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Pros: "Super smooth landing and take off!"

Cons: "Nothing."

Pros: "Entertainment was great"
Cons: "Plane very delayed and getting luggage delayed even longer. Ighgh"

Pros: "Seating choice"
Cons: "Boarding wasn't as bad as Delta... god they suck"

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "So the flight was shorted food... not that big of deal as it was ally 2:45hr flight. The crew totally made up for it but being super fun and friendly. Gave people doubles on their drinks if they wanted. The REAL perk is flying into Everett/Paine Field. What a great experience it is. Fast and simpl"
Cons: "The seats on the E-175s are a little short for me... I’m 6’4"... everything else was fine!"

Cons: "Everything was great, beverage service could have been more timely but everything was good"

Cons: "Threatening to bump my wife due to overbooking, while we are midway through a two leg Alaska flight was beyond the worst experience I’ve ever had in fifty years of travel. How can you bump a pass like that, after flying your first leg?"

Cons: "Tarmac delays"

Pros: "Everything."
Cons: "It could be better if the airplane would serve complement food."

Pros: "Crew great. Leg room better then I have seen on other flights."
Cons: "Can we go back to the virgin way!!!! Charge me more in the overall price for a seat. It feels like such a scam. I booked with my boyfriend and I can’t pick seats. Then when we get to airport I have a seat but he doesn’t. Then we don’t sit together. With United if you have the card you can pick."

Pros: "Efficiency and spotless plane."

Pros: "Everything went smooth and was great besides the boarding."
Cons: "Boarding seemed to take quite quite awhile, not sure what the deal was but once we were boarded they kicked it into high gear"

Pros: "Thomas was great! Upon arriving to the gate, I proceeded to ask if there were any upgraded seats available for purchase. He then gave me a list and asked me to choose where I’d like to sit. Seconds later he printed out a new boarding pass with my chosen seat without charge. Right up front in premium"
Cons: "Not a thing. And I’m not a huge fan of getting on planes to begin with"

Cons: "Delayed flight"

Pros: "arrived quickly and"

Pros: "Roomy seat."
Cons: "There was some confusion as to which gate to board at"

Cons: "Tsa precheck was not added to my ticket and the service desk was not able to add it in time before they closed the tocketing system. Very frustrating because it was configured correctly online."

Pros: "Walked into Logan airport at 2:30 bag checked in and at the gate within 45mins, and that was with going through TSA and everything. So far door to door service has been pretty good"
Cons: "Having something to not like. It was a quick and easy flight, would have been nice if they had TV's to watch but they did hand out tablets so they compensated for the only downfall"

Cons: "Late departure, no headphones on board (thus no access to movies etc), and while waiting at gate to depart, plane became very hot with no airflow, Electronic ordering system for drinks also was not working And it’s absurd that a 6.5 hour flight has no snacks or food offered. Cheap Branson."

Pros: "Seats were comfortable and free entertainment was available. Quick and easy boarding with my 2yo and rest of family. Food for purchase was also good Flight attendants were very helpful and accommodating"
Cons: "No headphones, not even for purchase... and we were not told about this until we left the gate.AND no CC for any movie Air smelled like jet fuel for a good 10 min when we were at departure and arrival gate one bathroom was covered in feces (literally) so the other 2 were always in use. There was also no announcement made stating there would be no more drink or good service after a certain point"

Pros: "Friendly flight attendants n smooth flight"

Cons: "We have been sitting in the plane after landing one hour ,because no gate available"

Pros: "The bombardiers are old planes but fun. The tray table was broken on one side making it unusable. This is a prop style plane. Not very staff."
Cons: "Very noisy but tolerable."

Pros: "Excellent flight!"

Pros: "That the fly was on time."
Cons: "I didn’t like the attendance she was rude. They took my ID and they didn’t gave it back Can you please mail to my addres. 4420 Oregon st apt #1 San Diego ca92116"

Pros: "The flight crew was incredibly sweet and helpful; one of them even gave me their personal TUMS when I said I didn't feel well."
Cons: "The flight boarded 30 minutes early; I arrived to my gate at the time of when my ticket said boarding started, but they were already calling final boarding call for my flight. I completely panicked. The plane was clean but the seats are very close together and there were no complimentary snacks- even though it was a 6 hour flight. On my flight back from Seattle on Delta, we got a complimentary meal AND a complimentary snack. I was expecting my Alaskan flight to be better based on everything I'd heard from friends, but my return Delta flight showed Alaska up; it was a spacier plane with way more food offered."

