Daily cleaning, installation of cabin HEPA filters on flights to Bermuda
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|September||Best time to beat the crowds (5% less expensive on average)|
|December||Most popular time to fly (9% more expensive on average)|
Average price round-trip
|C$ 652||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 316||or less|
Good deal one-way
|C$ 142||or less|
An average direct flight from Canada to Bermuda takes 21h 15m, covering a distance of 2852 km. The most popular route is Toronto - Hamilton with an average flight time of 2h 43m.
The cheapest ticket to Bermuda from Canada found in the last 72 hours was C$ 137 one-way, and C$ 600 round-trip. The most popular route is Toronto Pearson Intl to Hamilton L.F Wade Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 600.
Based on KAYAK flight searches, the most popular destination is Hamilton (100% of total searches to Bermuda).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "Proper communication"
Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"
Cons: "You guys didn't allow me to get in this plane and i missed my flight."
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Cons: "No food on board and we were hungry"
Pros: "Friendly crew."
Cons: "Slow boarding."
Cons: "No charging outlet."
Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"
Pros: "Everything was great. Has nothing to do with the airline, just rough weather."
Cons: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"
Pros: "The crew"
Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Pros: "got there on time, no delays. very smooth"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Cons: "A three hour delay on the first flight and a hour delay on the second..."
Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"
Pros: "The movie selection was good"
Cons: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."
Cons: "Customs massively backed up. Somewhat disorganized"
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "Boarding was fast and well planned. The pilot was talking to the passengers politely, was updating about the flight every time when it was turbulence. The crew is very smiling, sweet and nice. The snacks are good and fresh. Very clean airplane with a good fresh odor. Good job! You are fantastic!"
Pros: "On Time. Nothing else to say,"
Pros: "There was nothing I liked about this flight."
Cons: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."
Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Pros: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Cons: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"
Pros: "The crew tried their best. The seats were average. The food ok."
Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Pros: "Delta flew their way back into my heart this time around"
Cons: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."
Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Cons: "Temperature was too cold"
Pros: "The food"
Cons: "No entertainment"
Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"
Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Pros: "The flight being on time, friendly staff, clean aircraft.i"
Cons: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Cons: "The boarding process was chaotic, half the time the staff did not use the PA system. They were not clear on who needed to do a passport check. Started to read names off then just gave up and said "a lot of you""
Pros: "Crew smiling at the end of the flight."
Cons: "Cheap coffee (although it says Starbucks, I have tried better)."
Cons: "Please review the message I sent concerns Atlanta hartsfield."
Pros: "Plane was new and good"
Cons: "Flight was 4 hours delayed"
Pros: "Very old aircraft. Looked extremely run down and many things were broken."
Pros: "good food"
Cons: "the entertainment system is outdated"
Cons: "Understand sometimes out of airlines control but reduce delays"
Pros: "The crew were amazing and attentive"
Cons: "nothing that i can think of"
Pros: "The crew."
Cons: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."
Pros: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."
Cons: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."
Pros: "Warm welcome, on time and comfortable"
Pros: "On time"
Cons: "Cleanliness Pockets in seat all in disarray with crumpled dirty pamphlets and magazines. Felt unsanitary"
Cons: "Feeling like one of many cattle funnelled through an already over-capacity system."
Pros: "The ice cream bar served as a snack."
Cons: "The flight left late. It was one of the most turbulent flights I’ve ever taken-multiple people threw up, including my son 5 times. The in flight entertainment didn’t work and service wasn’t great."
Pros: "The crew was friendly and the food was good."
Cons: "Being on a plane for 9 hours in those small seats with no leg room is not pleasant, but I don't guess that will ever change. Also, no music to listen to other than United Kingdom bands I never heard of...I tried some... not my thing. Would like to have had some classic rock options, British or otherwise."
Pros: "Nice aircraft! Very modern."
Pros: "Easy flight schedules"
Cons: "Legroom in first class is a joke."
Cons: "The crew could be quite curt at times"
Pros: "Everything on time, good communication, and great flight attendants"
Pros: "Ice cream"
Cons: "Seat too cramped"
Pros: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Cons: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."
