Daily cleaning, installation of cabin HEPA filters on flights to Albufeira
You cannot fly directly to Albufeira. KAYAK recommends you fly to Faro (FAO) (26.6 km from Albufeira). From there you can rent a car or get a taxi.
The closest airport is Faro (FAO) (26.6 km). KAYAK recommends you fly to Faro.
The cheapest airline ticket to Faro Airport from Canada in the last 72 hours was C$ 376 one-way, and C$ 1,535 round-trip on the route from Toronto to Faro Airport. The most popular route is from Toronto to Faro Airport and the cheapest ticket found on this route in the last 72 hours was C$ 691 round-trip.
There are 3 km between Faro downtown and Faro Airport.
There is only 1 airport in Faro, called Faro Airport (FAO). It can also be referred to as Faro or Faro Algarve.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Albufeira up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "All on time. Exactly as expected/"
Pros: "Super easy to board; once I got on flight crew was helpful and very courteous; was expecting snacks, but instead was treated to a dinner with wine, breakfast and juice."
Pros: "On-time, efficient check in, bags arrived intact, no problems."
Cons: "Flight was cancelled and no intimation from the agents regarding this cancellation and thus got created big loss for us."
Cons: "You went on strike and lefft us stranded"
Pros: "I love the crew and atmosphere of the plane."
Cons: "I did not have my own vent fan for cool air."
Pros: "The crew, unbelievably kind, very professional and always smiling. Keen to serve and assist."
Cons: "Almost perfect."
Pros: "The crew was excellent."
Cons: "It was confusing at the airport...I thought I was flying Lufthansa but it ended up being AirCanada."
Cons: "Air canada is consistently late causing missed connections. Staff at airport in Toronto were rude and do not care at all about your problems with missed connections."
"The flight was delayed by 4 hours, we lost all our connection flights and what started as a 17 hour trip turned into 28 hour trip"
Pros: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Cons: "More legroom"
Pros: "The food was good and was served with professionalism.It was an excellent service no doubt."
Pros: "crew attentive the plane is very clean"
Pros: "The crew is brilliant Punctual, spot on... 100% service delivery"
Cons: "The airline lost our bags!"
Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."
Cons: "Food quality, crew attitude, seats and entertainment ."
Cons: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."
Pros: "My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip."
Cons: "I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer"
Pros: "The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email."
Cons: "Better time management."
Pros: "Organized, clean"
Cons: "Kinder crew, better headphones"
Pros: "The crew, the airplane, and the drinks were great."
Cons: "The food was just ok."
Cons: "Nothing really :)"
Cons: "Food need be much better"
Cons: "Cramped, old plane with no entertainment system."
Pros: "Arrival on time ."
Cons: "Changing birding multiple times."
Cons: "NO MOVIES."
Pros: "Really good food and personal service. Made me feel like I was in a restaurant."
Cons: "I tried to get onto an earlier flight for my transfer. They were not accommodating. Next time I'll consider a flexible fare."
Pros: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Pros: "Overall, a good flight, slightly earlier than schedule, well informed by the pilot"
Cons: "The food was not up to par for Lufthansa (plane food). The choice was barbecue chicken or vegetarian pizza. I asked for vegetarian pizza. Not sure what I had, as it did not taste like BBQ chicken, and it did not look like the food my neighbor had (which looked like 2 mini pizzas). I chose not to complain about my food. It appeared passengers were keeping the cabin crew very busy. By taste, I could not tell what it was and I could only eat half. Not usual for Lufthansa food."
Pros: "Entertainment is good with literally hunreds of movies. Even the screens are fairly good."
Cons: "It's nice to have digital magazines now of Lufthansa flights, but I am not sure why there are hundreds of movies but only ONE magazine to chose from."
Pros: "Nothing really. KLM or LOT are way better."
Cons: "Get your own food or you will stay hungry. 12 hours flight with 2 crappy meals served with no option of getting anything else except candy bars or pretzels."
Pros: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."
Pros: "Good movie and tv selection, okay food and generous drinks. Attentive staff."
Cons: "Missed so there was none Spent night in Minic"
Cons: "I was unable to make a pre-flight meal selection. Lufthansa customer service indicated I would have vegan options on board. Not the case."
Cons: "Movie selection was lacking, stewardess on one leg of the trip was hard to understand"
Pros: "On time-well organized!"
Cons: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Pros: "The crew was friendly and respectful."
Cons: "I wasn’t able to get my TV device to function properly"
Cons: "Smaller plain"
Pros: "Amazing service."
Pros: "Flight and land was smooth. I like Lufthansa, because it is safe."
Cons: "My trip was 8 hrs, we get water or juice only 5 times and very small cup 100ml, not enough"
Pros: "The crew was friendly, helpful and attentive. Excellent boarding procedure."