Pros: "Typically exceeds expectations!"
Cons: "Some people smell bad in Alaska. I suppose it's the dry cabin mentality, but some people smell of body odor. It wasn't too offensive, but someone near by was smelling like an arm pit. Nothing Alaska Airlines can do about that."

Cons: "Chargers didn't work on either flight"

Pros: "Good flight crew. Good beer!"
Cons: "Walking in the "rain" - actually the wind"

Pros: "Love the new planes, attitude of the crew, and great entertainment system"
Cons: "Nothing"

Pros: "I loved how we got there ahead of schedule by 20 minutes"
Cons: "For a 4.5 hour flight they didn't feed me or anything. Only a drink."

Pros: "It was smooth flying and made my wife at ease specially it was her very first time flying ever. Will fly Alaska airlines again."
Cons: "Nothing bad to say."

Pros: "It got me from redmond to Portland in one piece."
Cons: "Crew was straight up rude. Flight attendant refused to talk except to say goodbye to people leaving the plane...."

Pros: "Comfortable flight did not look old like Sun Country haha. Clean seats and very friendly attendants."

Pros: "Sean was an excellent flight attendant!"
Cons: "Every flight with Alaska was delayed and the staff were not pleasant (except sean)"

Pros: "Friendly and competent."

Pros: "Quick flight- friendly staff"
Cons: "Landing was a bit abrupt but not scary."

Pros: "Love flying w you guys!"
Cons: "Completely satisfied"

Pros: "-The tablet entertainment option was great since there was no inseat entertainment. The cost of of the tablet was cheap and allowed you access to everything, which is different from other airline a-la-carte purchasing of different entertainment. -Crew was great, food/beverage service was also great."
Cons: "-At HNL there was poor signage to get from the rental car return to the airline. Once we got into the terminal it really wasn't clear if we should go left or right, We wound up asking an American employee where Alaska was. -After the checked bag agriculture inspection it was not clear that you go to the kiosks there right after the inspection. I think it partially wasn't clear because there were multiple large groups traveling with tons of luggage and you go straight to the kiosks and then back track to hand over your checked bag. The line for checking the bag vs needing help wasn't clear either. Luckily there were Alaska employee's there helping at the kiosks and with the bag checking so it did go smooth but could definitely be better."

Pros: "I was impressed by the flight crew's professional manner of interacting with passengers. They were great!"
Cons: "Waiting for take-off, in a long line of planes at Seatac, exhaust from planes was very strong in our passenger cabin."

Cons: "All legs of my trip from San Jose to Seattle to Philadelphia and back were all delayed; so much so that on the trip to Philadelphia, I had to be rebooked on Delta; and on the trip back to Seattle, I almost missed my flight due to a 50 minute delay on the runway waiting. I found out that "officially", the plane was "on time" because the plane closed the doors on time. Also, same thing from Seattle to San Jose, we were delayed 30 minutes due to a tire that needed replacement. Again, "officially" we were on time, because the doors had closed and we were just sitting inside the plane."

Pros: "There was a choice for breakfast on this flight and we arrived early."
Cons: "The eggs were dry and there was no IFE, which I found out even for First Class passengers."

Pros: "Fantastic crew"

Pros: "The professionalism of the crew."
Cons: "I did not receive notice or a page of my flight leaving Boise. I was not in the airport long after arriving from Reno and I missed my original flight and I was right in front of the gate."

Pros: "One of the best airlines."

Pros: "The crew were all great."
Cons: "I had a window seat and the window itself looked like it hadn't been cleaned in quite some time. It was not only dirty but it was gross. Smears of what appeared to be a dried up liquid or something. Lastly, there were smeared boogers in several different spots around the window. I didn't want to touch anything. Seriously the nastiest flight I've been on."

Pros: "Boarding from two doors. Good views on the trip."

Cons: "TSA was unprofessional, slow, and as usual pointless."

Pros: "Crew was great, the seats are never comfortable"

Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Cons: "Provide earphones or headphones"

Cons: "Great flight"

Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."

Cons: "crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER."

Pros: "Nothing remarkable"
Cons: "Delta was ordinary"

Pros: "Yes"

Pros: "Nothing"
Cons: "13 hour delay"

Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."

Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"

Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."

Cons: "No delay"

Pros: "Never made the connecting flight."

Cons: "No in flight entertainment behind the seat"

Cons: "Departure delayed by 1hr30"

Pros: "Nothing"
Cons: "The three hour delay, the not having a pilot which delayed us even more, and then reduced service during the flight because they rushed us."

