Daily cleaning, installation of cabin HEPA filters on flights from Calgary to Tuscany
|November||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (2% more expensive on average)|
Average price round-trip
|C$ 1,182||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 834||or less|
Good deal one-way
|C$ 778||or less|
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Scores according to KAYAK customer reviews
Cons: "Better choice of movies and classical music"
Pros: "Crew were great"
Cons: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Pros: "No seat comfort"
Pros: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."
Pros: "plane was clean"
Pros: "Lost the luggage"
Pros: "The crew was polite and we arrived safely."
Cons: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."
Pros: "The flight was good. Fairly good food"
Cons: "Made me check my bags on my way back for no reason"
Pros: "Swiss is always excellent"
Pros: "Very friendly and attentive crew. Clean plane."
Cons: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Cons: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Pros: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Cons: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."
Pros: "Flight attendants were cheerful and efficient."
Cons: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."
Pros: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."
Cons: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."
Pros: "nice flight"
Pros: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Cons: "Short flight with no entertainment, no means to charge devices."
Pros: "Staff friendly and flight very smooth"
Cons: "The breakfast was very poor. Two different servings of OJ(why?), non fat yoghurt and bread. Coffee came with only one cream. Media screen and audio did not work, and usb charger kept turning off. Barely able to recharge phone over the span of 10 hour flight! My next neighbor had same problem."
Pros: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Cons: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."
Cons: "The seats were uncomfortable, smaller aircraft"
Pros: "Friendly staff"
Cons: "Paying for WiFi."
Cons: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."
Pros: "Flight was good"
Cons: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."
Pros: "Nothing special"
Cons: "The business class seats were just like the economy class, not wider or extra space, only an empty seat in between, not worth the money. The first flight from Cairo to Zürich, no meal or snack was offered. Very disappointed in Swiss business class"
Pros: "Overall good"
Pros: "A snack was actually served on board! With a beer if desired."
Cons: "Change of planes at gate produced some boarding confusion."
Pros: "See above. Zurich is a very easy airport and even though our layover was short we never felt rushed or stressed."
Cons: "1h45 departure delayed with no compensation."
Pros: "GREAT SERVICE, GREAT PEOPLE!"
Pros: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Cons: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."
Pros: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Cons: "Only that WiFi is too expensive!!"
Pros: "It takes two minutes to get to a live operator when you call. Simply amazing."
Cons: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."
Pros: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"
Pros: "We were very pleased with our flight on Swiss Air."
Pros: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Cons: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."
Cons: "There is no question about check-in?? My ticket, booked through Kayak, did not state that no baggage is included. The Swiss air just said I should have picked it up from the booking and forced me to pay Euro 30, which I will claim back from Kayak. This is gross misrepresentation and on the same ticket flying a luggage was included."
Pros: "crew was attentive"
Cons: "having to take a bus from the terminal to board"
Cons: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Pros: "good entertainment and many options on the tv"
Cons: "The seats are very uncomfortable"
Pros: "Crew was great, polite and pleasant. This is the only good thing about the flight."
Cons: "The agent at the check-in had no clue what he was doing. He had to ask his neighboring agents a dozen questions to check us in (4 passengers, 3 bags and 2 car seats). On top of that, his whole demeanor was condescending, treating us as if we had never flown an airplane before. We are big are traveling light, so we had 2 small suitcases, small enough that we never have to check them in for the US domestic flights. I asked the check-in agent if the small ones were needed to be checked in or if they could be taken as carry-ons. He made a big deal that they were too big and had to be checked in. But when we boarded the plane, we saw that about a quarter of the carry-on bags in the plane were as big as our small suitcases! We were in row 30+. The leg room was the narrowest I have had in all international flights I flew in. Having longer than average legs, it was pure torture for the duration of the overnight flight. The best part of the dinner they served was the croissant - that should give you an idea. I don't think I would voluntarily choose Swiss Air again."
Pros: "entertainment system was good. Pilot was nice crew was pretty nice ."