Pros: "British airways allows a roller carryon and a personal carryon, even for this cheap flight."
Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Pros: "The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!"
Pros: "Customer service."
Cons: "Entertainment need more movies"
Pros: "All good"
Cons: "Everything well. No issues"
Pros: "All that’s good"
Pros: "The crew were friendly, professional and extremely pleasant."
Cons: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."
Cons: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Pros: "Good flight no complaints"
Pros: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Cons: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Pros: "Not much to say about this. Really the experience was not so good and I think the only good thing to say is that their planes still work."
Cons: "First they they over sold the flight and as we had our previous flight delayed they didn't allow us to cross the gates as they said we couldn't make it on time rather than telling us the truth. The staff didn't do anything to help us to catch the flight and insisted in putting us on the next flight. Thankfully I noticed that the flight was delayed and I crossed the gates despite that the staff didn't want us to do it. Once in the plane, the flight entertainment was poor, didn't work and staff said it was too busy to help us out in putting our stuff on the overhead compartment or even giving us the beer we wanted despite having our choice In front of us."
Pros: "Fast boarding, comfortable plane"
Cons: "Have to pay for everything including coffee, tea or water. No entertainment at all"
Cons: "There was a new born next to me and actually it was difficult to sleep."
Cons: "Flight canceled want able to rebook"
Pros: "Good entertainment. More comfortable. The ride was smooth."
Cons: "Service. Having to ask for my food being skipped and also having food choices."
Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"
Cons: "Terrible, horrible, humiliating, scammy experience at check-in. Will not be flying British Airways again."
Pros: "Great, very comfortable, easy transatlantic flight"
Cons: "delayed and they charged for soft drinks"
Cons: "I am 6'3" and I cannot find sufficient leg room. The answer is paying additional for seats with extra leg room, is no answer at all. The answer is quit jamming more seats in to a ever shrinking cabin."
Pros: "Overall flight better London to Beirut l"
Cons: "Long wait over"
Cons: "Delays both for takeoff & landing resulting in my missing connection. Appallingly slow service - I was sitting in the rear and we were over southwest London in a holding pattern before we got any service- 2 and a half hours into the flight. BA needs to place more attendants or give the crew some instruction in efficiency...."
Cons: "We sat on the plane for over an hour and waited for luggage for 30 minutes!!!"
Pros: "New plane, very comfortable seating. The headphones in biz class were awesome, forgot I was on the plane. Overall best American Airlines flight and I do fly them a lot. Also liked the dual screens option."
Cons: "The seat control in the touch pad - not conveniently placed"
Pros: "It was quick."
Cons: "The EMB140/145 is just a bit too confining for me... I don't normally suffer claustrophobia on flights, but I seriously almost stepped off the plane immediately after stepping on, given the low ceiling, and confining nature of the plane. If it had been a full flight, I'm not sure I would have made it without a full blown panic attack of claustrophobia."
Cons: "Flight booked last minute and once payment taken showed a one hour delay. Became a 1.5hr delay and missed the birth of my child because of it. Devastated."
Pros: "Great service and experience."
Cons: "The boarding was a little long."
Pros: "Great crew"
Pros: "British Airways was simply too good. It was a fantastic experience."
Pros: "Pleasant and helpful crew;"
Pros: "Good crew and service"
Cons: "Tough landing at DC but it was the wind"
Pros: "Everything was on time considering the heavy Holidays travels."
Pros: "The 1st class crew were amazing!"
Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."
Pros: "Seat extraordinarily comfortable"
Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"
Pros: "Polite crew"
Cons: "Nothing. Easy going flight"
Cons: "Food quality"
Cons: "Difficult time connecting to wifi."
Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."
Pros: "Kindness of the staff at the airport."
Cons: "Being accommodated when your flight gets delayed over 14hrs. Not living in the area and all decent hotels booked up, me and my mother were forced to try to sleep on the floor at JFK, among a mother and two young children. That was a bad experience."
Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."
Pros: "On time,"
Cons: "WiFi didn't work."
Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."
Pros: "Fast boarding, flight relatively smooth, got to my destination pretty quickly as well."
Cons: "Typical tight seating, aircraft showing age."
Pros: "The seats were very comfortable, The staff were nice, the food was ok."
Cons: "The food could have been better but was ok."
Cons: "The wifi signup process not seemless with Android."
Pros: "The seat was comfortable and the flight attendant was very helpful with all the questions I had, thanks for the wonderful first time flying."
Cons: "Nothing give a 10/10"
Pros: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Cons: "They should offer headphones"
Cons: "Make seat available for two of us together not every one in a deferent row"
Pros: "Even thou flight was delayed we arrive at a decent time."
Cons: "The drink service came a little late in the flight... but that is a suggestion more than a complaint."
Pros: "Crew on and off plans were helpful and nice."
Cons: "Delayed for hours for a short one hour flight with multiple gate switches."
Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."
Pros: "Flight crew was nice"
Cons: "the small jets are so uncomfortable."
Cons: "KTerrible coffee. Tasted stale"
Cons: "Un necessary delays from start to baggage pickup"
Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."
Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."
Cons: "Bag was delayed and damaged"
Pros: "Nice crew"
Cons: "Old equipment"
Pros: "Crew was great!"
Cons: "Was really poor choice of food."
Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"
Pros: "Boarding was a breeze"
Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"
Pros: "We missed this flight."
Cons: "Background info: we flew from Dublin to Toronto (Aer Lingus) and we were supposed to fly Toronto to Los Angeles on American Airlines; however, we had a British Airways flight number for both of these flights. We missed our connecting flight in Toronto with American Airlines (we had a 2 hour layover) despite landing on-time (de-boarded a few minutes late). I suggest avoiding the Toronto airport ALWAYS as every passenger must pick up his/her luggage even if you have a connecting flight, and then re-check the baggage with the next flight. Apparently the baggage handlers were on strike and some of the customs agents as well which added to the delays. Well, after going through Canadian customs and picking up our luggage (which took quite awhile) we arrived at the American Airlines ticketing kiosk about 45 minutes before our flight. The computer told us we were too late for this flight and to see a representative. We proceeded to wait in line for an American Airlines representative only to be told this was Aer Lingus' fault (we had just flown with them); even though we had a BA flight number.. After searching for an Aer Lingus representative we were finally told they were probably all on the Aer Lingus flight that was currently about to leave. An Aer Lingus representative was paged to the ticketing counter (took well over 30 minutes for anyone to show up) and what proceeded was an argument (for well over an hour) between British Airways and Aer Lingus representatives about whose responsibility it was to re-book us. After an hour at least of poor customer service, we were finally rebooked by British Airways on the last flight to LAX (on Air Canada). Moral of the story: avoid Toronto and fly direct."
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Cons: "The seats are hard although spacious for a 3 set row."
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"
Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"
Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."
Pros: "Crew was apologetic."
Cons: "PHL ground stop no known reason. Good weather. Even pilot was at a loss. 4 hours total delay, 3 of which spent in tarmac."
Cons: "The fact the flight was delayed for 5 hours due to weather."
Pros: "The crew was nice"
Cons: "I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights"
Pros: "The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!"
Cons: "When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years."
Pros: "The crew was outstanding - pleasant and efficient."
Cons: "Entertainment: movie selection very limited."
Pros: "My mother's attendants and the flight crew were very friendly and courteous to her."
Cons: "No information or communication about bringing your own food or snacks on board. No food, snacks,entertainment or immigration forms were available. There was some food for purchase but if you didn't have a credit or debit card then you couldn't buy it. My mother was in a wheelchair waiting to board in Toronto and would have bought food to either eat there or carry on the plane but another passenger was severely reprimanded for getting out of her wheelchair and going to the bathroom, so my mother was intimidated to stay seated and not go to the bathroom nor ask any questions as to if she could go and buy some food or snack to eat while she was waiting. Only juices were served. She was flying since 11 am and arrived at 9:30 pm without any food. The website as well as all emails should inform about luggage weight as well as food and entertainment. On a layover the attendants should be more cooperative with disabled passengers and allow them to use the bathroom as well as to go and buy food."
