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Find cheap flights from British Columbia to Munich

MUC

Find cheap flights from British Columbia to Munich

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Boston (BOS)
Munich Franz Josef Strauss
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Low season

January Best time to beat the crowds (3% less expensive on average)

High season

December Most popular time to fly (8% more expensive on average)

Average price round-trip

C$ 1,286 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 807 or less

Good deal one-way

C$ 366 or less

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Top 5 airlines serving British Columbia to Munich Franz Josef Strauss

Scores according to KAYAK customer reviews

7.9
Turkish Airlines
Overall score based on 22,996 reviews
7.8
Boarding
7.8
Comfort
8.2
Crew
8.0
Entertainment
7.9
Food
Airline reviews

Pros: "For me everything was good"

Pros: "Horrible service, airline left passengers completely stranded after missing connection due to delay"
Cons: "Minimally caring about their customers doesn't seem too unreasonable an expectation, and yet no Turkish airline employee could be bothered to help."

Pros: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"

Pros: "Healthy food options. Clean decent seats."
Cons: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"

Cons: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."

Cons: "Delay flight from Istanbul.."

Pros: "Staff was good"
Cons: "6 hrs delays"

Pros: "Boarding on time, service friendly, luggage up to 30 kg, good entertainment and comfortable seats, tasty sandwiches."

Pros: "Food was excellent!"

Pros: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."

Pros: "leaving and arrival on time."
Cons: "No leg space in economy."

Cons: "The food wasn’t good and the service the palet wasn’t very good"

Pros: "Food"
Cons: "Nothing"

Pros: "I did like the food, very nice stuff."
Cons: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"

Pros: "Great crew, more space"
Cons: "Food not great, late boarding"

Cons: "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"

Pros: "Everything , the smiles the food the intertainment"
Cons: "Seats to close"

Cons: "No beer or wine with meals, noisy flight and cheap headphones"

Cons: "Everything was great. Got upgraded to first class"

Pros: "Crew, food, and beverages given were all excellent."

Pros: "Great service and staff"

Pros: "The food and the crew were excellent"
Cons: "The flight was almost full. I was assigned an aile seat at row 37. My seat did not recline- because there is a wall behind it - howevera the window seat had a small recline. The seat in front of me when reclined left an unusually small space in front of my face. I was very uncomfortable. I'm a small person weighs 145 lb. this was my fourth flight with Turkish Airlines and was the worst. My wife next to me in the middle seat was fortunate that the passenger in front of her did not recline her seat."

Pros: "They went above and beyond to ensure comfort"

Cons: "The worst attitude. Travelled with baby and gave us seats separated and no basinet. Said don't care"

Pros: "Cabin crew was so kind and all the time asking for my needs"
Cons: "Airplane was a bit outdated and since the aircraft didnt had first class only business so the seating was un comfortable at all. By the way the aircraft is boeing 737 if im not mistaken."

Pros: "The comfort of the seats, entertainment, & food were great as always. The only Turkish Airlines flight I had during this trip that was not delayed, however needed to be due to the previous flight. The crew did hold the flight for all of us from the delayed flight from Athens."
Cons: "An elderly woman was booked in a window seat and she insisted she take my aisle seat without any additional available aisle seats. However, this would be better handled when she requested for assistance during her booking process. The crew should've anticipate her needs and booked an aisle seat, or even be the ones to ask me or another passenger if I would be willing to trade. I was placed on the spot and no courtesy was shown to me. My legs were completely swollen and in pain because I wasn't able to stand periodically. I too booked my flight early and requested my seats appropriately for my health needs."

Pros: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Cons: "Ok"

Cons: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."

Pros: "Smaller aircraft but better seats, comfortable"
Cons: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Pros: "Food and crew were excellent, price was good."
Cons: "Long layover was hard on me. No place to sleep while stuck all night at the airport."

Pros: "Food, entertainment system"
Cons: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Pros: "Not enough time for Connection flight bording."