Pros: "This is what airlines used to be like. The food and quantity were excellent. Too bad these services aren’t offered on domestic flights. We had a snack or meal every couple hours with plenty of drinks. The legroom was ample and comfortable."
Cons: "N/a"

Pros: "Excellent flight with efficient service. Flight was on time and friendly staff"
Cons: "Efficiency"

Pros: "Flight attendants"
Cons: "Food"

Pros: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."

Pros: "The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile."
Cons: "Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas."

Pros: "My upgrade and breakfast were fabulous!"

Pros: "The seat was comfy foe the whole 20 min flight"
Cons: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Pros: "On time."

Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."

Pros: "Staff very courteous and professional"
Cons: "None"

Cons: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"

Pros: "Empty seats, room to spread out"

Pros: "The weather was bad in Atlanta. We were rerouted to Minneapolis and made a connection to Philadelphia. No problems."

Pros: "I was rerouted."
Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."

Cons: "No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off."

Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."

Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"

Pros: "to their Diamond Medallion customers"

Pros: "No complaints. A puddle-hopper to a yes."

Pros: "All that one would want."

Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Cons: "The flight attendants were unfriendly and borderline rude. I felt like when I asked for anything or was just up stretching my legs that I was bothering them. There was also quite bit of turbulence in the first two hours- I have traveled a lot and I felt like it took the pilots too long to find a smoother altitude."

Pros: "Attention to detail, truly caring for the passengers and a nice smile."
Cons: "Everything was first class and there was nothing that was actually decided that was not received."

Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."

Pros: "Smooth"
Cons: "Delayed because the airline misschdduled the pilots!! We had to wait for pilots to come to the plane... while one the plane"

Pros: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Cons: "Turbulence was pretty bad both flights."

Pros: "Return trip was 30 min ahead of schedule"
Cons: "We had a 2 hour delay getting to NYC"

Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."

Pros: "Friendly staff."
Cons: "Cabin air was very warm. Individual A/C fan was very slow. With it being a night flight, I was unable to read since my overhead light was not working."

Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."

Pros: "The crew kept it together even though the situation was stacked against them."
Cons: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."

Pros: "Nothing"
Cons: "Confort, less crowded, cleaner,"

Pros: "The service"
Cons: "N/A"

Cons: "Some passengers bring two or more big carry ons and the airline should police its own rules better."

Pros: "The Punctuality"
Cons: "No comments"

Pros: "Food and drink selection"
Cons: "Cleanliness of bathrooms. But it’s the passengers to blame . I felt like people did not clean after themselves"

Pros: "crew was great"
Cons: "inflight entertainment was sorely lacking"

Cons: "Need more attention to details like order to boarding and entertainment"

Pros: "Very un-experienced Air hostess..They seriously need training. Also they need language training in English"
Cons: "Air hostesses can not understand English, and ATTITUDE is bad . Need massive amount of proper training"

Pros: "The crew was amazing."
Cons: "The seats are uncomfortable for long flights."

Pros: "I really liked the crew"
Cons: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."

Pros: "The cleanliness."
Cons: "I didn’t like the confusion created by the copa service crew at LAX, it was a very long line that reached the area outside checking area."

Pros: "Different price choice"
Cons: "Was good all"

Cons: "Chicken sandwich was mushy."

Pros: "On time performance"
Cons: "outdated seats, video system, food"

Pros: "I am a premier member of other airline and they treated me bad (gate counter). On the way to Ecuador, they have placed me in a group 2 however on the way back home is different. I asked for the change the group number since I am a premier member of the Star Alliance. People at the gate counter weren't kind at all, especially in Panama City International Airport."

Cons: "The United plane was coming in right at the time copa departed. The copa plane sat there for half hour with door closed. Could have made connection. Then COpa put me on a flight to Buenos Aires which is six hours away from Rosario and did not provide any connection from Buenos Aires to Rosario. Don’t take this flight, the 1 hr connection time from IAH to Panama to Rosario is not enough time to allow for delays and COpa is a BAD partner to United as it refuses to wait for the United flight to arrive."

Pros: "I had a very comfortable space for my legs."

Pros: "They go the extra mile with the customers. Great staff at the mco counter."

Pros: "Comfortable seats and pleasant staff"

Cons: "Crew members were rude. Refused to help me with my carry on and were rude about me needing to learn how to take my own stuff down from the overhead bin (i am a short person, so naturally i cannot reach the overhead bin and pull out my bag). Complained among each other (in front of the rest of the passengers) about people asking thrm for help."

