Daily cleaning, installation of cabin HEPA filters on flights to Hvar
You cannot fly directly to Hvar. KAYAK recommends you fly to Split (SPU) (42.31 km from Hvar). From there you can rent a car or get a taxi.
Split Airport is 12 km from the centre of Split.
When flying to Split, you'll arrive at Split Airport (SPU). The airport is also known as Split.
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Scores according to KAYAK customer reviews
Pros: "Staff were super nice. It was a code-share with Air Canada so it turns out to actually be Air Canada."
Cons: "Food was dreadful. The code-sharing is not good because I can't check in online 24 hours before, so I can't select my seats until I get to the airport. I also can't select my food with a code share and that matters to me because I'm vegetarian so it won't be something i do ever again."
Pros: "food was pasta only no choice"
Pros: "Super easy to board; once I got on flight crew was helpful and very courteous; was expecting snacks, but instead was treated to a dinner with wine, breakfast and juice."
Pros: "On-time, efficient check in, bags arrived intact, no problems."
Cons: "Flight was cancelled and no intimation from the agents regarding this cancellation and thus got created big loss for us."
Pros: "I love the crew and atmosphere of the plane."
Cons: "I did not have my own vent fan for cool air."
Pros: "The crew, unbelievably kind, very professional and always smiling. Keen to serve and assist."
Cons: "Almost perfect."
Pros: "The crew was excellent."
Cons: "It was confusing at the airport...I thought I was flying Lufthansa but it ended up being AirCanada."
Cons: "Air canada is consistently late causing missed connections. Staff at airport in Toronto were rude and do not care at all about your problems with missed connections."
Cons: "A snack"
Cons: "Everything went well"
Pros: "Excellent service"
Pros: "The seats were very spacious and we were fed on the flight!"
Cons: "In flight entertainment."
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Pros: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"
Pros: "Flight crew was excellent. Top notch in customer service. They had a very difficult lady constantly wanting help with meals and food issues, and they were very professional and efficient."
Cons: "Check in was late in Rome. Arrived at 5am for a 8:30 flight, and they would not check us in until 6 am. Don’t understand the “arrive 3 hrs prior” when this happens."
Cons: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."
Pros: "The follow up with my flight"
Cons: "WiFi didn’t work most of flight and when it did required payment."
Pros: "Ended up flying with air canada after they switched us"
Cons: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."
Pros: "Using United with two flights a day out of Charlotte. A mistake. This is not the first time we had problems with United out of Charlotte. We missed our other flights and sate still in Washington and will lose a day of our vacation. United wouldn’t give us a voucher since it was supposedly weather related so I had to spend additional $100 for a room in DC."
Cons: "Do not use United out of Charlotte they have the worst customer service. With two flights a day you have no options. The other thing is there flight to Washington is so late you can’t switch airlines."
Pros: "Nothing this was a nightmare."
Cons: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"
Pros: "I am 6’3”. But I am also cheap. So I like being able to fit in an economy seat with more room than other airlines. Believe me, an inch or two makes all the difference."
Pros: "Needed to cancel trip - had insurance I thought was good"
Cons: "it sucked !!!!!! someone had to die before they covered cancellation"
Pros: "On time, punctual and efficient. Just what I would expect from Lufthansa."
Cons: "This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook."
Pros: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Cons: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Pros: "The fact that the Crew was kind n helpful and we landed safely and on time. Like the security was great. Overall it was good!"
Cons: "The boarding Crew treated the passengers unfairly...your staff should learn how to board a plain...by starting: women with children n handicapped people first, the business/first class, the economy passengers...that's how you do it...there was no organization to board the plane and the ticket agent was wrong on the advertisements instructions. Get rid of cheap wine, our tickets are very expensive..you can afford good wine. I got a headache with your cheap wine... Your also not allowed to do early check in...with your system."
Pros: "The crew was fantastic and very kind the entire flight."
Cons: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."
Pros: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Cons: "I can’t think of anything I didn’t like."
Pros: "Maintaining traditional tourist class service, i.e. a little bag of snack, soft drinks served on even a very short flight."