Pros: "Was surprised to get a full meal on such a short flight. Very good food."
Cons: "Pretty average flying experience. The plane looked older, but that's nothing unusual"

Cons: "Yes, everything was really good"

Pros: "The crew was friendly and efficient"
Cons: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."

Cons: "The delay"

Pros: "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
Cons: "No device charger USB slots (charge phone/iPad/computer"

Pros: "friendly crew and superior service"

Pros: "The ride was comfortable and smooth. I loved the Turkish Air lounge in Istanbul and also the movie screen was easy to use, although there was a problem with the screen on my flight from Istanbul to Hong Kong."
Cons: "The food was good but some of the appetizers were not that good. The red wine was not so good, tasted cheap."

Pros: "the entertainment, the food, the service"
Cons: "everything was perfect"

Cons: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."

Pros: "I had not had the possibility through the third party website to precise I woud like a vegetarian dish, but the staff could arrange it on the plane. The food was delicious."
Cons: "The contrast of the screen was bad, it was hard to see if the scene on the screen was a bit dark."

Pros: "Clean, fast, & efficient"

Pros: "Great service onboard."
Cons: "Attendants did not smile, but were helpful."

Pros: "boarding was easy and fast and the crew was friendly"
Cons: "there were no personal TVs for inflight entertainment and the TVs were not spaced well enough to see clearly and easily."

Pros: "Nothing"
Cons: "WOULD NOT TAKE TURKISH AIRLINES AGAIN IF MY LIFE DEPENDED ON IT. I took a flight from JFK to Tel Aviv, with a a layover in Istanbul. Turkish delayed my first flight by 2 hours, which caused me to miss my layover, and the next flight from Istanbul to Tel Aviv was not until the next day. They made me pay for a visa to get into Istanbul, took me to a hotel about 30 minutes from the airport, and then did not serve me any food for dinner. The Istanbul airport was a mess, the flight attendants and everyone working for the airline was EXTREMELY UNHELPFUL. Then on the return flight, they changed the time of my flight at the last minute, which caused me to almost miss it. On top of that, they lost my baggage and took a week to get it back. DO NOT EVER FLY TURKISH, YOU WILL REGRET IT."

Cons: "Crew was not specially caring or interested in me. Food was lousy for business class No in flight personal care "case" Business class check in was a nightmare. They could not issue my boarding pass and it took over half an hour waiting for a solution"

Pros: "very comfortable seats, flights on time, and good service/food.. enough empty space to sleep laying down if needed."

Cons: "Way too trigger happy with spurious announcements which made it impossible to complete a 2 hour movie on a 3 hour flight!"

Pros: "Depart on time. Entertainment excellent"
Cons: "All good"

Cons: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."

Cons: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Pros: "The service was very good throughout the whole trip."

Cons: "My Name is Randy Frye. I left my head phone on the plane, spoke with a Lufthansa rep they called and said I would not have time to go back for them but they would send them to me. then the flight going from Munich to Frankfurt was late so I missed my flight from Frankfurt to Dusseldorf. Waited for 3 hours then the flight to Dusseldorf was canceled. waited for 2 hours for a train ticket. then had to take another train to the airport to get a rental car. GOT TO THE HOTEL AT 11:30pm Saturday night had to be at work at 7:00am NOT HAPPY"

Pros: "The staff were excellent. Very friendly and accommodating. I for got her name but the attendant who greeted us at our seats (57h & k) was so sweet. She made my wife and feel vey comfortable. Very attentive. We also trust Lufthansa to be on top of things"
Cons: "Sitting in a plane on a long flight but the staff made it easier and the entertainment options were very good."

Pros: "Loved business class and the lounge areas. Flight attendants were amazing."
Cons: "My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage"

Pros: "Lunch was really good..yet,bread needs to be warm it adds desired comfort during the long flight."
Cons: "Breakfast need to include something else ,not just eggs. There should be an alternative for those who are allergic to eggs ,like me. Couple of hot wheat pancakes with Apple sause would do."

