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Delayed almost 4 hours for a 45 minute flight with no explanation.

I was able to get on standby with relative ease

Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.

The 2 hour delay was frustrating but our crew did a great job getting us out quickly and keeping communication especially with the people who had connecting flights

You cancelled my flight by email then made it very difficult to get in contact with you. Then put me in a flight with a long layover in Mexico returning to the wrong airport in uk. Mind blowing my stressful. I missed see my grand dad because of you.

lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints

Well, flight times cause some wait, but there were not times available and we understood. I didn't check any luggage, because it has become too expensive. I was able to add any extra items to my co-travellers check bags. [Luckily, this trip wasn't international.] Last, I hadn't flown AA domestically for a while, but partners and coworkers had warned me in advance that not all planes have monitors at every seat. Luckily, I was mostly prepared to use the in-flight entertainment and happy I was. The great: AA staff is always kind and comfort is way better than the budget airlines that I sometimes have to fly. I know my points and vouchers all expired over the last couple of years, but I still enjoy AA when I do fly with them. I also appreciate all of the locations we can go directly from pur home airport. Since we are traveling more now, I hope to take advantage.

We truly had not one problem. Nive enough to receive an upgrade. Flight attendants were extremely friendly and cheeful. Gladly will continue to fly American.

Flight was delayed 5 hours causing me to miss my connecting flights

flight delayed so missed connection and this had to rebook for next day