Cons: "Boarding was free for all, would've preferred boarding by rows."
Pros: "On time arrival"
Cons: "Very hot on the plane, food mediocre, flight attendants could be friendlier"
Pros: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Cons: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."
Cons: "HEAVY PASTA DISH."
Pros: "I upgraded to the premium food package for a small price. It was delicious and filling."
Cons: "The quality of the sound from the earphones was not very good so that made the movies less enjoyable."
Pros: "Please continue to use newer, updated places."
Pros: "The crew was attentive and everything went smoothly. I was able to change my seat."
Pros: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Pros: "They fed us eventually. We landed safely. Crew wasn't rude."
Cons: "I am only 158cm tall (5 feet 2 inches) and I had no leg room! My knees hit the seat in front of me. The seats were also so narrow that you could not change position at all, so it was very uncomfortable for a 8.5 hour flight. And I weigh less than 45 kg (100lbs). I can't imagine how anyone bigger than me felt. My seat was toward the back of the plane, and it took the crew over an hour to reach us once they started the drink and food carts. One time my row got entirely skipped for the drink cart, even though we were awake. This was a problem because they didn't come by for another 5.5 hours with more water/drinks, and they did not give us water bottles for that time period like Delta does. The food wasn't tasty, but it was eatable. The movie options were great, but that was all I could do on the screen because half of mine did not respond to touch, which meant no games and I could only select movies on the left half of my screen. Weird."
Pros: "Great service!"
Pros: "Food was by good"
Cons: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"
Pros: "crew, food, seat location, service."
Cons: "Entertainment selections were limited."
Pros: "Great movie choices"
Cons: "Temperamental touch screen was frustrating."
Pros: "Everything is great,will fly more with u people"
Pros: "Lots of food for such a short flight."
Cons: "That better seats are so much more expensive."
Pros: "Lots of movies to choose from. Meal was great. I liked that the cabin crew gave us plenty of water & choice of fruit juices"
Cons: "All was great."
Pros: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Pros: "Operated by Lufthansa. Attentive flight attendant. Comfortable seats."
Cons: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Pros: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."
Cons: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."
Pros: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Cons: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."
Pros: "Flight was in schedule, friendly staff"
Pros: "All flights were on schedule"
Cons: "We are late only 25 min (50% of flight - 50 min)"
Pros: "Movie selection was good."
Cons: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."
Pros: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Pros: "Excellent flight Excellent food"
Cons: "May bags didn't make the transfer and were sent on to me the following day."
Pros: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Pros: "no complaints"
Cons: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."
Pros: "I had double seat all to myself so that was nice."
Cons: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"
Cons: "Hot meal was awful"
Pros: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."
Pros: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Pros: "The crew was super nice"
Cons: "Not enough food during the long flight"
Pros: "Boarding was easy, on time"
Cons: "Crew's attitude for any request was snobby and harsh"
Cons: "Flight delayed"
Pros: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Cons: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."
Pros: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."
Cons: "Food I think getting worse."
Cons: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."
Pros: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"
Pros: "Good food, lots of movies, flight attendants friendly"
Cons: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Cons: "Flight was delayed"
Pros: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."
Pros: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Pros: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Pros: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Pros: "The pilot did a great job landing the plane in high winds."
Pros: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Cons: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"
Pros: "On time, comfortable flight"
Pros: "The crew was nice and the entertainment was okay."
Cons: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"
Pros: "Never again with KAYAK. Sorry."
Pros: "Flight was cancelled. Had to wait in the airport with kids."
Cons: "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them"
Pros: "Food, courtesy of flight attendants."
Cons: "Old plane. Very little space in chairs."
Pros: "Typically, flying coach is a pretty unpleasant experience. You feel like the airline has shrunk the seats to as small as possible, food is scarce and bad, entertainment choices are limited, and you have to pay for headphones. My recent experience with Austrian Air was just the opposite. Seats were comfortable, leg room was good, entertainment options were plentiful and free, the food was actually surprisingly good for airplane food, and the flight attendants were extremely nice and responsive. As an added bonus - red and white wine were free on the flight and both were actually quite delicious! Finally, our flight was smooth and on time. I wil go out of my way to book my next international flight on Austrian Air - it was a clearly superior experience than flying coach on nearly any other airline."