Pros: "I've flown on many different airlines since I was 10 years old and hands down this Lufthansa flight was the best and smoothest flight I have ever experienced. First of all, the plane was very comfortable and had good leg room. The flight staff were all extremely courteous and attentive. There was one point where I was reading in the dark and the crew member asked if I wanted the light turned on to read! Normally I don't sleep on flights, and the same crew member asked if I wanted ice cream since I don't feel like sleeping. The crew seemed to have this magic ability to make the flight more comfortable without the passenger having to even think about it, or try to ask for extra service. All of the crew were just very outstanding and organized throughout the entire flight, they were all generally very helpful and kind. By the time I got off the 14 hour flight, I didn't feel even the slightest bit tired or anxious, I was able to spend time with my friends in Budapest upon landing and stay out till 2 am without having to sleep or rest because the flight was so good."

Pros: "Champagne in economy class plus food on a 2.5 hr flight! I am a fan of LH."

Pros: "Sitting 1 hour in aircraft while the bypassing plane stopped to switch the crew because of limited working hours.... My flight was delayed for 1 hour and I missed my connection. On the plane, no one alerted I was rebooked and suggested to run to my gate as they "will be waiting for you..." No one at the gate 5 min after departure time, no one to help... VERY BAD, Lufthansa..."
Cons: "My connection was lost due to Lufthaza bad management for flying crew members time. I was rebooked on another flight several hours later with KLM. Arrived to my destination without my luggage as no one from KLM or Lufthansa was able to locate it. My vacation is ruined, in 3 days I'm flying to another country in Europe and don't even know if I will fly with or without my luggage. No one apologized at Lufthansa or suggested any accommodations... Very disappointed with services. Lufthansa used to be good, but I guess not anymore."

Cons: "Spicy food"

Pros: "Comfort, pleasant, and efficiency"
Cons: "Food seems an afterthought in an otherwise top-notch business"

Pros: "On time!!!!"

Pros: "The staff at check in was very helpful!! Great service!"
Cons: "You need to pay $35 per seat to reserve."

Pros: "Very accomdating crew"

Pros: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Pros: "Entertainment, comfort"
Cons: "Food was not good. Too salty."

Pros: "Latest movies few included"
Cons: "The space is so small. For 11plus hours my body could not move. I never had knee problem but they were so sore. My feet and body got extremely tight mid way in the flight. This is my first and last flight in your airlines."

Pros: "Crew was nice, doing the best they could under the circumstances."
Cons: "Awful food, small seats. Exactly same as economy."

Pros: "It was delightful to discover that Lufthansa serves delicious complimentary meals! So few US airlines do that. I also really liked the layout with the toilets downstairs."

Pros: "Everything about the flight was very nice except for the exceptionally tiny and narrow seats."
Cons: "Tiny, narrow seats."

Pros: "Arrived safely"
Cons: "Lost my bag. See previous comments."

Pros: "The flight itself was great... A bit of turbulence, but otherwise quite comfortable. Crew and captain were excellent."
Cons: "The plane arrived 2 hours late, causing me to miss a train from Marseille to Nîmes, and costing me money for an extra night's hotel that I hadn't planned (Marseille), plus wasting money for the night at the hotel that I HAD planned (Nîmes), plus the cost of having to purchase an additional train ticket for the following morning. The $7 voucher at the airport was nice, but honestly doesn't come close to making up for the cost and inconvenience."

Pros: "I liked how I was taken advantage of, knowing it will never happen again"
Cons: "After having my ticket Inadvertently canceled didn't like the lack of support in purchasing a new ticket through Luftansia's customer service agents that deals with consolidators such as Kayak. In the end I was left not be able to buy a ticket for three days after being quoted a specific price and charged about triple the rate originally quoted it initially quoted I wasted valuable time into my vacation along with an amazing amount of stress ."