Pros: "Comfortable seats"

Pros: "Everything"

Cons: "They has 3 English entertainment selections for adults and 2 for kids 13+, nothing for actual kids."

Pros: "Perfect flight, on time, great crew, all good. Couldn’t be better I think."

Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Nothing."

Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"

Pros: "Crew was friendly and attentive. The food service was decent. We were given a breakfast which was a choice of omlette or crepes. That was later followed by a snack of burrito or sandwich. Omlette was the better of the two and both snack choices were good."
Cons: "My row of seats did not recline. Nowhere during the booking and seat selection process did it ever state this. All the other rows of seats reclined just fine, even the seats in front of us reclined which made it even more cramped for us when they did. I booked my tickets and selected my seats online way in advance and had I known that particular row could not recline I would have chosen another seat. I'm just not happy with how Copa did not communicate this during seat selection. For the record it was row 10."

Pros: "Copa service is always very good."

Pros: "Free meal on a one hour flight!"

Pros: "The food"

Cons: "Delayed 2 hours"

Pros: "That I could take a plane an hour earlier than the one I had scheduled."
Cons: "That the luggage spot above my seat was busy when I got into the plane, so I had to place the things I had into the plane in a different spot and I was nervous about the security of my things."

Pros: "The temperature was awfully warm. I sweated the whole flight while a baby across the aisle from me screamed the entire time. I understand the airline can’t keep babies from crying but the AC should work. On a positive note the flight arrived early."

Pros: "Flight attendants were nice and friendly."

Pros: "Fast boarding"
Cons: "It was cold / had to ask for water and got declined because only one serving. No entertainment"

Cons: "Almost got stuck in Panama City because we could not get seats on the last flight, after complaining we got the last seats left on the flight but others did not get seats and had to stay behind. No vegetarian options for food"

Cons: "My first plane was delayed. Then the flight delay exceeded to where I'd miss my next connection. Then I changed flights once the connection was going to be missed and had a narrow margin to catch the newly assigned connection which was the last flight to town. The flight leaving SF was delayed to where I missed my last flight and had to stay the night in Seattle. It seems all of this could have been resolved if I could have gotten on an earlier flight, which I was trying to do since 4:00 that day. I didn't end up leaving SFO until 9:00 pm"

Cons: "How crowded I felt. Both flights I had an aisle seat but it felt like a middle seat. The people in the middle didn't give me much personal space."

Pros: "I was at the belt 6 to pick up my bag and it took copa an hour and a half to send it"

Pros: "The service in first class"

Pros: "great service"

Pros: "Customer Service, staff smiling and been helpful at all times,, Meal delicious, aircraft very spacious"

Cons: "Plane was uncomfortable... no personal TV... very tough if you travel with children"

Pros: "Overal a good experience"
Cons: "There's no vegetarian options"

Pros: "So much turbulence! Plus the flight attendant wasn't very friendly."

Cons: "Boarding was slow. Aircraft was dated. Was seated in a row with two children who cried intermittently the entire flight. No individual entertainment device, and volume control to watch single in-flight movie was broken, resulting in blaringly loud sound that meant I couldn't even watch the movie had I wanted to."

Pros: "It was my first time with COPA. I went to Buenos Aires with them (Montréal»Panama City and Panama City»BA). Aircrafts were much nicer and newer for the Panama»BA portion. The boarding was on-time and the staff was very nice. Considering the price I paid, the food was totally acceptable. Also, they automatically made my check-in for me and my son the day before our departure (returning back to Montréal) which was a pleasant surprise! I do recommend COPA for a good price/service ratio."
Cons: "The aircraft still had TVs popping out from the celling with 1 movie for the whole craft. I found that a bit archaic..."

Pros: "Nothing at all."
Cons: "I arrived at the gate 1.5 hours in advance to get my seat assigned. They had already determined that I was not going to board the plane because of overweight. Obviously, instead of taking less cargo they decided to leave 15 passengers behind. My flight was supposed to leave at 9am and it wasn't until 12pm that I got my new flight. This one was out of Panama at 18h so I ended up arriving at my final destination, PDX ,about 14 hours late. Besides waiting on the new schedule I had to argue with them for another couple of hours to get a hotel room. I made it to PDX one day later but my luggage did not make it. Of course, I couldn't make it to my office that day. To make things worse it took two hours on the phone to get to a person on Copa's the customer service only to tell me that they couldn't do anything on the phone I had to go to their office. The only inconvenience is that their closest office is in San Francisco."

