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Plane 3 hours late. Missed connection. No help from gate staff. App horrible. Lost connection repeatedly. No service desk. Finally got help from young girl driving cart.

Not as good as expected Air Can needs to improve totally rated on internet as worst

The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.

Old and out of date plane, it seem like every time I fly with united there’s and issue. We were delayed,

We took off an hour late due to arrival airport not having enough gates. That was followed by 1:30 wait to get our bags delivered for the entire flight.

Everything was good. Flight was on time, luggage pickup was quick. The staff were great. Could not ask for anything more.

lots of delays the crew were unclear about where to pick up my carry-on, which they took from me to check in on the plane.

They needed people to check a bag, they did check my bag and I had to wait 10 minutes after the flight to get it it wasn’t too bad

HORRIBLE WITH THEIR WEBSITE!!! WORST WEBSITE IN THE WHOLE AIRLINE INDUSTRY

It was 4 hours late. Almost missed my connecting flight no food or drinks on connecting flight. Overall terrible experience

Delay after delay.......they are awful Delayed because of cold wx really!!!!! We live in Canada

I had to change the gate so many times that I got confused.

So we didn't actually go. We were hoping to go for the Inauguration of the first female president. When That Guy got elected, we bailed. Unfortunately, we got basically none of our money back, despite having travel insurance. Would not fly with Air Canada again unless I had to.

Did not happen. After being late over and hour we had to embark and get rescheduled . I got my hotel voucher 1:36 am !!!! . The flight was cancelled past 10pm. I had to pay for my hotel and camp the next day till 23:30 for flight to london. Then change airport and pay myself for transportation to Gatwick airport. Never again I will use your services. Unfortunately I have to come back.

flight was delayed, there was open communication about the delay the delay pushed way past the posted delay time and

This was my first time flying on Air Canada and the experience was good and pleasant enough, great crew members and the price I paid was amazing,

This was my first time and the experience was good and pleasant enough, great crew members and the price I paid was amazing,

I was overcharged either by United or sister airline Air Canada. It's exhausting dealing with companies nowadays that irresponsibly abuse access to credit/debit cards.

Air Canada is not only the worst airline in the business but the worst business in history.

Liked the lounge in Toronto. The filmed safety information featuring a tour of Canada was amusing, maybe confusing to those with out English or French, or flying for the first time. With a few exceptions, personnel were polite and helpful.