Pros: "I enjoyed the crew, the food and the entertainment. The crew did give us peanuts for our extra 5 hours on the plane."
Cons: "We were 3 hours late for departure and took 2 extra hours in the air because of re-routing. The seats were abnormally stiff and went back so little that it was extremely hard to fall asleep during the 18 hours we were on board. The crew was unwillng to let us bring our instruments on board and thus, they cracked from the air pressure during the flight."
Cons: "Personal movies had horrid sound"
Pros: "Standard flight - everything was as expected."
Pros: "Wonderful service while on board"
Cons: "Very little space to move for such a long flight."
Pros: "We boarded very quickly! The staff were extremely friendly and made our thirteen hour ride pleasurable. The inflight entertainment had a great deal of new shows and movies. The seats had a decent size and good enough leg room. The flight was smooth, and we took off at a good time. The food was fairly good as well!"
Pros: "GOOD LEG ROOM"
Cons: "THE FOOD STILL SUCKED."
Pros: "the flight was on time, without any delay, easy boarding"
Cons: "Food was very mediocre, also the variety of movies needs to be improved asap."
Pros: "The sits were comfortable. More space between sits."
Pros: "I enjoyed the pleasant crew and the constant water being given."
Cons: "The crew was very pleasant and helpful. However it was unexpected that no food would be provided on a 5 hour flight. If not a small meal then a snack was expected. The crew did provide water consistently which was very nice. My personal entertainment screen was very unresponsive and then the head phone jack wasn't working for sound, I had to hold it at a certain angle to hear bits of sound. Since the head phone jack was located at my thigh it was very uncomfortable and when I shifted I broke my headphones :("
Pros: "Captain gave us regular updates"
Cons: "LGA closed for wind. We sat on taxi road for 2 hours. Crew could have served more than water while we waited. No AirCanada's fault but crew should have a plan to serve the snacks/ food if we are sitting for two hours and the total flight time is 1.5 hours."
Cons: "In flight movie wouldn't even go full screen!!! Had to squint"
Pros: "Free snacks , on board entertainment, friendly warm crew."
Pros: "I enjoy flying and being in the air at high altitude in any air line. Away from everyone else and with a new family who are flying with me."
Cons: "The charge per bag is ridiculous. It should be included as part of fare paid. Understood another bag charge as a separate fee."
Pros: "Tv in all seats, individual air controls, the crew was nice and I offered up my bag to go on the checked bags when asked and it was the first one out on the bagged claim"
Cons: "I'm 5'8 and my legs hardly fit when sitting straight in the seat"
Cons: "There was no access to movies."
Cons: "No entertainment"
Pros: "They oversold the flight and were unable to provide the services that were paid for months in advance. They didn't care just go wait in a line and then another. Then overestimate Canadian dollars and with exchange rate that was much less and they said they do this everyday."
Cons: "I paid in advance at a Fair for services they never intended to provide then they over less because of the exchange rate but mention the stress created at the end of a vacation."
Cons: "Overall good"
Cons: "The flight was late"
Pros: "Staff was friendly and accomodating"
Cons: "Return flight was delayed a couple hours, customs was "full" at Pearson causing more delays"
Cons: "No complimentary small snack at all, must pay for everything"
Cons: "This was the worse travel experience I have ever had. The crew was rude and gave wrong information that caused me to almost miss my flight. My ticket in the end ending costing me over $600 for all the additional charges. It was ridiculous. Among other things. I will never fly with them again."
Pros: "There is not one thing that was good about this flight. Bad plane, bad service, bad food. That sums it up. Will talk to as many travelers as I can to tell them to avoid this nightmare."
