Low season | January |
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High season | July |
Cheapest flight | C$ 224 |
Take off and landing and also the crew were excellent, just we could not received one of our suitcases at Ottawa at the same time we got there, but the associate at Ottawa airport were very nice and helpful so we could receive it on 16th of September.
Take off and landing and also the crew were excellent, just we could not received one of our suitcases at Ottawa at the same time we got there, but the associate at Ottawa airport were very nice and helpful so we could receive it on 16th of September.
Service was great. Flight was delayed an hour which made our connection very tight and stressful. But we fortunately made it.
They served us 1.5 pieces of chicken nuggets with coleslaw..felt like a toddlers meal in business class. Why bother?
Flight was delayed due to mechanical issues with in-house entertainment. Strike one for the delay, strike two for no entertainment. Once we boarded we still had to wait while they tried to fix the entertainment system. Strike three was an issue with a passenger falling in the lavatory so no breakfast was served for economy seats. Not blaming the passenger but did the entire crew have to attend to one person? She walked off the plane by herself so she didn’t seem that bad off. Pretty much everything that could go wrong did but at least we got our luggage!
Nice larger plane Good take off and landings Very comfortable seat Great staff. Caring and helpful
Seats uncomfortable There was an incident with plane Engine Pilot was reassuring. Good pilot We landed late because of this Fire engines on landing were just Protocol
Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.
Crew was rushed to get food out and left trash for a long time on our tables.
Very pleasant crew! Good entertainment options. Water wasn’t working in the bathrooms, but they were able to fix it. Just had to stand with sticky soap hands for 20min….
I think it was a very good, left in time and reached in time. Crew was good