Cons: "No leg room uncomfortable seats food has gone way down hill since 2 years ago. None of the good chocolates anymore. check in people at the gates were cold fish."
Pros: "The staff were very attentive, there was a free meal - a nice quality (fresh) panini with chicken ant then they came around with beautiful swiss chocolates. best experience on a short flight."
Pros: "That I was going to Florence."
Cons: "The food. Very artificial in its appearance and flavor. And that I was so tired from not being able to sleep during the extremely uncomfortable overnight flight from Boston to Zurich."
Cons: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."
Pros: "Friendly staff and good support. Fast boarding."
Cons: "I could not check in myself and my spouse online, I had to call Swiss Air to get it resolved."
Pros: "Food was amazing, boarding was smooth and it went fast, and the crew was very nice."
Cons: "The seats were uncomfortable and if someone reclined their seat was about an inch away from your face. So if you had anything on your tray it was slammed into you stomach. Also it was so hot on the plane felt sick the entire way. Asked twice to turn down the heat nothing really happened. Missed the individual fans."
Pros: "I felt safe on this flight. Middle seats were empty, plane seemed clean, masks, etc. were in place. I flew Sun Country a few weeks prior to this and flight was overcrowded and COVID precautions were way insufficient."
Pros: "Got to my destination without any issues"
Cons: "Seats/seating area are too small, and I'm not a big person."
Pros: "No food, late by hour"
Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"
Pros: "Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded."
Cons: "Seats were narrow and I’m not a big guy. 6’0”. 185."
Pros: "Good snacks, comfortable flight."
Cons: "No delay"
Cons: "Value for the price."
Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Cons: "Crew at the gate made us return to get our immigration forms without our boarding passes. This forced us to miss the connecting flight to detroit and delay our arrival by 7 hours. Awful experience."
Cons: "Arrived 30 minutes late. The food is ridiculous."
Pros: "Fine, courteous"
Cons: "The seat was very uncomfortable"
Pros: "I love flying Delta and my flight to Australia was incredible. I like the fact that I can check two bags free and the free inflight messaging and entertainment. Some of the staff were very polite and friendly."
Cons: "The seat I was in was broken. It moved and I was stuck sitting on metal. There was no leg room. The plane used going to Australia was a lot roomier this plane was old. Some of the flight attendants were very unfriendly and seemed to be bothered by the fact they had to do their job. The entertainment system had to be rebooted multiple times and the usb on the seats didn’t work. They ran out of food during lunch."
Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"
Pros: "Everything was great."
Pros: "Staff was great!"
Cons: "No TV for movies."
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Pros: "Still the best great airline"
Pros: "The flight was on time and the crew was extremely friendly"
Cons: "Early morning flights .. the People are not aware and awake"
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Pros: "It got me to SFO earlyish"
Cons: "Was told to go away and wait for name to appear on screen for seat assignment. Was seated apart from travel companion. Got to sit next to folks with questionable hygiene, seat broken. Seatbelt broken. Stuck in back of plane window seat and was supposed to be “happy”. I was brilliantly ignored by crew. Seat back entertainment broken snd flight crew never answered the call button. Got to watch bag handlers throw and drop luggage like true gorillas. Delta, this time you truely are the worst. Wont book you again."
Cons: "Nothing. Delta is the best airline in North America"
Pros: "Larger seats"
Cons: "The seats are too small."
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "I had to change seats as my wife had surgery while we were away, Delta made that happen with little fuss. Seating was quite good."
Cons: "Air travel isn't what it once was, seats are smaller and closer but that applies to most airlines. Nothing specific and I usually fly Delta as it is my first choice above it's competition."
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Pros: "On Time"
Cons: "One hour late after a stay over already 4 hours."
Pros: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."
Pros: "Overall great experience"
Pros: "Good flight, professional people."
Pros: "Very professional and caring."