Cons: "No entertainment on board. No complimentary drinks. A piece of cold banana bread literally thrown on the tray for breakfast. Called the airline when reservation was made and told it would have entertainment and complimentary drinks. The switch to Rouge was a bait and switch. Rouge is from the 1970s. Long flights to sit and stare at the back of seat. Crowded seat at that. NEVER WILL FLY AIR CANADA AGAIN"
Cons: "I would like a flight map to follow the flight and have more information"
Pros: "simple and easy flight staff on flight were very friendly and helpful"
Cons: "selection of movies was small. and the controls are on the armrest in a bad spot."
Pros: "Crew was very helpful and polite, ensuring that the leg of our rerouted flight from Toronto to Frankfurt was comfortable."
Cons: "Not being able to complete my original itinerary as planned (see above)."
Cons: "gate was changed without an announcement flight was twice delayed"
Pros: "There were 2 pilots- the female one was polite and informative. We took off on time and even landed a little earlier than planned."
Cons: "Very noisy flight on a small plane. The flight from Hartford to Toronto was cold and others noticed it as well. The windows are all blurry. The sound of the engine blocks out the safety announcements!! It's a joke that they even have them. There is no beverage served. And for all this wonderful service you pay an outrageous fee!!!! I felt like I was in the back of a donkey wagon..."
Pros: "as above"
Pros: "I was concerned for seat comfort; my long legs fit fine and reclined sleep was comfortable. I was concerned about getting hungry; two meals kept my stomach quiet. I was concerned about sufficient distraction on such a long flight; the audio and video options are better than I've ever seen on the 767. Having just flown an Air Canada Rogue flight which was terribly cramped, uncomfortable and food-free with no form of entertainment I was worried. It turned out to be far better than expected."
Cons: "Perhaps I was fortunate but the experience was very good, no complaints."
Pros: "was forced to spend the night in Toronto because Air Canada didn't seem to know that there would be a huge crowd at the airport that evening. I was told as I exited my flight that I would not make the connecting flight and I had to spend the night in Toronto. I will never fly Air Canada again"
Pros: "The crew members in both the flights were amazing. they seemed like they enjoyed their job. Its not very common at Air Canada."
Cons: "The flight from Chicago to Toronto was delayed by half hour. But the boarding gate agents did not even mention the delay."
Pros: "There was nothing to like because I did not fly on Air Canada to Barcelona."
Cons: "For an unexplained reason, our first flight was delayed 45 plus minutes in Phoenix while cargo was moved from the forward cargo bay to the aft cargo bay. This caused us to miss our connection in Toronto. Air Canada then proceeded to rebook us on a flight leaving 2 days later. After an extended period of time, they finally rescheduled us for a flight to a different city in Europe and we had to catch another flight from there our final destination, Barcelona. The total additional travel time was extended by approximately 8 hours, causing us to lose the better part of our first day."
Cons: "My chair didn't lean back and the entertainment monitor did not work for about 2 hours."
Cons: "Lost my luggage no food only 1 juice' lost my luggage Robbed me (tsa toronto) of some gifts they thought dangerous"
Pros: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings!"
Cons: "Flight delayed 2hrs without proper notification."
Pros: "flight was mostly empty so I can go sit somewhere else"
Cons: "I am only 6 feet tall, and my legs do not fit in those seats there is not physically enough room between the back of the seat and the back of the next seat for my legs to fit there"
Pros: "The flight attendant was personable and made the flight enjoyable."
Cons: "I couldn't get through security without my bag but they didn't have a way to let me know it was lost so I almost missed my flight waiting on a bag that wasn't coming. There should have been an announcement to come to the Air Canada desk. There wasn't. When I got to Charlotte, there was No One at the Air Canada desk to report my lost bag. Thank goodness those from United were able to provide me with a phone number to call. The phone attendant was not a native English speaker and made it incredibly difficult to file a claim. I'm still waiting for my bag."
Pros: "Extra leg room but paid for it."
Cons: "Very turbulent. Entertainment system was okay on iPad but selections were poor, lots of old stuff. Really dislike Rouge."
Pros: "I liked the Air Canada flight crew. They were all helpful and friendly. The flight was late leaving Toronto due to Florida weather issues and the crew did a good job keeping us informed and as comfortable as possible during the wait."
