Aegan Airlines compensates for its outdated business-class seats with excellent food and onboard crew service. Launge was also excellent.
The seat was hard as a rock. Business class seats were coach seats with no one in the middle. Service and food were excellent.
When a flight has a delay of about an hour it is customary to announce the passengers
Would be good if we didn't have to print out own boarding pass
The flight was absolutely fine. Unfortunately it was delayed by an hour due to unforeseen reasons.
I’ve flown Aegean many times and they remain consistent with good service from Athens to Cyprus.
The free wi if was highly appreciated and worked very well. Staff was great!
The only issue was a short window to make my connecting flight, and nobody to assist me in finding my way to the next gate.
aegean took off late, which made it impossible for us to make the next flight on air canada, we all ran to the terminal, the plane was still there but the air canada folks wouldn't let us board because they said the door was already closed. they told us we had to go all the way back to aegean desk to arrange another flight.
Crew was excellent. Food was ok for a short flight. Plane was a regular airliner without any entertainment. Crew members were delightful. Pilot took off and landed without ever feeling that it had touched down. Very professional pilot and staff
Very good. As expected. Have used their service several times. Highly recommend
Excellent overall. Boarding was a mess. Queue up too early, takes too long for them to start boarding but they want everyone to queue up and wait and wait.
Again the lounge boarding process were the only flaws. I was sitting comfortably in the overcrowded , under-catered business lounge at IST and got a notification in my phone that boarding had started. I rushed to the gate only to stand there an additional 5 minutes before boarding actually began. I could have enjoyed additional time in the lounge. At least they clearly separated business and economy classes in the boarding area so it wasn’t a total mob scene.
The boarding process was a disaster. I was comfortably seated in the lounge at Athens when I got a notice the flight was boarding so I rushed to the gate. When I arrived, it was NOT boarding and we waited an additional 10 minutes before boarding started. There were no announcements regarding the order in which passengers should board and it was a bums’ rush. A total mess.
Turkish Airlines changed our business class seats at the last minute and said it was a computer glitch. No other airlines has had this glitch. The steak was like leather and nobody could eat it. The boarding process was extremely slow and we had to stand and wait in line for over an hour in EWR and almost as long in IST. Again while coming back our seats were changed from row 3 to row 6 for no reason. The food was a lot better from IST to EWR. The service was poor from EWR to IST and good coming back.
The quality of Turkish Airlines has definitely diminished. The planes are older and the 2x2x2 business class is antiquated and not in keeping with the prices. The food onboard is not as good as it used to be. Cold dishes, flavor not very good and weird selections and accompaniments. Our flight ran out of champagne before dinner. How is that even possible! Cocktails were served without Nuys. The nuts were presented 1/2 hour later. Poor selection of liquor with inferior cheap brands. Gordons gin is unacceptable. Over all I wouldn't choose them again. The end of an era!
Very good. Boarding was delayed with no explanation. TA needs to use jetways vs bus and climb up stairs.
Everything was good except for the seating arrangements. We could not get seats to be seated together with my wife. We’re unfortunately.
Flt staff again awesome, food was again outstanding, entertainment options, great space roomy and relaxing
The flight attendants were great! The seating for business class is better on other airlines. The food was also good!
The food was fine. The seats are small but accomidating. The staff was very freindly. I would fly them again happily
The new buisness class pods are 100% worth it. Loved it.
It was a safe and smooth flight. Members of the crew at the second level, business could have been more polite and engaging.
Crew was very friendly and attentive. The lack of Wi-Fi on an aircraft in 2026 is incomprehensible. The operational experience with the flight delay and ground service was abysmal.
Old planes and rude crew. They need a make over and better staff training. Even business class crew was rude and the hospitality was non existent.
Great. Only issue…the cabin was kept as warm as a sauna.