Cons: "Entertainment system was very temperamental. Touch screen was extremely slow. The poor performance was aggravated by having the controls mounted on top of the armrests resulting in no place to rest one's arms without disturbing the entertainment system. The seats in regular economy were too small for a 10 hour flight. I am an average to small size person and had no room to get comfortable."
Cons: "Not well organized and food is unhealthy"
Pros: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Cons: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."
Pros: "excellent service"
Cons: "entertainment selection"
Pros: "movies, food and drinks."
Pros: "All good, excellent crew."
Cons: "After awhile Seats were a little uncomfortable."
Pros: "fantastic customer service"
Cons: "wouldve loved to have been left breakfast while i slept"
Pros: "very friendly staff great flight with nice tech made trip fly by"
Pros: "Overall, the airline is nice with decent entertainment and food"
Cons: "Every time I book with orbitz, even months in advance, I get seated in the last seat of the plane so I am in the toilet"
Pros: "The service. Excellent"
Cons: "Pay for the food. LOL."
Pros: "Average flight to get you where you want to go. air hostess was helpful."
Cons: "Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware."
Pros: "Almost everything"
Cons: "The confort of thé seats. Way too tight for a 6 hour flight."
Pros: "Nothing. It took longer to get from the gate to the runway than the flight itself."
Cons: "When I was about to board the flight after a 23 hour delay, I saw my bag sitting AT THE BOTTOM OF THE STEPS leading to the flight. I asked the flight attendant about it and she assured me the bag would arrive with me. Guess what? A dat later and I STILL don't have my bag! Absolutely ridiculous and will NEVER fly Aer Lingus again!"
Pros: "Great selection of entertainment."
Cons: "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."
Pros: "Cabin crew"
Cons: "Pilot failed to inform us why we were sitting on the tarmac for 40 mins before taking off."
Cons: "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."
Pros: "The beef and rice dish was very good. The snack box was also tasty. Crew were immensely helpful & the landing in Boston was shockingly gentle"
Cons: "Missed the flight."
Pros: "Aer lingus took good care of us, and put us up at a hotel."
Cons: "Could not get a replacement flight and had to book with another airline and different route. Hoping the refund process will go smoothly."
Cons: "Being charged $100 each way for checked baggage, no where on my itenerary did it mention that"
Pros: "Wheelchair assistance was very good"
Cons: "Long distance to boarding gate vis bus and walk. Late taking off so late arriving"
Pros: "I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip."
Pros: "Great seats plenty of leg room"
Cons: "The food... Yikes"
Cons: "they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys."
Cons: "The delay"
Pros: "The cabin crew was friendly"
Cons: "The entertainment selections are extremely limited and poor. Food is mediocre and not even comparable to other international Airlines business class standards"
Pros: "the timeliness of the airline in leaving and arriving at the ports, providing meals for the passengers,"
Cons: "breakfast was not given to some of us as the air hostesses said that they ran out of food"
Pros: "Fast and efficient crew"
Cons: "A going-through-the-paces flight and incredibly expensive beer and wine."
Cons: "90 minutes stranded on the tarmac with no explanation. Not the way you start a trip. While the fact of being stranded was out of the control of Aer Lingus, communication was not."
Pros: "Not much paid for prority boarding but we were bussed to the flight in Faro and this made prority boarding nul and voidboarding"
Pros: "Decent meals."
Cons: "Pretty frustrated with in flight movie unit. Audio kept dropping out. One time entire unit locked up for about 45 minutes and had to be reset."
Pros: "Overall very. I was there when the check station was down caused delays. But staff were very helpful."
Cons: "Getting through security check very slow. Not sure what the answer is but need to be looked urgently. Otherwise I enjoyed everything.. P.kehoe..sunnybank Farm.. Portersize.. Grange con.. Co. Kildare"
Pros: "You can choose your seats without being charged and it was a very clean and comfortable flight"
Pros: "Flight crew was great."
Cons: "My wifes seat kept reclining and would not lock in place. My seat would not recline and was locked in upright position which was not comfortable when trying to sleep plus seat in from was reclined in your face."
Pros: "The staff was pleasant and welcoming. They directed us to the aisle for our seats. The staff at the airport were also very courteous and no question was too small to answer."
Cons: "I didn't like the fact that the person sitting behind me kept using his knees to make my ride uncomfortable because I reclined my seat too much. Instead of talking, he was rude in action. The stewardess did tell him that I had a right to recline when he motioned to her. I think the seats shouldn't be allowed to recline so much even though it is more comfortable for a long ride. The screen is very close to one's face when the passenger in front reclines all the way. The airport didn't have any compatible charging ports for iphones from the USA. But the plane had them. That's good. It would be good if mobile check-in boarding passes were acceptable."