Cons: "Very little room in the seats. I am a man 5' 9" tall so I am average height. I barely had leg room and even less so when the person in front of me reclined his seat. Made the 3 hour trip feel a little uncomfortable. I miss the "back of the seat" entertainment system although the option through Air Canada's app worked fine,"
Cons: "Air Canada cancelled my boarding pass even though I made it to the gate before boarding started and refused to put me back on the flight. Then they lost my bags. The Toronto airport is a mess - avoid it if at all possible."
Pros: "Despite the original delay with the flight boarding staff was efficient at getting us on the plane as quickly as possible."
Cons: "The second part, from Toronto to Houston was the pitts. First of all they called me to the gate way before the boarding time and so I was a bit worried but when i got there there was nothing, they just confirmed I arrived from Montreal. This was strange and so I got a bit stressed as to why they had a called me and made me rush in the first place. Anyway, minor compared to the rest of the experience. The flight boarding was late, then an unscheduled stop in memphis for extra gas, then a tech problem that needed maintenance kept on on the ground. We finally made it to our destination 2 hours late. Most fellow passengers missed connecting flights and because we got out of the airport after midnight needed to get a cab to our accommodations. While I appreciate the attention to safety (and the curteous crew who obviously felt bad and were taking a lot of shit) we what was supposed to be a 3 hour flight ended up being 5 and there were no meals for sale,very limited snacks. We got one complimentary ,half can of juice and a bag of tiny bag spicy trail mix (labelled ranch) that i could not eat. After the delays we got an extra glass of complimentary cranberry juice. Which was amazing, but really did not cut it (from 5:15- midnight). By the end I was uncomfortable and starving! This was a radically disappointing experience in compared to the Ari Canada portion of the trip."
Cons: "Stewredess who did it did not apologise Had smelly shirt and wet jesns for 3 hours"
Cons: "Flight late, missed connection, lost luggage."
Pros: "Crew in flight was nice and professional Sit in 1st class was comfortable"
Cons: "For this flight everything was good"
Cons: "Late crew caused delays"
Pros: "Timeliness, professional staff and crew"
Cons: "Less cramped airplane: there is nothing wrong with the plane itself but every time I have travelled this route the plane has been completely full (this time it was even oversold) so a bigger plane would help"
Pros: "The flight was easy and quick. These small planes are actually pretty comfortable."
Cons: "Waiting for a gate in Chicago is never fun. Most people on the plane seemed to have tight connections, and I'm guessing most of us missed them. I only made mine because the next flight was delayed."
Pros: "It really miss timed, not like was expected!! Bad taming for take off was really as I expected , thankx good I was there to early!!!"
Cons: "To actually be on it would’ve been awesome"
Cons: "Rough landing in Washington, smell of kerosene in Sao Paulo flight, otherwise good."
Pros: "The connection time Mach very well。"
Cons: "I learned that 3 flight together long hours have no food been sever and we have time to get food from airport. Next time I will do better☺。"
Cons: "All of my fligts has been delayed and resceduled, so instead of 18 hours to go to hawaii, it took me 36h"
Pros: "Good communication from crew concerning updates and ETAs."
Cons: "Service was a bit brusque at times, but never unkind."
Cons: "I made a reservation for my whole family and selected seats four month ahead (we reserved 1A, 1B, 1C, and 1D). One day before the departure, United informed me that one of my kid had to be moved to 11B a part from the rest of family due to a flight swap. When we started boarding, I noted someone else was sitting on my seat (1D) with his own boarding pass with 1D written. United crew politely asked if the gentlemen was willing to move to 6B, which his original seating in the system but he refused to do so. We' also personally explained to him that if he can yield the seat so that our family could sit together due to my wife's medical condition but he would not cooperate. I noted Those gentlemen on 1D and 1C are either buddies or coworkers. The crews were looking at each other without offering a solution. I ended up telling the crew that I could sit on 6B so that the plane can leave. The departure time was 20 min late u related my seating issue and de-icing took another 40 min. I am a Global Service member and I am very unhappy about the way the whole situation was created and handled by United."