Pros: "The Paraguayan crew were more aware of your circumstances than the Panama crew. Las Vegas was OK"
Cons: "The Panama crew only cared about the groups and did not care so much on your reason for anything. They were more disorganized and unfriendly."

Pros: "The movies and the crew were very friendly."
Cons: "The waiting on the departure of the plane"

Pros: "Well organized. Helpful & courtesy."

Pros: "This was an older plane with no upgrades including no Internet and the very small poor quality Monitors in the back of the seat in front of each passenger. The seats were very uncomfortable. The transfer in Vancouver after customs involved going outside in the cold to and from the bus. There was no warning. The customs area red jacketed help personnel told us that it was just as fast to go throught the general customs are instead of using our Nexus cards and this turned out to take forever. So very disappointing."
Cons: "Better communication at all levels. Remember that the overall strength of a chain is only as strong as its weakest link and this trip had many weak links for us making it a challenge."

Pros: "The head stewardess could not do enough."

Cons: "I don’t like the charge for checked bag. It encourages people to bring too many and too large bags onto the plane."

Cons: "Safety briefing not accessible for people behind approx. row 15 as the attendants were standing among the first rows."

Cons: "baggage tag system at CDG Pairs was lame"

Cons: "Overall it was good"

Cons: "My seats were preassigned and at 24 hour check In you have to pay to change from economy to economy into a available seat. Make no sense and is rude. Very disappointed in WestJet and I’m anElite member."

Pros: "Every thing"
Cons: "Nothing"

Pros: "Very informed process of why delays were happening."

Pros: "boarding"
Cons: "transit"

Cons: "Check in and getting boarding passes"

Pros: "Airplane was comfortable."
Cons: "4.5 hr delay in Hong Kong airport."

Pros: "Yes, they are."
Cons: "If we have something to watch."

Cons: "Seats are so small"

Pros: "I booked Cathay pacific but they changed to China Southern without any notification."

Cons: "Choosing my seats without paying extra."

Pros: "West jet staff helpful on plane accommodating my husbands eed for more space."
Cons: "Our seats were pre booked by west jet in a window and center seat my husband is 6’5 and needs to have an aisle seat. We were charged to change these."

Pros: "Did not expect anything but it was actually good and pleasant."

Cons: "They tried for force us to pay for a different ticket because we had gotten a cheap initial ticket!"

Pros: "Quick"
Cons: "I accidentally seem to have picked a middle seat instead of the window"

Pros: "I enjoyed the WestJet app for movies. Really great for me and my daughter. Also the McDonald’s coffee ✅"

Pros: "helped me find my bag when another airline lost it."

Pros: "The wifi inflight service"
Cons: "No food, only snacks."

Cons: "the 3 hr security line up"

Pros: "Everything,."
Cons: "Too short"

Pros: "I got off in Edmonton changed gates, and was back on the plane for the last leg of my journey home. Staff again were very helpful! Thanks again WestJet! Christine S North Vancouver"

Pros: "They brought the movie thingy out right away and managed to watch 2 movies made the whole trip thanks west jet"
Cons: "Always the food seems like every sandwich has cheese in it or sausages. Meat both have dairy and I have dairy allergies it makes it hard how about a good old tuna sandwich (not old) u just get a well made sticker and put it on the old menu"

Pros: "We got to our destination"
Cons: "I'm just fed up with the general discomfort of air travel, but since I'm not willing to pay more I can't really complain I guess."

Pros: "Staff at WestJet are the best!"

Pros: "Stewardess let me change seats to a cooler part of the cabin at the back of the plane."
Cons: "The air temperature in the cabin was too hot."

Cons: "To be honest, our stuartess was very abrasive. To everyone."

Cons: "No access to free WiFi."

Cons: "Havent left Prince George yet still sitting on ground"

Pros: "Overall everything"

Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."

Cons: "."

Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"

Pros: "Staff"

Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"

Pros: "It was fast, friendly and over all made me impressed."

Cons: "6 hours delay"

Pros: "This was my first experience with West jet -- and it compares favorably with USA Southwest which is my preferred domestic airline."

Cons: "Was too hot"

Pros: "The attendants were very cordial and considerate."
Cons: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."

Pros: "It was a good experience and I will fly them again!"

Pros: "Each seat has an electric plug with a USB port. The plug itself seems to work with an international electric adapter but the USB port came in handy."