Pros: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Cons: "The abrupt cancellation"
Pros: "nil unfortunately"
Cons: "waiting in three different lines for over two hours with one person serving! Paying for my baggage (under20kgs) with my flight then being forced into paying again at the airport because they said they did not have my details on their system. being forced to go to another line and que up to pay a second time for my baggage to be taken onto the airport. Going back to another line to put my baggage in and show the receipt for the baggage that had been paid for twice. Going to the next (another) line with one person serving - several Dublin passengers in the que and a line that as about 100mts long- yes about 100 metres long with one person serving without any Lingus staff coming to see if all was ok . No help no announcements nothing. sitting in a plane for an hour and a half with three children under the age of four crying, screaming and yelling all the way without a thing being said by any of the crew. A little is ok, but three families with young children with no support from the crew was not pleasant"
Pros: "Sincerely polite cabin crew and the captain gave a detailed description of the flightpath - more than the usual elevation and travel time."
Pros: "From the moment I arrived I felt very taken care of. Plenty of seating in lounge, with many of them facing runway. People were friendly and accommodating. Food was average. On aircraft, the staff was outstanding."
Pros: "The comfort of the plane was great compared to Ryan air"
Cons: "I don't like that I must travel to Dublin from cork to fly to Amsterdam for a cheaper flight"
Cons: "3.5 hr delay due to mechanical issues. Missed connecting flight."
Cons: "------- we were very cold on the plane . ."
Pros: "Have traveled many long haul flights with various airlines in past 6 months. The Aer Lingus food was significantly better than the others. Very tasty."
Cons: "Not enough seating at gate in Dublin and the space needs updating. A complimentary beer or wine with the meals, as provided by other carriers, would be nice."
Pros: "What do you say about that loses you luggage both directions. It isn't reliable so that's it for me with aer Linus."
Pros: "All flight attendants were cheery & kind throughout the 8-hour flight."
Cons: "Only downsides were with Dublin airport/U.S. security, so not Aer Lingus's fault."
Pros: "Good food and entertainment selection. Everyone was friendly"
Cons: "So many unnecessary announcements. Repeated staff on board introducing pilot and crew members twice a well hour into a red eye flight. Lights were left on for far too many hours for a flight where most are sleeping. and they were extremely bright for the window seat. airlingus made it extremely difficult to get some shut eye."
Pros: "Great airlines!!"
Cons: "No gluten free options"
Cons: "Food wasn't very enjoyable. Breakfast was very disappointing."
Pros: "Rerouted through London, added five hours to trip"
Cons: "Flight was late out of Toronto making eight people miss the Glasgow connection. Remaining Glasgow flights for the day were full. Aer lingus staff at customer service seemed confused on what to do with us. Finally, after talking to a manager they offered to route us through London to Glasgow. Very frustrating, not sure why they couldn't hold the Glasgow flight to accommodate all of us? It would of been a lot easier for us!!"
Cons: "Delayed flight"
Cons: "The booking company Just Fly is terrible. They wouldn't let me change or even cancel my ticket."
Pros: "They're Irish! How can you NOT love the crew! Boarding was exceptionally well-organized. Everything was eerily on-time (within minutes)"
Cons: "Seating a little cramped. Girl next to me was using a device w/full sound - crew should have said something, as she ignored my request Food was mediocre & barely enough for a snack - the breakfast bar was more filling. On a 6 1/2 hr flight, drinks should have been offered at least twice. At those prices, nobody is going to get intoxicated."
Pros: "Food was decent and seats were pretty comfortable. Boarding was relatively efficient."
Cons: "Entertainment system was not working at all the first half of the flight. Must be a consistent problem with this airline as I had spotty connection the entire way to Dublin the week before."
Pros: "The staff are very friendly and helpful. They helped me to my seat and helped me with my bag. Very helpful for a person with a disability. Michael"
Cons: "I was seated next to drunk, belligerent passenger who cursed me out when I politely informed her she was sitting in my seat. She was obviously drunk, too. She alternated between cursing at people, yelling about wanting to go home, crying, and trying to sleep on my shoulder. Only after she spilled her second bottle of wine (that she was allowed to purchase) did a crew member come by and offer her a new seat upon realizing just how much of a scene she was making. I couldn't get up out of my seat to tell anyone and was trying to get the gentleman across from us to ask the flight attendant for help. She was escorted away after sobbing and hugging me and then when the plane was about to land, she got back in her old seat and elbowed me awake so that she could curse about the flight attendants--who, with the exception of one nice one, were all rude and dismissive. I want a refund."
Pros: "Service flight crw"
Cons: "Terribly crowded"
Pros: "The plane itself had nothing wrong with it. They gave me priority boarding because I had a musical instrument with me as my carryon, and then let me put it in the flights crew closet so it wouldn't get damaged. I appreciated that."
Cons: "Flight check in was an unbearably long process, in a hot and stuffy area. Once through check in, the passport check line took over an hour. 100-150 people all corralled in like cattle, while ONLY ONE agent was checking passports to enter the security area. This was outside the secure area!!! Anyone could have entered here and executed a terrorist attack with large casualties. It was unsafe, uncomfortable, and unreasonable. Shame on you Paris Airport. Then the flight was late on arrival, and late again on departure, causing me to miss my connection to Los Angeles. This opened up a whole new list of botched customer services."