Connecting in Frankfurt was a nightmare! Whoever scheduled our connection in Frankfurt for 90 minutes should be fired! Passport control takes 3 hours, minimum! Avoid Frankfurt airport at all costs! Never again! The airport is 3rd world. The WORST!
The tv and remote didn’t work. The plug to charge our phone didn’t work.
The service and food was excellent. The remote control for entertainment did not function properly.
Very uncomfortable seats. Was shocked they were that bad in business class
Everything was terrific. Kevin, and the whole crew, were exceptional. Five stars all around! Thanks so much.
Very timly. Great service !!! Pick up after meals can be swifter.
Flight held at gate for other passengers. We ended up being late and missed connection
need more US friendly food options. Directions on getting to the next gate were terrible - resulted in long walks to the terminal and then finding I couldn;t enter there and had long walk back, then train to security then train back to where I started in the first place
Should have more cosmopolitan food choices - too many Indian dishes - the only entree not Indian was lamb which I don't eat
Worst thing: Luggage took forever to get at LAX despite priority bags. Best: Flight attendants were great!
The Business Class seating arrangement hasn't been upgraded yet. When getting up to go to the bathroom, you have to climb over someone's stretched out legs.
Need thicker and wider blankets. Food was below standard especially in the fist leg.
Decrepit planes, poor business class layout designed to maximize revenue, no decent movie selection.
Lost bag - again. No help from staff at Nice - they have a handling agent who does nothing No emergency kit Try calling BA - they eventually found the bag - now on later flight. Trying to get someone to help in the short term is impossible. If I am unhappy - then I have to log it on a website. The agent said he was only able to help with future bookings - not assist in the chaos BA had caused. IF YOU WANT SERVICE WHEN THINGS GO WRONG - PICK ANYONE BUT BA. Personally - I'm joining ABBA (Anyone But BA) again.
Airport entrance was working with one single opened location , hall was extremely crowded and insisted on closing boarding with above circumstances to oblige you to rebook.
It was better than the previous flight only because the crew was not rude and did not force us to accept food but the entire flight was overheated from start to finish and it was the only time with an airlines i felt i may not make it home .
It was better than the previous flight only because the crew was not rude and did not force us to accept food but the entire flight was overheated from start to finish and it was the only time with an airlines i felt i may not make it home . I will not be flying with them again a different airlines for egypt i will try in the future .
EgyptAir has significantly improved, especially its cabin crew and service. The catering is better than before, though it still has room for improvement. Now we look forward to fleet renewal.
The worst experience ever, me and my little daughter suffered a lot on this trip. If there is zero or below-zero evaluation, definitely, I will give them.
Check in was madness. Boarding was madness. The flight itself was OK, and the flight attendants were nice. Connection to my next flight was two hours. But based on my arrival gate in Cairo, and next departure gate in Cairo, the whole two hours were needed given the inefficient procedures. At the end of my journey (connected to Lufthansa after Egyptair), my checked luggage did not arrive, and after 4 days, has still not arrived.
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
I have been traveling for over 30 years, and this was THE worst experience ever. The guy that was checking in at Dubai, didn’t have any professionalism or curtesy. During the flight, You had to wait a while just to get something to drink. They didn’t transfer all my luggage, even after they made me pay $155 extra for one small gallon of Zamzam water, and that luggage is still missing after three days of my arrival. NEVER AGAIN..,
I had 1:50 hrs to change planes in Cairo and my suitcase was delayed from Cairo to Casablanca. I was one of several passengers that faced this issue coming from various locations into Cairo and onwards to Casablanca, with a transit time of two hours or less. (I was told 16 suitcases were delayed). The transit time of 1:50 hrs is obviously not enough for EgyptAir to transfer baggage, why sell tickets with such short transfer time if they can't handle it? Moreover, they would not reimburse me for expenses I incurred because of delayed luggage. I will not be taking EgyptAir again.
I liked how nice the crew were. The seat could be better and more comfortable. The movies could be newer. The entertainment movies were all old