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Cons: "It was Delta not Virgin"
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Cons: "Our carry-on luggage was taken away from us because the gate agent decided it looked too big. A family of four with luggage larger than ours was allowed to carry theirs on. Our luggage was then sent down to the baggage carousel at Baltimore. We took carry-on to avoid this. I don't think we will fly Delta again."
Pros: "Amenities, seating, plane was newer and nice"
Cons: "Stewardess didn't seem to want to work.wasn't attentive, seemed annoyed, by the time I could order breakfast in 31st class I only had 1 option left. Why wouldn't there be enough for all choices for all 1st class passengers?"
Cons: "Sat in Row 34. Engine noise was overwhelming."
Pros: "All went well"
Pros: "Smooth flight, fairly comfortable seats in economy with adequate legroom (and I have long legs), flight attendants actually smile and are polite."
Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"
Cons: "The small plane. It was cold the whole flight. The flight attendant woke me up right before landing just to make sure I had my seatbelt on. Why was that necessary? I'm not a child. Just because I was covered in my blanket he assumed I was using that to cover up that I took my seatbelt off. He also told me to put my purse on the floor which was odd to me because when I was on the flight Saturday Oct 10 from MSP to LSE the flight attendant never said anything."
Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"
Pros: "Overall service, food, entertainment was good. This was a Virgin Atlantic flight to New york with a connecting flight to LA."
Cons: "The time between the two connecting flights made it impossible to make the next flight. Between waiting for customs and my luggage by the time I made it to check my bag again it was time for the flight to leave. There just isn't enough time and it looked like everyone missed their connecting flights."
Pros: "Frontline staff were nice."
Cons: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."
Pros: "inflight staff are good but on the ground staff at airport need a great deal of improvement"
Cons: "Delayed arrival at Bangalore by more than 1 hour."
Cons: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"
Cons: "We did not take this flight, as we missed our connection due to gate changes & technical delay in Venice"
Cons: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."
Pros: "The crew should treat better passengers but overall is been good"
Cons: "Overall is been good"
Pros: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Cons: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."
Cons: "Lufthansa lost my luggage. Still waiting in my hotel."
Pros: "Everything was on time and efficient."
Pros: "Quick flight. O ly 2 people per row. Bags did not get lost"
Cons: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."
Pros: "Drinks and sandwich offered"
Cons: "Very very hot inside. Late departure and no organized on boarding process. Usually Lufthansa is outstanding!"
Cons: "Flight was delayed more than 1 hour 30 minutes"
Pros: "Crew, food and comfort was good"
Pros: "Lovely crew"
Cons: "Airport is too hot"
Cons: "Delay and food was bad"
Cons: "The gate was changed a few times.. very hard if you have connecting flights"
Pros: "Attitude of staff"
Cons: "Food and delay"
Cons: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."
Pros: "flight was on time"
Cons: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."
Pros: "Friendly flight attendants, good wine, good entertainment (which I actually don't watch), beautiful airplane, A 340, especially the downstairs restrooms."
Cons: "Very uncomfortable seats, minimal leg room, mediocre food."
Pros: "Plane was clean, crew nice and courteous."
Pros: "Still thinking about it."
Cons: "I didn't like that there was no organization. People just flooded the gate like animals.."
Pros: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."
Cons: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"
Pros: "The flight overall was smooth. The staff was great and friendly. I normally don't like flying but if ii had to fly again I would pick Lufthansa."
Cons: "Delay for one hour"
Pros: "Good was yummy and the setwardess were super friendly. Staff was plentiful and the plan was very modern and high tech. Also had a layover in Munich airport and it was amazing. Very high tech, I took advantage of the napcaps and shower facilities. Also the restaurants were on par with great red win."
Cons: "The flight was 11 hours.... can you make that a little quicker next time, I mean come on it's 2017...."
Pros: "The most comfortable trip"
Pros: "Again, nice staff. Clean plane. The flight was on time."
Cons: "The games and the book for the teens did not interest my kids. Not sure how popular those items are. Food-not good at all."
Pros: "Service was good, got to change my seat last minute to sit next to my husband."