Cons: "El dia 27/marzo/16 volamos mi esposa, 4 hijos y yo de Madrid a Londres vuelo # 459, el cual llego tarde y perdimos la conexión del vuelo DIRECTO a San Diego # 273, nos mandaron vía Chicago y volvimos a perder la conexión a San Diego por pura lentitud del personal de British, teniendo que dormir en Chicago, nos dieron hospedaje y 100 dlls para cenar para 6 personas (gaste lo doble). Al día siguiente, estuve cerca de 90 minutos batallando para que me imprimieran los pases de abordar porque supuestamente British no había pagado los boletos a American Airlines. Les pido me recompensen con boletos redondos por todas estos inconvenientes. Saludos y gracias, Fernando Vizcarra"
Pros: "Organized boarding, nice and friendly flight attendants"
Cons: "Food was mediocre at best, seats uncomfortable for such a long flight"
Pros: "On time. Food not too bad. Entertainment mostly worked."
Cons: "Flying into terminal 4 and then out of terminal 3 is a real inconvenience, especially when we then boarded a bus from terminal 3 and drove back to our plane at terminal 4!!"
Pros: "Crew was gracious and helpful"
Cons: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."
Pros: "Aweful lines at immigration in PHL. 5 int'l flights landing at same time. Ridiculous! Took 2 hrs to get through. Won't be traveling from PHL anymore. Can AA arrange flights so they don't all land at same time?"
Pros: "Everything was as good as I could hope for on an economy flight."
Pros: "The attendants were very helpful. I enjoyed the Scottish cookies and tea. I was a bit upset at being forced to check my bag by the staff in Paris, though. Even though it was partly my fault for being too stupid to pass the test of knowing how to put my suitcase diagonally into the sizing box, I still felt bad about being lied to by the staff who told me that my suitcase was too big and that they would take it from me at the gate if I refused to surrender it there at check-in, even though they could obviously see by how easily it fit into the sizing box that the size was perfectly fine. This treatment made me feel singled out for harassment, as I saw others being allowed to carry on suitcases that were much larger, but in the end I got over it. All other staff were very pleasant to me."
Pros: "I was very pleased by the crew professionalism and kindness. It was overall great flying experience and I love the A380 airplane. So comfortable and safe!"
Cons: "There was nothing I didn't like on this flight,"
Pros: "Crew was great; super easy boarding process; flawless take off and landing."
Pros: "Plane was new and good"
Cons: "Flight was 4 hours delayed"
Pros: "Very old aircraft. Looked extremely run down and many things were broken."
Cons: "Timeliness. Cleanliness. Service. Food and drinks."
Pros: "The crew."
Cons: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."
Cons: "Simply everything"
Cons: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."
Pros: "Warm welcome, on time and comfortable"
Pros: "The smooth journey in the sky"
Cons: "The fact that BA flights even morning ones are always behind schedule"
Pros: "Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full."
Cons: "Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked."
Cons: "Flight delayed and caused me to miss connection. The flight from Edinburgh to London is only an hour. This became a disaster for travel all day."
Pros: "Nice aircraft! Very modern."
Pros: "Great flight attendants"
Cons: "Length of flight was long but there's nothing that can be done about it."
Pros: "The crew was outstanding."
Cons: "The crew could be quite curt at times"
Pros: "Best flight I’ve ever been on. International is always better but it was more like flying in the days of old when you weren’t just a body in a seat. Thanks BA"
Pros: "Since I'm in a wheelchair the folks were ready at the gate to assist me with the aisle chair. Once on board, the crew informed me of an aisle chair in the plane so during the flight I can use the bathroom. This was my first time using the plane washroom. Food was great."
Cons: "I can't get same helpful crew for Intl flights."
Cons: "The flight to Heathrow was delayed by 2.30 hours while other flights to London was on time"
Pros: "Customer service."
Cons: "Entertainment need more movies"
Pros: "no entertainment and small seats with a full flight"
Pros: "The crew were friendly, professional and extremely pleasant."
Cons: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."
Cons: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Pros: "Flew Sydney to Heathrow and was very comfortable in my seat. Seemed wider than most and at 6ft 3 I had plenty of room to move my legs. Pleasantly surprised and actually looking forward to going home next week - just hope its the same 777 plane ! :)"
Cons: "The food was excellent - just not enough of it in between meals. No snacks offered and none that I could find anywhere! Will be making sure to bring some back with me on my flight ! Minor complaint on an otherwise excellent trip."
Pros: "Cleared Gatwick security fine. Boarding was fine. Departed gate on-time."
Cons: "Got 200 yards from the gate only to park in another stand, the plane shut down and waited an hour for engineers to come fix a ‘communication computer’ error (basically they had to reboot the plane)."
Pros: "Meal was nice"
Cons: "Crew were disinterested. One piece of luggage arrived the other a day later."