Cons: "This was our second trip with United in the month of December and once again we were delayed. This time time not quite as bad as the first time ."
Cons: "Flight was scheduled to leave at noon. We were delayed for 2.5 hours due to incoming flights, which were delayed. Finally they told us to board at 4 pm. Once everyone was on board, they told us we "lost" our pilot and we had to get off the plane. Thirty minutes later, they "found" a new pilot and boarded us on the plane. We then sat on the plane for 4 hours because there was a system issue and the pilots didn't have our flight plan. At 8 pm, the pilot got off the plane, and new pilots came aboard. Finally, the plane left at 9:30 pm. We never received food vouchers, water, snacks during the delay. The pilot insisted the last delay was due to a system issue, the crew told us it was because of weather. In the end, I think they were all lying to us and they had no intention of leaving on time and just made excuses. We lost a whole day in Bermuda because of their lies. I will never fly United again."
Cons: "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."
Cons: "Far away Gate"
Pros: "The flight crew was courteous and efficient."
Cons: "The boarding time lasted an hour as the front desk staff at the gate insisted that I needed a visa travel document for my connection in China (multiple leg journey). What they failed to realize is that nobody needs a visa for China if they’re connecting in transit. It took a phone call and 3 staff members to sort things out. Not something that I want to deal with at 5:00 am. Moreover, due to the de icing, the flight was late and i just made it to my connecting flight in Newark. It was quite a hair-raising experience overall."
Pros: "It was a great flight too!!!"
Cons: "Smoke on the plane crazy delay"
Pros: "I got a whole can of ginger ale"
Cons: "Not much room, seats uncomfortable"
Pros: "On time"
Pros: "The boarding process was orderly and efficient. The crew were pleasant and courteous."
Cons: "The entertainment touch screens on seat backs are difficult and frustrating to use, the mouse is difficult to control."
Pros: "Everything went really smoothly!"
Pros: "Seats were very roomy and pilot did a great job!. Boarding went great!"
Cons: "We were stuck on tarmac but this was weather related. No gluten free snacks. Some crew was nice others less so."
Cons: "It was a long delay, which meant I missed my connection at O'Hare even though I had a 3 hour window."
Pros: "Crew was nice"
Cons: "Flight was 4 hours late. The seat was so small, I could not open the tablet (folding tablet in armrest). I am 6" tall and medium built. That tablet can only fit a kid"
Pros: "I liked that the air time was short and smooth (bos to sf)."
Cons: "We waited in security line for an hour. The plane was delayed for an hour for cleaning purposes. There was a plane at our gate when we landed. Ill avoid United for future flight purchases."
Pros: "It was great professional and pleasant"
Cons: "The staff"
Cons: "Delayed delayed delayed"
Pros: "The pilot knew how to fly that plane."
Pros: "Excellent service. I love Kayak is the best!"
Pros: "Everything went by smoothly, no problems"
Cons: "I was put on an Air Canada flight and sat on the tarmac for almost THREE hours in MTL. Finally took off and am stuck in Toronto overnight. Air Canada was very unhelpful. I have to sleep in the airport. No food vouchers. Sucks."
Pros: "Boarding was quick, staff was friendly and helpful."
Cons: "No in flight entertainment..."
Cons: "We where delayed for two hours or so, if you asked upon arrving during what should have been boarding you got a curt remark no information. There way no anouncement about a delay just one that the crew arrived, nothing about why we where delayed or estimation of time when we would board. Other delayed fights where getting information over the loud speaker. The attendants left the area came back when we could board and hurded us on the plane. Not a friendly face or smile. Everyone was tired, a little civility would have gone a long way"
Cons: "Luggage over bins should limit one bag per costumer ., passenger broading in group 4-5., space for one bag over their seat. ., and not be penalty because if broading group ,"
Cons: "The fly was delated one hour"
Pros: "friendly flight crew. good informations nice plain"
Cons: "- entertanment only with pay??? this is a step backwords...."
