Cons: "I did not take the flight. The airline changed the scheduled flight. I reached out to JustFly who booked the flight and they said they would rebook a new flight for me but I have yet to receive any notice that my flight was changed."
Pros: "The crew is okay but they seem to be always in a hurry that they do not notice us when we ask for somerhing like water or anything to drink."
Cons: "We noticed that we felt hungry, the meal served was not enough. The snack was not served and we had to ask for something to fill our tummy."
Pros: "The crew was very nice and helpful."
Cons: "This is not related to the flight itself, but EVA could do a better job of communicating useful information on its website. Because of covid 19, Taiwan recently banned foreigners from entering Taiwan. I was concerned that this might affect my travel plans since I needed to change planes in Taipei. A clarification of this policy on EVA's website would have been VERY helpful, especially since their phone lines were completely overwhelmed."
Pros: "The crew was friendly and professional, the food was pretty good for airplane food, and the movie selection was very good."
Pros: "I loved all the free food, even on short-haul flights!"
Cons: "N/A"
Cons: "One of my luggage was damaged when I was from LA to Taipei."
Pros: "Service and food was good. Freindly staff."
Cons: "Nothing. I flew business class and it was very good. Can’t speak about premium economy and economy."
Cons: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Pros: "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
Cons: "For such a long flight, the seats were too small and not enough leg room."
Pros: "I was happy to be back on EVA after a bad experience on Thai Air."
Cons: "That I was not compensated in any way for my previous flight BR68 from Bangkok to Taiwan that was cancelled. I was put into another airline barely in time that had poor food, no entertainment & smaller seats. Waiting for EVA to respond with some sort of compensation so I don't have to switch airlines. ANA is looking really good right now."
Cons: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Pros: "Crew was friendly , Seats were fine ."
Cons: "They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options"
Pros: "The crew was amazing and the food was great too!"
Pros: "The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight."
Cons: "It wasn’t the airline fault that we were delayed nothing else could have been done"
Pros: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
Cons: "More food, drinks & snacks. Especially on such long flights."
Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."
Pros: "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
Cons: "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."
Pros: "Awesome everything from the food to there people was first-rate."
Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Pros: "Nothing"
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"
I liked getting on the plane first that's it actually. They did a offer to upgrade and it so was not worth it
Flight booked from Montreal via Toronto to Huatulco. Toronto to Huatulco flight was cancelled, lost one day of vacation in Toronto waiting for next flight. Flight from Huatulco to Toronto delayed, missed connection to Montreal. Westjet counter closed. No hotel, no connection flight for 4 days to Montreal to finish the journey. I shall go to Small Claims Court to get compensation for all these troubles. Westjet never again.
Cons: "My seat was very uncomfortable- no idea why. Couldn't get comfortable the whole 4 hours!"
Cons: "Getting from one flight to the other was a major hassle. How many times do they have to check your boarding pass?"
Pros: "The pilot got us to Toronto."
Cons: "Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!)."
Pros: "Good food choices well prepared(even roll& breakfast croissant were excellent) An outstanding premium economy experience n stark contrast to Air France and other NA Carriers. Good wine list great service. Nice service touches like linen for table tops"
Cons: "Amenities on Asian carriers are more"
Pros: "Dry accommodating staff all around. Thank you"
Cons: "More space between people. Not much you can do I understand that. So overall great"
Pros: "Early arrival"
Cons: "Cabin cleanliness. There were flies nesting in the window of the row in front of me."
Pros: "Boarding smooth and quick, up up and away, watched TV for the whole trip, smooth landing and 15 minutes ahead of the time."
Pros: "Crew were friendly, efficient and helpful."
Cons: "Entertainment options were limited to what was being broadcast on regular cable channels. No movies or on demand content were available. Assigned seats were different than what was reserved during booking."
Entertainment was not working. No free snacks. Seats weren’t comfortable
Overall a good flight. Good food and super nice staff.
Flight was delayed over an hour. Most likely not the airline’s fault. But it made catching the next flight rushed.
Cancelled my nice flight at 1130am and put me on an overnight flight at 1030pm. Had to take a whole extra day off work. Stop cancelling good flights dinguses!
There is a charge for selecting regular seats. No discount for change fees for bereavement
it was fine. i was just in a middle seat so comfort wasn't great of course
My flight was cancelled due to weather and the airline only refunded half the amount. I am sooooo confused and unhappy.
Cons: "They should make the rouge player app so that you can see the entertainment options before you are trapped on a plane with no access to WiFi. The offering is pretty sparse, and had I known beforehand I would have brought other content"
Pros: "I liked the food"
Cons: "Crew could have been more available. Once we took off, rarely to be seen."
Pros: "Both going and returning flights left and arrived on time. The crew were good. Boarding and unloading went fast and efficiently and bags arrived fairly quickly and not damaged."
Cons: "The rouge entertainment system didn’t work. It seems like it’s old technology that was used when only some passengers used it. Now every seat has a device trying to log in. System just can’t support the high volumn of use. It worked on the return flight but most passengers were sleeping."
Pros: "Punctuation, friendliness, cleanliness and the advantage of having a plug to charge my phone"
Cons: "More snacks"
Pros: "Seat good, boarding good"
Cons: "It was terribly cold, was not even offered snacks, the one steward was chomping on his gum very unprofessional on checking in"
Cons: "Food was horrible. I actually heard one passenger say jaill food was better Few members of crew were excellent as for others were completely opposite"
Pros: "Very well-run flight. Crew was on top of everything. Very cheery."
Pros: "Safe landing, that’s all that matters."
Cons: "The entrances by groups. I get it, I just don’t care for it."
Pros: "Plenty of snack and drink service"
Cons: "Rude service / inflight entertainment is terrible and also WiFi wasn’t working for half the flight / overhead bin space was lacking and only fit one bag per row. I can’t emphasize how terrible the service was on the flight there and back. they simply do not care."
Pros: "Flight crew. Entertainment."
Cons: "2 hours late. No room for 22 inch carry-on in the overhead."
Cons: "2 h delay because United didn’t remember international flights can’t go to terminal 1. Really bizarre…"
Cons: "I booked my flight months in advance and paid for the leg room in the emergency row. I get a smaller plane and cramp seating. Wasn't sure why this happened and why I wasn't compensated for what I was charged for. Wondering if I need to change my regular air carrier now. I don't like small planes!"
Cons: "I lost my connection from LAX due to a 4 hour delay."