Pros: "Boarding was excelllence"
Pros: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Cons: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Cons: "There was a new born next to me and actually it was difficult to sleep."
Cons: "I️ almost lose the next flight because the previous flight was late"
Cons: "Flight canceled want able to rebook"
Pros: "The cabin crew was nice. The main dish was good. The entertainment choices were decent and the system worked fine. I don't sleep in planes so it's important to me. I got a forward facing seat so at least I didn't have to deal with the alternative."
Cons: "Not being able to make seat assignment earlier (i.e. 24h) was lame for a business flight. The second meal was mediocre, as was coffee. The screen of my entertainment system was scratched and cracked, but it didn't disturb me too much."
Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"
Cons: "Food was dry for dinner and not very tasty. Breakfast was terrible"
Pros: "Upgrades at the gate. $450 for premium economy and $999 for Business."
Pros: "Overall flight better London to Beirut l"
Cons: "Long wait over"
Pros: "We were given a snack & drinks. You checked my 2nd bag free which was FABULOUS so I didn't have to deal with gate checking when you asked for us to do that."
Cons: "Was seated in bulkhead & the media screen wouldn't stay facing me. What a pain. Ended up unable to watch it without holding it in place. Seat cushion was very flat & uncomfortable; head rest of poor design did not allow sleep."
Pros: "Planes were new or well maintained."
Cons: "Confirmed seat selection does not actually mean confirmed. BA changed our seats without notice and stuck us in the back of the plane. There was no real effort to address the unexpected change. It also took the entirety of the 3 hour flight for the service cart to make it to the back of the plane. This was after a 2 hour delay during which they provided only sporadic updates. Overall, quite a poor experience which would make me hesitate to fly BA again given a choice of comparable airlines."
Pros: "Economy window seat on A380 has extra storage unit underneath window (similar to business class). This was really convenient. Still some room underneath seat in front but entertainment box would block large items. Quiet flight no unnecessary announcements from crew. Boarding was ok as I am a priority member."
Cons: "Food is not as good as some other economy flights I have taken. Entertainment (movies) were ok but not great."
Cons: "My entertainment voice did I not work. After four hours of the trip they gave me a another headset and thst worked. When I adjecfor decaf coffee, they didn't bring it and seemed annoyed after two asks I got sone, tasted like Nescafé. Food was scare, very surprised there were no snacks after meal was served for a ten hour flight until the end when a small sandwich was served."
Pros: "The entertainment system & the food."
Cons: "The seating was a little tight and there was no lunch before arrival..."
Cons: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."
Pros: "Very comfortable flight"
Cons: "Sitting near a crying infant"
Pros: "Nice crew, food was good. 2.5 hour flight, so entertainment is not valid for this review."
Cons: "However, the boarding was absolutely atrocious. They had two Dutch attendants dealing with a fully booked Airbus flight. I arrived at 11 AM and did not get to the front of the line until 1 PM. They actually had to take off later, as in, push the flight later, because of their inability to bring someone else to the check-in counter to help with boarding. For the Dutch and their famous understanding of efficiency and staying ahead of the curve, this was both frustrating and not understandable. Not really TAP's fault..."
Cons: "Unfriendly crew, ridiculously small plane, but tolerable for a short flight."
Pros: "Airplane was new, entertainment system very good, service and food also very good."
Cons: "Changed schedule resulting in a one day delay and refused to qquite a legally required refund amount over the course of 5 business days because it was "complicated""
Cons: "video no choice. couldn't control start"
Pros: "Crew was extremely friendly and helpful. Boarding was quick and organized. Food was of very good quality especially dessert"
Cons: "Entertainment sYstem was very Limited for such a flight. Outdated with no flexibility. Leg room was not sufficient even for a 5 ft 4 inch person."
Cons: "Flight was great. Did not like high charge for second bag."
Pros: "Flight was great. No problem."
Cons: "Crew was very young and silly but friendly."
Cons: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"
Cons: "TAP doesn't understand the first thing about customer service."
Pros: "New plane, great seating."
Cons: "Food should be tastier and boarding should be more efficient and on time."
Pros: "Crew very good nice fligth too"
Pros: "Good service, friendly staff and easy boarding process, good food and on time departure"
Cons: "No complaints"
Pros: "Price. Service and food offered in the plane"
Cons: "The boarding process: everyone crowds into the line without regard of the grouping."
Cons: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."
Cons: "Nothing, it was better than most other airlines"
Cons: "Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped"
Pros: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Cons: "Better flight attendants who know how to help. Never TAP again!!"
Pros: "Nothing stood out. Legroom was ok."
Cons: "Boarding was confusing and poorly managed."
Pros: "Nothing, missed the connection"
Cons: "No flight to Faro during late arrival from"
Pros: "everything was fine. nothing specifically wrong or bad."