Cons: "You didn't let me sit next to my partner"
Cons: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."
Pros: "Food and drinks"
Cons: "Too hot inside cabin , seat belt didn't work. Crew was great !!! Flight went smooth."
Pros: "Good coffee"
Pros: "New screens for entertainment are noce"
Cons: "Flight attendant rude"
Pros: "I flew from Toronto to Vienna on January 10th. Yet another great experience with AA. Good food, great crew,and an overall comfortable flight. DeDefinitely would recommend!"
Pros: "The flight was for my mom, 73years old, in wheel chair,and she does not speak English, from the begging till the end was perfect, seats, staff very courteous from the check-in till landing , no complaints at all, flights on time, even arrived earlier ...the agency we booked the flight with, also prompt and courteous 5 stars."
Pros: "The crew,food and IFE. Plane was extremely clean. Definitely the best business class to Europe from Canada"
Pros: "The fact that I was flying through Europe and not Middle East or other part of the world"
Cons: "The crew is always rude and arrogant. You ask for more than three drinks they start looking at you like you drained their bar. Comfort level for an 8hr flight feels like you're locked in a child seat. The food is prison quality or public high school cafeteria quality. I'd rather just take a longer flight through Turkey than ever fly with these aristocrats again!"
Pros: "Everything! I never knew Finnair was such a great airline."
Cons: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Pros: "blueberry juice, service and friendliness"
Cons: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"
Pros: "Was on time! Not croweded!"
Pros: "I enjoy my flight"
Cons: "Again no complains"
Cons: "Slow on boarding. I was swipe-checked twice, including the one by the airline."
Cons: "Seats were not very comfortable, although there was enough leg room"
Pros: "I liked that they said ...you need to wait for 5 hours for the decision to get you or not on the next flight...and how much it will cost you extra now after having a great night spent at the terminal."
Cons: "All that matters for Finnair is that the flight took off on time... If you make it or not....if you know where to go...why to worry! It is your problem now! We will charge you up to "current" price now!"
Pros: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."
Pros: "Fast connection in Helsinki!"
Cons: "Delay in JFK, old aircrafts and mulfunctioned entertainment equipment."
Pros: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"
Cons: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."
Pros: "Everyone was polite and helpful and did everything to make flight comfortable"
Cons: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Pros: "Took over an hour to check in. There were at least 300 people in line with one person checking economy in."
Pros: "Good imfo"
Pros: "Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet."
Cons: "There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing."
Pros: "Movie choices were good."
Cons: "It was cold and very little leg room. Food was barely warm"
Pros: "A bit delaye in Departure but ok overall"
Pros: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Cons: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Pros: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Cons: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Pros: "Good flight--and a PERFECT super-smooth landing."
Pros: "Great crew and service"
Cons: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Cons: "It is too hard to carry stuff on the stairs at the airports"
Pros: "Flight cam"
Cons: "No seating available at the gate. People had to sit on the floor or stand"
Pros: "Seats larger and more comfortablethan 3xpected."
Cons: "Food and drink overpriced."
Pros: "I liked everything. Pleasant flight."
Cons: "Not that I didn't like, only some comments: Flight was 40 min late at arrival due to delayed start from JFK, the plane had to wait on runway before take-off. Not a problem for me as HEL was my final destination."
Cons: "I never get that flight."
Pros: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Cons: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."
Pros: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Cons: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."
Pros: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Cons: "Seating is cramped in economy"
Pros: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Cons: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."
Pros: "Good customer service, top notch on all aspects. Very attentive staff.."
Cons: "2 hours late to leave but part of wing flap needed to be repaired before flight"
Pros: "Boarded, departed on time arrived early. Food was good snd served timely. Attendents were very friendly"
Pros: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Cons: "I liked everything. They exceeded my expectations."
Pros: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Pros: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Pros: "Updated gate changes sent to phone was a life saver!"
Cons: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."
Pros: "It was a comfortable, professionally (British Airways) managed flight at a good price."
