Flight delayed by 90 min making for a 2 am check in at destination hotel.
I did not noticed baggage was separate - I had assumed international flights included luggage, so it surprised me I had to pay to check a bag.
Everything could have been better from the planes not being delayed to the rudeness of staff to it was just horrible will not use kayak again or Air Canada I can't see what would ever change my mind now
No room when you sit. Fell very cramped. Food was only ok. Service was acceptable. Entertainment system was very buggy.
Bad service as well. Another 3hr delayed flight from chicago to Charlotte.
The food on this 5 hour flight was a cookie or pretzels.
luggage and cary on were extra, as well as seat selection. $240.00 was added to the final price tag.
It was good except I was sitting beside a bigger gentleman so I didn’t have much room
The space for seats were uncomfortable and lack of leg room . I paid extra for more leg room. I’m not a big person.
Everything was good. Except Broken looking escape/exit doors over the wings need tending,
The food could be better, more snacks. And have some plugs to chargue the phone.
It was as good as a flight in economy can be.
Extremely pleased with the crew. Best flight attendants ever! Very friendly, genuinely caring and attentive.
I was unable to check in online. When I attempted to do so from the app and Luftansa website, I was directed to Niko.hr which I found out was fraught with errors. The kiosk at airport was not working. I had to wait in line to check in which was inefficient
Flight delays made me miss my connections. I almost missed my connecting flight because I had to get my luggage and go through immigration and then back into the airport. Connecting flight said it would be my problem if I missed it. I had to be rerouted through another city and came in 3 hours later than expected and had to hire an uber to get me home when I had everything planned out
Nice people, efficient and professional, high quality, and well-run. Everything you want in a flight!
Everything was perfect. That is the most beautiful flight over thenDolomites.
The United Airlines crew that operated this flight was subpar. They didn’t
Checkin took along timen only.few angents available at.checkin desk. Customer support over phone no existence
The crew was caring and attentive in making my flight comfortable as I was travelling with an injury.
