional - they laughed the entire time during our boarding and safety demo. They were more interested in talking to the ground crew outside then welcoming the guests on their flight."
Cons: "The flight was delayed and I was very stressed that I wouldn't make my flight home"
Cons: "Different treatment for persenger. Equal things should be treated equally."
Cons: "There was no in seat screens for entertainment. Space was much more cramped than other Air canada flight we had. Knees were against seat in front. No snacks provided only drinks. Food was available for purchase."
Pros: "Let the announcements be delivered in both language successively."
Cons: "We got a hotel in St. Louis so we'd be plenty early for our morning flight. Got to the airport more than 2 hours early, checked in and waited. They announced over the overhead speakers that our flight was delayed due to mechanical issues. Then delayed again. Then cancelled. We were on the phone with both the airline and priceline ASAP. By "on the phone" I mean "holding for the next available representative...", which was more than an hour wait for both. The airline didn't have another flight they could fit us on until next week. We asked priceline to get us on the next available flight. We held, were disconnected, held, held more, disconnected, held more...until the day was gone. That evening they finally said they booked us on a 6:15 a.m. flight. I asked for an email confirmation and when it didn't arrive several hours later I called back. "Please hold" was the catch phrase of the day. Eventually a rep came on the line and said that we had a 6:15 a.m. flight, gave me the flight number, etc. and said the email would arrive shortly. We went to bed feeling good. We got up at 3 a.m. to get to the airport by 4 a.m. The airline didn't have anything on us. We had two hours to get this straightened out so we weren't TOO worried. "Please hold" When the priceline rep finally came on the phone she said we had reservations and the airline should let us on. Even though it was 5 a.m. now there was a long line at the airport check-in. When we got to the front of the line the guy dug deeper into his system, said he could find our reservation, but that priceline just hadn't purchased the tickets. I told this to the priceline rep on the phone. "Please hold" We watched as our flight left. We spent the day trying to get priceline to get us on a flight, but I was never able to speak to someone able to get us on a flight."
Pros: "My seat on my first leg coming back to New Tork from Tokyo to Toronto."
Cons: "I booked my flight 8 months in advance and pre ordered a vegetarian meal a week before leaving for my trip. They "forgot" one of my meals (breakfast meal) on my return flight home. Hey also gave me a tuna sandwich for my snack, which means they also didn not have a vegetarian sandwich for me in between my dinner and breakfast meals. It was the first time every traveling overseas that they've made an error with my meal plan after flying on multiple airlines. My connection was a nightmare as I had to wait to go through security and customs which took over an hour and then my second flight was delayed. I will never fly through Canada again from the U.S. To another destination country."
Pros: "Friendly staff and movies for children"
Pros: "I liked the entertainment best I guess, it's very difficult to be comfortable in those horrible long flights. The crew was nice"
Cons: "So cramped, I know you want the highest profit margin possible but I don't appreciate spending 1800$ to feel like a prisoner. The food was barely food."
Pros: "Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months."
Cons: "There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed."
Pros: "Pros: The onboard crew was nice. The entertainment was good (nice selection of television and movies) There is an entertainment touch screen for each individual."
Cons: "Cons: They moved the gate THREE times! We had to walk all over the airport because they were so unorganized. The seats were VERY uncomfortable. It was difficult to sit for even a few hours. There are no snacks unless you pay. The entertainment touch screen is of poor quality."
Cons: "There were no screens to watch anything on for a flight across the Atlantic. And we were told once we boarded that we needed to download the aircanada app in order to get content. Well by that time I didn't have free wifi and couldn't download the app. Very frustrating. I would suggest announcing this before people board the flight."
Pros: "The crew was nice and the flight was fairly comfortable."
Cons: "The entertainment selection was terrible. There needs to be a wider selection of movies."
Pros: "Very good individual entertainer system in seat backs of new boeing dream liner."
Cons: "Called in advance re special veg meal but they didn't have it at mealtime."
Cons: "5 hour delay. Didn't get the correct seat."
Pros: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings! Also we received extra treats for their inaugural flight from Brussels to Toronto."
Cons: "Left very late, bumpy ride and bathroom was broken."