Cons: "No entertainment for the kids, changed the gate 2hrs before departing from A60 to A1 - not fun with 2 kids had to walk across the airport."
Pros: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."
Pros: "Had no problems. Was a comfortable flight."
Cons: "Horrible experience"
Pros: "Service & food were good in business class."
Cons: "The business class seats were identical to coach, with no leg room."
Cons: "Foods usually not bad but the sausage and beef was absolutely disgusting."
Pros: "The crew was very assertive, plenty of snacks and drinks, good food. Flight went on smooth and the captain lender splendidly. Seats were comfortable with plenty of leg space, entertainment had numerous choices. Would recommend to friends."
Cons: "Everything's was fine"
Pros: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Cons: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."
Pros: "The boarding was smooth. The movies are ok."
Cons: "The seats are terribly not comfortable. I've been in many long flights with other carriers but these by far are the less comfortable seats ever. I tried in April the premium economy and the business class with the same carrier but still I'm disappointed and it doesn't seem that it will get better."
Pros: "Direct flight, separate spacious toilets, decent food"
Cons: "It's a good flight overall"
Pros: "The food and the entertainment were excellent, staff also worked very well, and the airplane appeared well cleaned and maintained"
Cons: "The economy seats are too close to each other to be comfortable for extended periods of time (back to front ways - side space is reasonable)."
Pros: "Good service, free beer and great in flight entertainment"
Cons: "Not friendliest crew"
Pros: "Very friendly crew"
Pros: "The flight was very good."
Pros: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"
Cons: "Very bumpy. Not a good flight"
Pros: "Entertainment was good."
Cons: "Flight attendants not pleasant or nice."
Pros: "Plane0was on time and they served us a very tasty sandwich."
Pros: "Great service, food, crew."
Cons: "All was fine - more room on the short flight than the intercontinental flight."
Pros: "Friendly staff"
Cons: "- Lack of punctuality in approach and landing - The lack of clarity in messages from cockpit - The low supply of entertainment programs in the language of the country of destination (Spanish) - Accessories (headphones) low quality, which affects the enjoyment of entertainment products"
Pros: "Your have great people working for your company. I have approached them with questions and they have answered me with kindness and efficiency. I want to mention a lady in your counter in Spaim, Ms Monte Castro, she was respectful, approachable, and had the human touch to treat people. Thank you for training your personnel so well. The crew boarding children were nice with the litte ones. As an observer who previously had traveled with children I thought it was refreshing to see your erdonnel. Every fligh attendant had a nice smile and great desire for the well being of the people."
Pros: "Lufthansa did the rebooking."
Cons: "I'm still waiting to fly out to Chicago, but now via Frankfort. I've lost a day from work and I'll have to pay an additional parking day at the O-Hare airport since I hadn't picked up my car at the predicted time. I'm not sure at this moment whether I'll have to pay some penalties for this. I'm really worried. Really."
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "Very nice airplane and pleasant crew"
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Fantastic gate agents!"
Cons: "The food was terrible."
Cons: "I congratulate the KLM crew!"
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Cons: "Not being 1 hour late"
Pros: "Very professional"
Cons: "Lost luggage"
Cons: "Too hot inside the aircraft"
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Everything OK"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Pros: "Nice people and good service"
Cons: "Not much"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "kLM staff was great."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Good services!"
Pros: "Great service"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Cons: "At some point the luggage was lost. here."
Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Pros: "Flight was on time and quick and comfortable"
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "quick and relaxed"
Pros: "Everything. Staff incredible."
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Pros: "Everything - Checkin, crew, food, entertainment"
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "The staff and crew"
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "Same as above"
Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Airlines flying from Calgary to Tuscany have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Calgary to Tuscany
Masks required on board, masks provided on flights from Calgary to Tuscany
Social distancing seating
Middle seats unavailable to book on flights from Calgary to Tuscany
Testing for antibodies, testing for symptoms for flights from Calgary to Tuscany
Waiving of change fees. Search flexible flights from Calgary to Tuscany