Cons: "had the same food the third time this week. they could do more"
Cons: "Flight delay"
Pros: "Great experience overall. The food was good and great selection of movies and TV shows."
Cons: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Pros: "Food was of good quality."
Cons: "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."
Pros: "Space was actually good."
Cons: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."
Pros: "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."
Cons: "Ground personnel one crew member in particular was unfriendly uncaring and unwilling to find a responsible resolution for the problem"
Cons: "Though the weather was fine - no excuse - the flight was delayed over an hour and I lost the connecting flight to Newark."
Cons: "Could have had a vegetarian option for the sandwich."
Cons: "They charge $100 to check a bag. Never again."
Pros: "Excellent Service - pleasant flight - comfortable seats"
Cons: "Poor entertainment system"
Pros: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Cons: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."
Cons: "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"
Pros: "All flights have been on time. Seats and entertainment system are acceptable"
Cons: "Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket"
Pros: "I got to Lisbon on time."
Cons: "just another bus ride"
Pros: "Modern appointed plane with places for technology and charging points"
Cons: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"
Pros: "the food , drink and the crew"
Cons: "seats not very comfortable. plane full up"
Cons: "My flight to Miami was delayed due to weather. I missed my connection to LHR, therefore missed my TAP flight to Portugal. I called TAP (before the flight) and they would not change the flight because I went through a travel site. My $240 ticket was lost, and I had to pay over $900 for a new one. I doubt I will use an internet site again because I will unlikely get a refund and it was impossible to change the ticket. Feel awful!"
Pros: "On time, easy boarding"
Pros: "Very friendly staff and well organized."
Pros: "The food was good and there was a decent variety of things to watch."
Cons: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."
Pros: "very rude empoyees at check in"
Cons: "This airline is not notoriously delayed but has a penchant for losing luggage. Within 2 weeks they managed to lose my luggage twice and that on totally unrelated trips! Booooh."
Cons: "2 hour delay for a 30 minute flight. Really?"
Pros: "Overall flight was great and crew very polite"
Cons: "I have nothing to complain about it!"
Pros: "Movie selection was good."
Cons: "Staff was rude and food was terrible."
Pros: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Cons: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."
Cons: "The vegetarian meal was awful"
Pros: "Entertainment system worked well. Only watched one movie so not sure in selection. Nice to find entertainment included in the ticket price."
Cons: "Plane was 50 minutes late leaving Toronto, luggage took between 30 to 40 minutes to come out at Vancouver airport. Three flights were assigned to one carousel, while a nearby carousel had only one flight assigned to it and was not yet in use, presumably because the flight had not arrived and another nearby carousel was broken. Why not have at least one other flight use the unused, working carousel?"
Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."
Pros: "I enjoyed the pleasant crew and the constant water being given."
Cons: "The crew was very pleasant and helpful. However it was unexpected that no food would be provided on a 5 hour flight. If not a small meal then a snack was expected. The crew did provide water consistently which was very nice. My personal entertainment screen was very unresponsive and then the head phone jack wasn't working for sound, I had to hold it at a certain angle to hear bits of sound. Since the head phone jack was located at my thigh it was very uncomfortable and when I shifted I broke my headphones :("
Pros: "I had upgraded to economy plus for my trip from Toronto and asked for an aisle seat. The plane was full so I was asked to wait till I was called. When they called me back they gave me a free upgrade to first class. I am a gold status United passenger so that may have had something to do with it but I thoroughly enjoyed myself. The crew was wonderful, the food was excellent and the entertainment was terrific. I totally appreciated the ability to sleep over the 13 hour trip in the bed provided. I have not had such a lovely experience in many years. I thank Air Canada for their generosity and kindness to me. Sincerely, Doryth Deisley"
Cons: "Ok so snow got the flight cancelled fine that's not anyone's fault. But air Canada people are so terrible at making the while situation any better. There is absolutely no communication with each other. So when I arrived I was given a hotel room. But after waiting over half hour for my shuttle bus I called the hotel to discover that they do not do shuttle buses to the airport and they don't have rooms for air Canada passenger so I never got a room that I was apparently supposed to have. And then I was booked for an earlier flight only to learn that it was full and I need to go on a later flight. On top of that again it's not anyone fault but you do not to give me constant attitude as if I'm bothering you. How about a sorry for the inconvenience sir, how can I help you. Instead of saying a blatant no and arguing with me how about I understand your upset and I won't be able to book you on this flight but I can do this. Do you train peopled to say NO? It was a crappie situation and nobody had any sympathy for us. It could easily have been way better experience if your employees simply smiled and listened to us instead of argue and belittle me."
Pros: "The crew was nice enough. Leg room was good too"
Cons: "Showed up to hear that my flight was delayed for 5 hours. I was offered a credit with my boarding pass, but couldn't use it to buy a beer (which I think I was entitled to after learning about the delay) or anything from the convenience store. So basically my scheduled arrival time of 4pm ended up being 2am. Good thing I got to use my non-refundable hotel for a whopping 3 hours... After being told that this is apparently the normal experience for Air Canada, I don't see myself booking again anytime soon."