Pros: "Friendly crew"
Cons: "Assigned a seat that did not recline, no onboard entretainment, tiny snack. The flight was operated by United. The wifi did not work so no movies."
Cons: "The ticketing/gate staff in Calgary are some of the rudest I've ever encountered."
Cons: "Plane was very hot!"
Cons: "Gate was only announced 25 min before boarding"
Cons: "Boarding was unorganized. Halfway through the flight, the cabin smells like sweat everywhere."
Cons: "Plane was malfunctioning- the electric went out several times ont be way to take off and right after landing. Food and drinks only for sale. Boarding late"
Pros: "Smooth flight Pleasant staff Smooth boarding process"
Cons: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"
Cons: "My luggage was lost and still haven't received it. Very disappointed in the service."
Cons: "Was surprised that the food was on sale !"
Pros: "They remembered my special meal requested."
Cons: "Not a very informative crew, service seemed rushed - I only got 2 small cups of choice of beverage offered on a 6.5 hour flight, which was disappointing as I was unable to purchase a bottle of water in the airport terminal prior to boarding as I was just there for a layover and did not have euros to buy one from the machine."
Cons: "1. During check in, they change my seat number that i choose during the reservation process from a front window seat to a rear isle seat 2. Flight was supposed to land in Hamburg. Because of a storm, they went to Hannover. They announced that the time we will stay in Hannover is unknown. Maybe 2 hours... but then no news from the crew during our stop. 3. Several passeNgers asked to get out in Hannover. The crew said they will ask if possible. After one hour waiting in Hannover they did not even ask the airport authorities. Passengers insisted. The crew then said no because they do not want to go through the luggage finding process. 4. Weather was too hot. Waiting time was too long. Passengers Needed drinks and food. Crew only sold these without even offering free snacks, sandwitches, or drinks. 5. Babies and kids were there. No food nor drinks. They survived during 5 extra hours on the plane schedule on biscuits and water. Personnel did not even think of ordering food from hannover airport while waiting there. They only SOLD the snacks they have. 6. We returned to humburg with 5 hours delay over our original schedule. Stayed 2 hours until we got our luggages on the belt 7. Some passengers had to go back to hannover by train. We discover that all trains were stopped die to problems caused by the storm on the railway. They had the choice either to take very expensive taxis or to sleep over in Hamburg!! 8. This could have been avoided if brussel airline had some good will to at least help those passengers get their luggage and leave in Hannover! 9. Overall: very bad experience and crue attitude in Brussel Airlines!"
Cons: "The lady at the gate was rude. I was in a group with small children, we were all family, she made me wait in line without my family."
Cons: "I ordered kosher meals and asked at the gate if the kitchen sher meal was ordered... they said yes but in the flight they didn't have it registered."
Pros: "Fast Boarding"
Cons: "Was waiting for a lagguage over 30min at Tegel airport"
Cons: "Completely chaotic service."
Pros: "Love the flight from Brussels to Toronto, quick boarding process, love the entire crew friendly and helpful."
Pros: "On time Polite crew"
Cons: "- No order to the boarding in Brussels. I am used to boarding in zones so things tend to be less congested leading up to the jetway. - This may or may not have been something the airline could have changed but sitting in the plane for 5 hours waiting to de-ice was unacceptable. The entire food service was served in this time so no food was available for the 6 hour flight to Accra. Had we been able to wait in the terminal, passengers could get their own food and the food for the flight could have been saved. Also, they ran out of chicken dishes by the time I was served and I was left with fish only. Had I been a vegetarian, this would have been unacceptable."
Pros: "Small plain. No interlaken. Cold food"
Cons: "Very noisy crew Not enough space for hand bugs."
Pros: "leg space is quite big"
Cons: "the food was poor - Cold Pasta salad"
Cons: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"
Cons: "Babies crying everywhere One couple fighting No food or drinks"
Cons: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."
Cons: "they lost one of my carry on bags and haven't been found"
Pros: "Nothing. Wanted it to be over already"
Cons: "Thw flight attendents gave a really bad service. They forgot to bring me food. The plain was really small and crowded... There was a lot of noise."
Cons: "Not allowing free seat selection when the ticket is purchased."
Pros: "Food was good"
Cons: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Cons: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."
Cons: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."
Pros: "The flight attendant was friendly."