Pros: "The whole flight went in time and all was well..."
Cons: "But when we got to Barcelona we had to wait 40 mins to get off the plane and another 2 hours to get our luggage. The baggage handlers went on strike."

Cons: "We booked our group of four with Lufthansa, paying $300 more than equivalent flights on competing airlines, specifically because our 20 month old daughter fits within Lufthansa's age, height, and weight limits for using the bassinet. We have reserved our tickets and the bassinet over two months in advance, paying $35 extra per seat for these reservations, and even got an email that specifically stated "bassinet confirmed". On the flight, when it came time to install the bassinets, the flight attendant came to us, took a look at our daughter, and said that she will not fit in the bassinet, that she is too tall, and too heavy, and suggested that we should have checked the limits for the bassinet before coming on the flight. When we inquired as to the actual limits, she could not provide any numbers, only said that she could see that our daughter is too big for it. When the family next to us got their bassinet, it became very obvious that our daughter would fit in the bassinet, and we pointed out that she was well below the height and weight limits published on the Lufthansa website. Only then did the flight attendant admit that there were other babies on the flight, and they only had four bassinets on the plane, despite having 11 slots where bassinets could be installed. Our reservation months in advance did not matter - we did not get the bassinet. As compensation, we were offered some Lufthansa miles, or 50 euros for in-flight duty free shopping. However, we lost close to 1000 dollars as a group when we chose to fly Lufthansa rather than a less expensive airline. We were very uncomfortable throughout the flight, having to hold my daughter in my arms for over five hours. We are are still very upset that the crew blatantly lied to us."

Pros: "Great service. Smooth flight, take off and landing."
Cons: "Cramped seating."

Pros: "The crew was great, food options were solid so was entertainment"
Cons: "I purchased online usage and was charged but wasn't able to access online services at all. I asked the crew if they could refund me but they were unable to help me out. So I was charged $25 for a service I was unable to use and unfortunately I was counting on being able to use the online service for work."

Pros: "I really appreciated the hostesses bringing around glasses of juice or water especially during the night . The selection of movies to watch was excellent. I liked a lot that the restroom was on a different floor and there was plenty of space outside. Thank you."
Cons: "The egg omelette for breakfast was not really tasty. The steward collected the earphones before we landed, a bit too early. I could have watched my movie 10 minutes longer."

Cons: "Flight was overbooked and we were not sure to the last minute whether all our party members would be on the flight. Our seat arrangements were also cancelled."

Pros: "Everything was ok"
Cons: "Food was very bad"

Pros: "More seating space on short flight then long flight bigger plane?"
Cons: "All good"

Cons: "We were in economy class. It looked like the seats my wife and I were in were smaller than the surrounding seats. The seat I was assigned was also more narrow than the one my wife was assigned. I am tall, and could not move my legs for the trip. Also, the seat controls were on the inside is the seat. I could not move at all without turning on the overhead light or screen."

Cons: "The buses to the planes had no ac. It was like a sauna. The plane was not ready for boarding so you were in the bus for 25 minutes. It was in the 90s in the bus before they opened the doors"

Cons: "Rude (American) passengers not keeping the "curtain down", when it was time to rest, and being very chatty. Also baby crying, but this is inevitable, it happened to all of us, when we had small babies."

Pros: "Nice crew, water waiting for me at my seat and other small amenities that made a big difference. Great entertainment system on board."
Cons: "Boarding was a bit chaotic."

Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Pros: "I fly regularly between Germany and USA. Would rate this flight as the second best flight in recent years. Small details can make a difference."
Cons: "The breakfast that was served was not great. Blueberry muffin super sweet and canola bar with raisins.none odds which i would ever pick if I had any choice."

Cons: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"

Pros: "crew was helpful, seats comfortable, leg space good, entertainment good. a good flight without incident. boarding and getting off plane went smoothly."
Cons: "vegetarian meal had no protein, just white rice. Vegetables were good. Breakfast meal was very light, almost all carbohydrate. Some protein would have been helpful."