Cons: "Flight was delay for preparation , it is nice to give notice, but when I fold down the table, there are dirty stuff all over it. I ask for extra napkin to clean the table , it actually needs a scrub , I got extra napkin to lay on it. The flight attendants hand me extra snack, and say nothing else. I would feel much better if she said, "I am sorry, they have missed the cleaning, " and "Thank you for clean it" or "bump me into better seat""
Pros: "Flight attendants tried.. United booked a hotel room for the night."
Cons: "Poor communication on gate change. Delay on flight boarding, and there were issues with engine. Stuck on the tarmac with no AC, they had us off-boarded since everyone was sweating. Reboarded after, no AC still until takeoff. Delayed more than two hours- this was last flight, and caused me to miss connection flight. Was supposed to arrive in final destination at 11pm that night- ended up getting there at 9:40AM next day."
Pros: "Bad good, good service but 5 hours delay"
Cons: "The airplane food and the delay in Chicago"
Cons: "Air conditioning was poor"
Cons: "Only 2 bathrooms for the entire economy section. Lots of people standing in the aisle waiting the entire flight. Definitely not adequate for such a long flight. Arrived late(which was fine on making my connection) but my bag did not make the connecting flight, while my traveling my companions did."
Pros: "The flight landed safely and was only a few minutes late after delayed departure of 25 minutes."
Cons: "A problem passenger ruined the flight for me and several others. He continually left his seat when the seat belt sign was on. I figured he was back smoking or vaping in the lavatory as he came back smelling strongly of after shave, bit seeing him weave around he must've been drinking. Then he stood in the aisle and poured more after shave down his shirt and outside his shirt. The smell was so strong it gave me a headache and make me sick to my stomach. Then he left his seat and sat behind us somewhere with a woman. A flight attendant told another man to come up and sit where he had been sitting. After the man went to sleep this guy came up and kicked him out of his seat. Then he asked the guy by the windows to switch seats with him which the guy did Kama then he proceeded to make him move several times as he had to get out and get out of his seat looking for something. I'm not sure how these things are handled normally but this guy really ruined for me. Aren't there consequences for ignoring all the rules? I probably won't fly United again."
Pros: "Can't really remember if I liked anything."
Cons: "Unfriendly crew. Flight delayed by more then 2 hours. We were moved from gate to gate 2-3 times. Totally disorganized."
Cons: "The flight was cancelled after a 3 hour delay. The next flight out was from a different airport, 14 hours later and with another connection. I would not have arrived home for another 28 hours. I decided to rent a car and drive the 4.5 hours home instead. Processing the refund has been nearly impossible."
Cons: "Delay caused us to miss last flight of day. We have been sleeping on floor of airport for 9 hours. Same thing happened in the beginning of the trip from dallas to chicago. Oh, it was our honeymoon!"
Pros: "Never on Air Canada again. Food was miserable. They literally told me that they ran out of food (on the flight from Montreal to Casablanca). No kidding. They told us that the flight was full and no more food was available! When we asked for water, they did not bring water. I am not sure if they were out of water because the flight was full! That would be something! Bathrooms were not usable. Utterly dirty. My six-year old daughter refused to use the bathrooms. Water was flowing and the smell was horrible. They should clean that. I can go on but what is the point???"
Cons: "The list would be too long. So, what did I like is a better question in this case. Honestly, I am not even sure if I liked anything. I mean some people were nice, but why? Do I expect people to be rude? I mean, I need to like something extraordinary, something that others don't do. I can't remember anything remarkable. Just nothing."
Cons: "There was one flight attendant who was quite rude to us. The seats are very close together."
Pros: "Nothing about it"
Cons: "Everytime I fly United there is ALWAYS a delay. I will never choose to fly United again. I had two flight which were both delayed, very upset about it."
Airlines flying to Bermuda have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Bermuda
Masks required on board, masks provided on flights to Bermuda
Social distancing seating
Middle seats unavailable to book on flights to Bermuda
Testing for antibodies, testing for symptoms for flights to Bermuda
Waiving of change fees. Search flexible flights to Bermuda