Cons: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."
Cons: "Terrible food, very small and crowded aircraft."
Pros: "In-flight staff are professional and try to get on with things even in tricky situations."
Cons: "Inbound connection from Tokyo was late (1 hour) but this flight BRU-MAN was also 1 hour late, so got to the gate easily in time for boarding only to find my seat and boarding pass had been cancelled! Poor management of the situation - they don't check whether the connection is *actually* OK, just use the timetable. Poor real-time handling of the situation. This flight is sometimes subcontracted out to WDL who fly various other flights for SN throughout the day, and so any delay elsewhere in Europe can delay this flight. Baggage priority ignored for Star Gold. Missed train connection on arrival in UK. Due to the above problems. In-flight staff OK but ground crew seem disorganised."
Pros: "Same as above"
Cons: "Same as above"
Pros: "It was a short flight, so it was appropriate."
Cons: "No free food and no entertainment. Boarded late."
Cons: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"
Cons: "Never flew it; had to transfer to Lufthansa flights."
Pros: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."
Cons: "Need more movies. Fly this route all the time and very little change."
Pros: "Friendly staff."
Cons: "Chaotic airport and lost my luggage."
Pros: "On time and quick."
Pros: "The crew was very friendly"
Cons: "No free food offered though i was in transit all day, uncomfortable chairs, no entertainment"
Pros: "The entertainment system is great and they provide a lot of food. The crew is very available and efficient."
Cons: "We had delays in Brussels because of a communication issue and because we were waiting on a vehicle to help us push off from the gate, which was a bit odd. The movie selection was good but a little outdated."
Cons: "I didn´t like arriving to Sevilla with no luggage and no explanation of its whereabouts. I appreciate finally getting it 4 days later but I was not happy about me having to spend time and money going back to the airport to get it myself since your company was unable to deliver it to me. I expect full compensation"
Cons: "It was ok flight - not full airplane - good"
Cons: "The connecting flight was an hour late. We set inside the plane all this time while the crew could not decide what to do with luggage of a passenger who never showed up. The luggage was being removed and put back -and repeat several more time of the same- for a bit more than an hour. When we finally took off, there was an unpleasant surprise - we had to purchase our food. I had never had this experience before that we would not be offered food on a connecting flight and obviously was not prepared. Not only there was not food, or even a tiny snack offered, one had to buy mere water. Overall, very disappointed. BTW, our flight was not even on display anywhere at the Brussels airport, wrong gates were shown in our tickets and we almost missed boarding..."
Pros: "Crew was polite in spite of their frustrations and ours."
Cons: "Power outage at Brussels airport caused a delay (no ones fault), a drunk man was let on the plane, which led to us detouring from taxi to another gate to have police escort him off. This led to extra security checks of hand and checked baggage. They found an extra bag? Which led to extra, extra security checks. Worker fell off the luggage conveyor belt, plane was surrounded by medical staff and an ambulance. We finally took off, 3 hours late. I arrived at St. Petersburg, but my luggage did not. The next day I found out it had been sent to Frankfurt. An absolute disaster, many of the problems could have been prevented by more diligence from the airline."
Cons: "They charged us for coffee and drinks."
Pros: "I like that I made it home safe:) I was greatful that I got any seat on that flight and landed at my home country:)"
Cons: "I was tucked at the very end of the plane in the very corner without any window. Very little room for legs. No entertainment at all. So I was just napping. Good thing that the flight was short. No snacks were provided and those that were available for purchase were pricy."
Pros: "the same"
Cons: "the same"
Pros: "Good crew."
Cons: "3 hour flight to Athens would have been much better if they at least offered water at no charge!"
Cons: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."
Pros: "Flight was canceled and I believe it was canceled before I got on the flight in New York. They should have told me that the second leg was canceled. I suspect they knew that because I was not issued a boarding pass for the second leg when I checked in at New York."
Airlines flying from Belgium to Moncton have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Belgium to Moncton
Masks required on board, masks provided on flights from Belgium to Moncton
Social distancing seating
Middle seats unavailable to book on flights from Belgium to Moncton
Testing for antibodies, testing for symptoms for flights from Belgium to Moncton
Waiving of change fees. Search flexible flights from Belgium to Moncton