Pros: "Prompt boarding and takeoff, good space, comfortable seats, good food."
Cons: "Nothing"

Cons: "I actually lost money because of the misinformation -- was told there was a modification on my flight details and that I had to call the Lufthansa office. I called in and was never told that anything was wrong. I kept trying to check in online and got blocked at every trial... Cut a long story short, I showed up for my Lufthansa flight to only be told I didn't have the required visa for one of my layovers... I missed my flight, got no refund for it and got zero help in finding a solution to my problem. You could do better than that, Lufthansa."

Cons: "There was no indication at Kayak that there is a charge to pick a seat before the day of the flight. I understand premium choice, but this was for every seat reservation. The seats were not very comfortable."

Pros: "Excellent flight, crew, food and service."

Pros: "the communication was very clear, and the crew was very friendly"
Cons: "this flight delated almost 30 mins, but with clear communication. I just hope those people who need to transfer will make to the other flights."

Pros: "The crew was wonderful and very accommodating. We were also very impressed by the plane itself. The seating was the most comfortable either of us has experienced on an overseas flight."
Cons: "Good for entertainment but the headphone insert in my particular seat would only play through one ear. Not a headphone issue, they worked fine in another screen. Inconvenient for a long flight."

Pros: "Overall, United in US gets a two rating. International flights get a four rating."

Pros: "The security line was short, at least."
Cons: "We arrived two hours early to the terminal, there was a giant line, that took over an 1 hour to get hour to get to the front of. Then when it came to checking my bicycle it was a giant ordeal that took over half an hour before we were able to go to security. They kept on saying I needed to do that ahead of time and that their systems were down. Checking a bicycle for me has never been a big deal with any other airline. We made he flight with out much time to spare."

Pros: "Seating, Staff,"

Cons: "Allow business passenger to use front bathroom."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "Great airline"

Cons: "Fix the damn KIOSKS at Vienna!"

Cons: "The plane was very hot"

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "The crew"
Cons: "Seat comfort"

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"

Cons: "Turn the lights on early making it hard to sleep"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Cons: "Didn’t happen."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pros: "Great service"

Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pros: "Very friendly and helpful personnel."

Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "was very quick"

Pros: "Easy Boarding"

Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."

Cons: "old plane, tight and uncomfortable"

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Pros: "Boarding/unboarding"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Cons: "magazines very dog eared and some badly torn"

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "Same as above"

Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."

Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "Delays and no proper customer service."

Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"

Pros: "--"
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Pros: "crew"
Cons: "food"

Pros: "Room"
Cons: "Entertainment"

Pros: "Eveything"
Cons: "Eveything"

Cons: "The gate in Calgary took approximately 45 minutes to allow off the plane . We arrived early but by the time we were able to leave the plane , boarding for our next flight had already begun. We had to go through customs and other planes from the US had similar problems. Therefore many were delayed."

Pros: "over great job and service."

Pros: "Early arrival"
Cons: "Cabin cleanliness. There were flies nesting in the window of the row in front of me."

Pros: "Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!"

Pros: "The crew were nice and friendly."
Cons: "Plane was late for over an hour."

Cons: "Everything"

Pros: "Crew was friendly."
Cons: "Flight was delayed 2 hours."

Pros: "Friendly crew and good snack options"
Cons: "Bigger seats"

Pros: "Crew was good..flight went well"
Cons: "Don't like having to download app for entertainment ..some devices not current enough...disappointing to kids.."

Pros: "Flight was early and bags came out before scheduled arrival"
Cons: "Plane smelled of sewage"

Pros: "Friendly and helpful crew."

Pros: "Shakespearean effort by staff"
Cons: "Little snack perhaps?"

Cons: "More than 1 drink served"

Cons: "Just perfect"

Cons: "I asked to pay for a better seat prior to my flight from Kelowna to Edmonton and was told there wasn’t any. When we boarded the flight attendant moved a couple 10+ rows up for no charge."