Pros: "Too many delays."

Cons: "Had to follow behind other planes to get our turn to take off. I almost threw up because of the smell of exhaust. And it was a very wobbly take off."

Pros: "Roomier seating area in general seats. Friendliness of staff."

Pros: "Entertainment on seats"
Cons: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."

Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."

Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."

Pros: "Great Crew on the Second Leg from DFW to SPI"

Cons: "Delayed flight. Sat on Tarmac for 60 mins"

Cons: "The flight sat on the ground well over an hour after landing. No gate was available. Many missed their connections. Miserable."

Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."

Pros: "Tight seats"
Cons: "More accurate notifications of flights"

Cons: "This leg of my trip went off without a hitch boarding and crew were very professional."

Cons: "We stay stuck in PVR"

Cons: "There isn't enough leg room for those of us who are tall. I'm 6'3 and my knees always strike the seat in front of me."

Cons: "you didn't respond and we were unable to take the flight."

Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."

Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"

Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"

Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."

Pros: "Included drink and pretzels. Free carry on and seat."
Cons: "First of all, the line to check in was extremely long and the employees were rude. When I put my bags through the check out they stopped me and said I had to throw away my cologne because it was too large. However, on the Spirit Airlines I had no problem whatsoever. Will never fly with American Airlines again!"

Pros: "Getting off the plane"
Cons: "3 hours late flight- customer care very insensitive and unhelpful"

Pros: "No complaints"

Pros: "See above"
Cons: "See above"

Pros: "The crew were amazing! The flight was smooth"
Cons: "I was on row 24 and my seat did not recline and the person in front of me seemed to recline more than anyone else did. Could not Get comfortable"

Pros: "Plane was surprisingly spacious in coach and very clean."
Cons: "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."

Pros: "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
Cons: "Kind of dated, wifi didn’t work."

Pros: "None of the experience was pleasant"
Cons: "First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful."

Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"

Cons: "My bags were sent on an earlier flight so they were sitting on a different terminal and I was on a different one. At 9:30 pm in -12 degree Celsius I was waiting for a shuttle to take me to that terminal which was very unnecessary because it’s their responsibility to give me my bag at the right terminal."

Pros: "Friendly staff, good entertainment option, good food."
Cons: "I reserved a special solo seat for extra $80 and got charged for it but did not get that seat. I was seated in a window side seat with another passenger."

Pros: "Thankful for the pilot..."
Cons: "I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger"

Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"

Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"

Pros: "Wonderful flight"
Cons: "The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine"

Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."

Pros: "On time. Nice plane."

Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."

Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"

Pros: "Everything was great about my flight from Buffalo. Friendly people, easy boarding and flight was smooth as I expected."

Cons: "Poor crowd control in airport- monitor did not show gate even 20 minutes before the flight after the gate changed , then it changed 3 different times. Few Avianca staff available to answer questions/clear up the confusion. It was actually comical. On the previous flight Lima-> Cusco, they bumped us off our flight even with confirmed tickets, said the "flight was full" (obviously oversold) and said we'd get a $50 voucher and asked me to write my email on a piece of scrap paper, no receipt."

Pros: "Everything was on time!"

Pros: "Flight attendant"
Cons: "Delays Was told my ticket had been canceled"

Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."

Pros: "The only good thing about the flight is that it was nonstop."
Cons: "This four-hour flight had no movie and no seatback entertainment system. It didn't even offer SiriusXM to listen to. How old exactly was this plane?!"

Pros: "Eveything ran smoothly"

Pros: "Left and arrived on time. Crew was friendly and professional."
Cons: "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."

Pros: "Food was fine."
Cons: "Plane was old and didn't include personal screens in the seats, for an 8+ hour flight it should be mandatory. Everything about the plane felt old and slightly dirty, and while flying across the Atlantic, it's slightly nerve wracking to still see cigarette disposals in the bathroom and on the seats (reminding you just how old the plane is)! The boarding process was a bit crazed, we were put on buses in no particular priority order and dropped off at the plane to all board at the same time!"

Cons: "5 hr delay"

Pros: "Flight was on time and boarding went smoothly."

Pros: "Nothing"
Cons: "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."

Pros: "The cabins are very cold and the seats stiff. Food was just dry pretzels and soda, coffee etc. Landing was smooth. I just wish more information was given as to why we were delayed etc."

Pros: "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
Cons: "See above"

Pros: "Spacious seating Attentive crew Entertainment"
Cons: "Hour delay for take off"