Cons: "We were issued boarding passes with unassigned seats for myself and my husband even though we checked in 23 hrs before flight. Instead got GTE ~ we were told by agent at baggage drop that the flight was oversold and this means we're on standby so we have to go wait by the gate because he didn't know if we would get on the plane. So we stood for 2 hrs at the front of a line with 38 other standby passengers only to be told 10 mins before boarding, when someone FINALLY showed up, that we should go sit down, they're going to call by last names and to not worry because everyone has a seat!!! Utter shambles! Couldn't someone come out and tell us this earlier??!! Rude, uncourteous, unapologetic staff. Common courtesy would see people standing in line and deal with them first! One passenger was told she should have booked earlier although she bought at the same time as us - 3 months ago! Another couple 1 week ago and another since June. So the reason given that the tickets were bought late is untrue! We asked an agent why Air Canada would oversell tickets and was told it was business! Told him this was very dishonest of Air Canada, only to get back a very rude and frankly surprising answer- "I'm sure you do dishonest things at your work too!!" Not one Air Canada employee in this whole process took the time out to treat us like paying customers, or bothered to realise we have lives to get back to. My husband works for Parliament and had to be at work the next morning and this undue stress thinking that he wouldn't get to work caused him to experience a migraine of which he is a sufferer. I have flown countless times on various air lines and have never been treated like this before. After this experience I'm seriously considering this to be the last time I ever fly with Air Canada and will definitely be sharing my experience with colleagues, friends and family. Dr Michelle Sahai Lecturer at the University of Roehampton"
Cons: "Airplane was old/outdated. Had mechanical problems, and needed to be changed. New airplane was also old/outdated."
Pros: "Seating was comfortable with good leg room for my husband who is tall.We had a needy passenger beside me and the stewardess did her utmost to accommodate and make us comfortable for which we were grateful."
Cons: "Breakfast was poor (a piece of cake ),and not enough tea/coffee offered during the flight."
Pros: "All was good"
Cons: "Them good"
Cons: "4 hour delay."
Cons: "Seat was terrible. Too tight and next passengers body too close. Avoiding them made it uncomfortable."
Pros: "Not much"
Cons: "You fly international for 8 hours an you don't have screens and have to pay for entertainment..or a glass of wine?? 60 dollars to choose your seat???..air Canada sucks. I flew to Europe with over 12 different airlines this is one of the worst for sure."
Pros: "Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time."
Cons: "My SAS flight (which was operated by Air Canada) was delayed by more than 2 hours. A friend who was a fellow passenger was charged for 1 piece of baggage. She should have gotten a break from the baggage fee because of the delayed departure. That's another thing. Why is it that some passengers (like my friends and I) didn't have to pay for our checked baggage, but some passengers (like my other friend) had to fork out a fee for her checked baggage? While we were waiting for our trash (after our meals) to be picked up by a lady crew member, she took so long chatting with a couple of passengers that we had to wait a few minutes before she can get our trash. By then I was dying to get to the bathroom and nearly had an accident as a result. In the future, I'll try to avoid flying with any SAS flight (operated by Air Canada) if I can help it."
Pros: "Just the in-flight movies"
Cons: "It was a 787 but any or all room was taken into cramming more seats. Food was the worse I've ever had on a long distance flight. Bland and despicable. This is the worse international flight as far as room or food. Requested for an exit row seat but was told it was an additional $125 charge. Really that's how Air Canada is getting business by giving customers a very poor experience. A group of four us traveled on this trip and we had the same consensus and won't be recommending Air Canada."
Pros: "Crew was great."
Cons: "Don't let kids sit by the dreamliner windows. They play with them too much and the change in lighting wakes people up. Food was ok."
Cons: "Put on Turkish air landed 12 hrs late lggage still missing"
Pros: "The purser was most hospitable, gracious, and accommodating."
Cons: "Choices for meals and entertainment were somewhat limited."
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Pros: "Direct flight"
Cons: "The seats were tired and worn out. I could literally feel the metal bar in my back. They moved the magazines up to above the tray table and took the extra inch out. If there is an accident we are all going to eat magazines. I would rather deal with TSA than Air Canada"
Pros: "Fast flight, friendly crew"
Pros: "from LA to Toronto, between the seats was roomy"
Cons: "to LA, between the seats was very narrow"
Cons: "I thought I was getting a good deal compared to other airlines but was shocked later to learn I had to pay extra to reserve a seat. When this was added it actually cost more. No entertainment for an 8 hour international flight! Really? Only one checked bag for an international flight. I’ve experienced much better on other airlines."
Pros: "Our seats were much better on this flight than our longer leg. I was much more comfortable. The entertainment was just as good as our international flight."
Pros: "Got a seat. Made it on the flight."