Pros: "Nothing."
Cons: "Everything"

Cons: "No beverage service at all and only pretzels offered when I asked if I could have nuts or cookies."

Pros: "Easy boarding"

Pros: "As always great service and flight"
Cons: "Nothing to report"

Pros: "Short flight"
Cons: "People were cramped in the plane, hardly any room for bags. People from other seats were packing their bags on top of other peoples stuff"

Pros: "All was on time so did not have to deal with Kayak with any problems"
Cons: "Nothing"

Pros: "Good"
Cons: "Seat space"

Pros: "We upgraded to Plus when we checked in and it was totally worth it. Extra space, food, drink. It was great!"

Pros: "All it was good."
Cons: "We were 25 minutes late and they did not let us board."

Pros: "I like everything"

Pros: "Flight crew humour"

Pros: "On time"

Cons: "No movies available"

Pros: "I had been very sick the night before the flight and was so weak that I needed a wheelchair. The wheelchair helpers at both the Mazatlan end and Calgary were exceptional. They were so kind and genuinely helpful. I was very grateful. Also, your flight attendants seem to really enjoy their jobs. This is not the case on other airlines!"

Pros: "The friendly service and prompt boarding!"
Cons: "The snack options. Veggies and hummus would be nice!"

Cons: "airport did t have air conditioning and there is no room in the overhead compartments propeller planes are unreasonable loud"

Pros: "Staff friendly"
Cons: "We were not sitting together...we are both seniors and my husband has only flown 2 before....our seats were booked together and I am assuming due to our flight cancelled on Jan 8 and rescheduled on the 9th that could be why. No room to stretch your legs, for those of us who have circulation problems...."

Pros: "The staff remained positive in a negative situation."
Cons: "The time delay was unfortunate. If we receive a reimbursement for out lost time, everyone will respect WestJet again."

Cons: "I checked into my flight 24 hours in advance, got my boarding pass and everything. 12 hours before, I double check the boarding time and my flight has been cancelled. I got no notification of this, luckily I happened to check on my own."

Cons: "Having to divert to Calgary for broken radio. I’m positive there is enough redundancy in radio system to be down 1 radio."

Pros: "Crew overworked but pleasant and doing their best. Self check in works well with assistance"
Cons: "Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response"

Pros: "Was on time and i was upgraded at no charge. The westjet staff is always friendly."

Pros: "Everything was streamlined and easy to understand. We made it on time and the staff were friendly, especially with our young son who is one Ana half."
Cons: "the Airline was pretty cramped but it was a short flight so it wasn’t too bad."

Pros: "Nice"

Pros: "Great flight easy booking"
Cons: "Paying for baggage"

Pros: "I was 8 mins late to check in."

Pros: "Staff at WestJet are the best!"

Pros: "Good service"
Cons: "Inconsistent and slow WiFi Entertainment system requires flash- so it is dated and insecure."

Pros: "Clean and comfortable seating and polite and helpful crew."

Pros: "Crew was very nice and welcoming."

Pros: "Westjet flight crews are always really nice and helpful. When we travelled out to kelowna on the 14th it was a day after our daughters 1st birthday and they announced it over the intercom which was sweet"
Cons: "The flight back was an hour late to begin with, flight itself was good landing was probably the worst landing I've ever felt in my 20-25 flights, was an extremely tough landing. Smoke alarms went off in he airport so we had to wait for a bridge and luggage"

Cons: "My flight was not actually booked going to Edmonton and I had to rebook it at the airport to go home. Coming back to Fort McMurray my flight was also cancelled without telling me and I had to buy another ticket."

Pros: "Fast boarding"
Cons: "Flight attendant was a little pushy"

Pros: "The crew was really good"
Cons: "Perhaps seats just a bit more confortable. Overall a very good airline"

Pros: "The crew was ok. They seemed really hectic between Heathrow to Rome."
Cons: "The seats were too tiny for business class. Nowhere to put anything. So close to next passenger. I would not fly business class again on BA Terrible entertainment. No interesting movies. I guess they tried to have movies only with British actors/actresses. Nothing current. That’s pretty bad for almost. 10 hours flt. He seats in business class between Heathrow to Rome were like regular seats except with the middle seat blocked off. Food was just ok."

Pros: "Prompt service, clean plane, friendly stewards."
Cons: "There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well."

Cons: "Received a text that changed the flight departure to a later time. Missed the flight. Cost me baanaadditional"

Pros: "The crew was good"
Cons: "The seats"

Pros: "Plane changed to an A380"
Cons: "Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!"

Pros: "We got to our destination"
Cons: "Everything. Possibly the worst airline in Europe."

Cons: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"

Cons: "British Airways lost my ski bag. I had plenty of time with connections and feel there was no excuse. I had to wait in line over 30 minutes to report, thus missing my train. I'm 4 hours behind in travel and who knows when my ski bag will show up. I am very upset."

Pros: "For coach, was not bad seat"
Cons: "Charging for food, no entertainment on board"

Pros: "Nothing"
Cons: "Flight delayed for 2 hours at the gate. Crew clueless about how to serve the food. Poor old BA. I remember them when they were good!"

Cons: "Major delay. No free beverages on board."

Pros: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"

Pros: "Nice service. On time."
Cons: "Buses at each airport to get plane. Multiple waits in customs lines when travelling within Europe."

Pros: "Good service"

Pros: "Crew happy and engaging, terminal 5 remains a very place to spend an hour or two."
Cons: "BA’s slide into low cost territory irks but less and less. People seem to accept buying food and rinks now and the mood always seems remarkably happy!"

Pros: "Friendly staff"
Cons: "Smaller plane required seat belt extender for heavier person."

Cons: "No free food nor drinks"

Pros: "Crew and food"

Cons: "I am 6.4 and don’t especially find bulk head seats very comfortable."

Pros: "Big wide seats on this Airbus compared to the 7 hrs flight from BWI to London on the Boeing Dreamliner more like Nightmareliner"

Cons: "Couldn't check-in online. Website said to go to airport and talk to staff - should have said: "invalid passport, get new one!" That would have been so much more helpful. Substandard food, especially 'breakfast'"

Pros: "Flight not fully booked, able use a whole row for 2 of us."

Cons: "Flight was delayed. No refreshment. Very bumpy ride"

Pros: "Nice seats! Flight tracker. Our flight in the way home was cancelled due to bad weather and although we had to queue for some time all the information we needed about what to do about food, hotels, travel, etc was given to us along with a new flight the next day with seats together. First time I've had a flight cancelled and was impressed with the service I received (now got to try and claim our expenses back so fingers crossed that goes ok)."
Cons: "The curtain that cuts off premium economy getting swooshed across in front of us."

Pros: "Seats were comfortable and the flight attendants very attentive."
Cons: "Having to pay for food or drinks. It's not that much to offer some peanuts and a coke. I would have liked the cabin lighting dimmed sooner and less early before landing."

Pros: "Very accommodating addentents. Was very impressed! Looking to fly with you all again soon! Thank you!"

Pros: "It was only a 90 minute flight"
Cons: "I paid for the exit row and did not get it. Originally I paid for 10B and 10C which were on the exit row on the seating chart. They then cancelled my seats so I had to go back online and pick again. They wanted to charge me again so I called BA and got seats 10D and 10E which were also supposed to be exit row seats. They even asked me if my wife and I were physically able to follow flight crew instructions for the exit row. When we boarded we found out 10D and 10E were now the row in front of the exit row which did not recline. After being packed like sardines on the flight from Philly to London I was looking forward to some legroom. It could not have been any worse."

Pros: "Short flight w/o problems, timely."