Cons: "My original flight (booked in January) was changed to the following day and there was no notification. So though the first leg was fine, the second flight (Toronto to London) i had to scramble in Toronto to book the flight and get a seat. (50K elite member)."
Pros: "Had a flight out of LGA to Toronto after arriving on the red eye from Cali! The staff is amongst the best in the industry and love flying them! Polished, professional and courteous! For the money we pay to fly and be spoken to as if we're second rate citizens is absured and unacceptable. However every time I fly them, I find their employees make the entire experience a pleasure to fly! Thank you to the leadership team for empowering your staff and execution."
Cons: "Food can always be better but that's across the board!"
Cons: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Pros: "Nothing stood out as being too great. I was too pissed off from the delay to really notice any good."
Cons: "We were delayed about 2.5 hours. Ridiculous."
Pros: "The flight attendants are usually nice and very helpful when we're traveling with our baby."
Cons: "We take air Canada from NYC to Toronto a few times a year, and they often cancel flights when they're not full enough, which is annoying. Also the agents at the counter are not courteous."
Pros: "It was such a nice normal flight compared to the other flights on this trip."
Cons: "Still too much carry on to deal with before take off."
Pros: "In the airport Chicago to Montreal I met a nice person he made my boarding pass to me. I love the service !!!!!! Said Thank you so much for your time to getting. Dory Clothilde"
Pros: "Again, ground crew took good care of me and saw me to the baggage pick-up. You have lovely staff."
Cons: "First flight was canceled, they did not get me on a flight till 4 pm the next day! Not to mention the two French Canadians I talked to were extremely rude. Finally the 3rd customer service women tried to get me home sooner but was unable to!! Have flown for years on air Canada without issues but this last trip was such an inconvenience I will not being flying with them agin!! They also did not cover my hotel or the taxi costs associated with me having my flight canceled, not even a discount!!!!!"
Cons: "I wouldn't say the crew service was nice. It was just ok. They kept leaning over passengers more than just a bit. They were disorganized and even though the food was for sell, the selection was very very limited. It was not like "I would like this", it was more like "well, what do you have"?. Finally, the landing was pretty rough."
Cons: "My flight was cancelled, re-scheduled 8 hours later. No notification on Air Canada was given. They mentioned that "this flight never existed" I had taken a day off of work to be there and I also had a meeting, however, my flight had been cancelled. Also, the costumer service representative mentioned that if I left th airport, they would not let me back in. They would do 2 security checks on me. After all of that! When I asked the check in lady at air Canada they mentioned that flight was not cancelled and not to look at the boards at the airport because they are incorrect! Horrible service. Horrible experience."
Pros: "The free drinks with the meal and having two seats at the window."
Cons: "Walking threw business class to my coach seat."
Pros: "The boarding was efficient and had no trouble with baggage. Upgraded to business class and had very nice crew members serve us."
Cons: "The entertainment was on an iPad, the options for food was super limited, the seating was uncomfortable and this was all after upgrading and spending more money on the flight. Very disappointing"
Pros: "The trip to Edmonton was very smooth and right on time. Everything was very good.....including the baby behind us. I will fly Air Canada again."
Cons: "I didn't like the change in gate at Edmonton to Vancouver. No one told us until boarding time. Even tho there was ample time to get there since it was the next door gate, I was in a wheelchair and if it had been any further, it could've been a disaster. We arrived right on time. I'd go Air Canada again."
Pros: "The flight was good."
Cons: "I ordered a kosher meal, but they did not have it."
Cons: "Not even one single snack for free"
Pros: "The crew- very pleasant and attentive. Also the lady that checked us in at the airport in Barcelona was super helpful and tried her best to get us 2 seats together . She even blocked the seat in the middle of us!"
Cons: "No Entertainment - no screens for such a long flight"
Pros: "entertainment choices"
Cons: "boarding process crew not helpful in baggage storage"
Pros: "It was a short flight with poor weather conditions, the pilot was very good at keeping the passengers updated."
Cons: "The temperature on the plane was incredibly hot. I believe that the crew did everything that they could do to remedy this, including passing water. However, it was incredibly uncomfortable and some of the passengers were quite angry."
Pros: "The check in was fast and easy, even was able to get a better seat. The cabin and seat were comfortable, the crew very nice. There wasn't any food which is never offered on thse shortish flights. Flight was on time and smooth."
Cons: "Nothing to do with the flight. Just the passport control took a long time in Toronto, which is not the airlines problem."
Cons: "It was cancelled."
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Cons: "Cancelled flight and didn't even tell me a reason. They couldn't even make reservation for hotel. Hotel sent me back to airport because i didn't have voucher which AIr Canada guys said they can't make one? Everything didn't make sense. And they told me not to come again. They took like... whole day to book another flight. And i had hard time understanding what they were saying."
Pros: "I liked that it all went very smooth."
Cons: "i would want the meal to include fruit and salad, something fresh."
Airlines flying to Albufeira have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Albufeira
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