Pros: "The boarding was prompt. The ground staff were helpful in ensuring that my through luggage had been loaded onto the connecting flight"
Cons: "There was no in flight entertainment, not even a water service after I boarded. They offered a meal purchase but since it was a short flight a meal wasn't necessary. At least a free drink of water should have been offered to the passengers"

Pros: "Cabin crew was friendly. Everything ran smoothly. Baggage was fast"
Cons: "No problems"

Pros: "The crew was friendly and professional"
Cons: "My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset."

Pros: "I thought the flight over was very good but we missed our return flight because we were not informed of gates closing a hour before take off and had to pay for another return ticket. I thought the airline should have given us a little break on the cost."

Pros: "The crew had to deal with a medical emergency and they were excellent!! Despite extra pressure they kept us all informed and were polite and friendly under pressure!"
Cons: "lack of seat space and could not put seat back because of medical emergency so hard to sleep. Exhausted on arrival at Heathrow! Headset did not work properly on films Did not like the boarding process !!"

Pros: "Flight attendants are so friendly, cheerful, personable and polite"
Cons: "BA website required payment for any seat selection, so I paid $35 for two aisle seats to be close to my husband. Then, BA website did not allow change or upgrade of seating when I at last discovered upper deck availability and paid another $50 each for us to sit together.. I purchased seating months in advance, and so did friends travelling with me, but my husband's seat was given free to a man who said had just purchased 2 days prior. I purchased my one friend an exit row seat in main cabin for $75 but BA gave it to someone else. Yes, I want refunds and will be writing more about this to BA and posting about this horrid discomfort."

Pros: "Liked the dinner. Loved the dessert (chocolate cake )"
Cons: "Didnt like the breakfast. Omelette eggs too greasy aswell as the rest of food. Coffee wasnt good either"

Pros: "Crew"
Cons: "Seating. Meal. Entertainment. Did not compare well to Air Canada."

Pros: "I loved the legroom in the emergency seat I had and the service was top notch. The food and food choices was also really nice and the wine served with dinner was great."
Cons: "Overall loved my emergency row seat the only negative for my particular seat was once the rest of my row was filled in and the 2 seats in front of me it made it impossible to get out of the seat and stand up unless I could had the person sitting in front of me get out of his seat."

Cons: "British Airways misplaced our luggage for three days, and would give us no further information than "it will arrive soon." So, we were stuck near the local address we had provided in case they called for 2 full days. They refused to give us a more precise time as to when they would be delivered. Well, at one point they did say that they would be delivered at noon, but they weren't. Throughout the entire time waiting for the luggage to be delivered, there was no sense of urgency or concern on the part of British Airways. It seems missing luggage is just Business as Usual at British Airways."

Cons: "Space for legs"

Pros: "Left on time"
Cons: "Charged me an extra 120 to check my bags"

Cons: "Everyone"

Pros: "Flying on the 380 very smooth"
Cons: "Gate was not available at arrival"

Cons: "No food, even water, without charge"

Cons: "Butt hurt seat was uncomfortable"

Cons: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."

Pros: "staff were good"
Cons: "out of date entertainment food"

Pros: "Nothing much"
Cons: "No beverages at all. Everything has to be bought apart from tap water... It's sick"

Pros: "Not a dang thing."

Cons: "There was a short boarding agent that was not friendly or helpful while checking people in. We watched her bully a customer for walking up before being called up. Then we got to go and she looked at my bag and said it won't fit. She told a us to put it I the box, it fit. She was not happy. The case has been a carry on for five flights prior to this flight."

Read more about Turkish Airlines
COVID-19 information

Safety measures for airlines flying from British Columbia to Munich

Airlines flying from British Columbia to Munich have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from British Columbia to Munich

Mandatory masks

Masks required on board, masks provided on flights from British Columbia to Munich

Social distancing seating

Middle seats unavailable to book on flights from British Columbia to Munich

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from British Columbia to Munich

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