Cons: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"
Pros: "I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!"
Pros: "The entertainment and service was the only plus on this flight."
Cons: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"
Pros: "Good entertainment. Arrived on time. Unnoticeable smooth landing."
Cons: "OK. For what I paid, I am not expecting much."
Pros: "Crew was generally friendly. Leg room in coach was ok. The price was good."
Cons: "Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us."
Pros: "Good service"
Cons: "Ancient aircraft."
Pros: "on time, rather efficient process, cabin crew"
Cons: "not much room in economy, ipads are not ideal"
Pros: "It was pleasant surprise to learn that Finnair is serviced by British Airways out of the Atlanta, GA airport. The service is amazing. Having never flown Finnair or British Air, I was up for a fun new experience. British Air lived up to its great reputation."
Cons: "Everything was great. No complaints."
Cons: "Quality of food and service is subpar compared to British, Air France, etc. The entertainment choices are limited and the screen is very poorly responsive - one of the worst I've seen - check Air Canada to see a very good one (from all aspects)."
Cons: "Still can't figure out what time to check in to get seat I wanted: 27 hrs before the flight there were no good seats, while the instruction told you could check in only 24 hrs before the flight !!!"
Cons: "The boarding began with delay. The boarding call eas absent or hard to hear anyway. The boarding sign was on two places simultaneously, with vision obscured by the in-building wall pillar. Most passengers were sitting in the waiting area expecting the boarding call to be announced on that obvious gate, while they started boarding on another gate around the corner. And it was not Croatia Airlines staff, but some airport personnel. Before landing, flight attendants let some passenger have luggage on the floor in front of the seat in the exit row, which does nit comply with the safety standards. Likewise, some passengers were already using cellular signal before landing, which is another lack of precaution. It us true that flight attendants cannot see whether each and every passenger obeys safety measures, but they should better pass through the aisle and check it rather than grabbing their own seat so early, eapecially when the flight was only half-booked."
Pros: "The flight was OK but we were mislead by your advertising which clearly stated that one checked bag was included with each ticket. When we arrived to check in we were told that was incorrect and we would need to pay for any checked bags."
Cons: "The false advertising is illegal in most countries but apparently not here."
Pros: "Beautiful views. Friendly staff"
Pros: "Didn’t happen"
Pros: "Comfortable plane, very friendly crew, good snacks"
Cons: "They lost our luggage and still haven’t returned it, after 2 days of no communication we found out that they hopefully will return it to us on wed. The 8th and we leave the 10th....."
Cons: "It was delayed by over two hours. They didn't tell us any information or keep us informed. The airport is tiny and no where near big enough for the number of flights they have. We had to sit on the ground for four hours while waiting for our flight."
Pros: "The price was reasonable"
Cons: "But did not include the baggage charge. We were required to go upstairs and find the AER desk, which was difficult to find. Then stood in line while one person, who was very slow, was responsible for helping 10 people. The process was very slow. If you paid cash the cost was 40 per bag plus 8 for use of a credit card. Don't understand why the baggage fee can't be paid at the check-in counter. Will not fly CRO again."
Pros: "The flight crew were good and trip smooth."
Cons: "They lost our luggage and the ground staff were really unhelpful. They need to learn customer service."
Cons: "Too few ticket agents No idea where ticket counter would be 40 euros per checked bag plus 8 euros for using charge card Late boarding Late takeoff"
Pros: "Attention service smiles"
Pros: "Check in was easy and on time. Bus was used to take passengers to plane, but it was short quick ride.Flight too short for any real food or entertainment, but they served bottled water."
Cons: "We had to pay for bags and were not warned of it anywhere. Terrible, terrible flight in general."
Cons: "They had a cancelled flight try to make me take a bus to my final destination. So finally they booked us a flight next day in evening we didn’t received any vouchers or hotel room from the airline and nobody had a answer on why was flight cancelled."
Pros: "Food is excellent!"
Pros: "They delayed the departure so people could make the connection. I'd have been happy if it was me!"
Pros: "Nothing special, short flight so all fine."
Cons: "On-Line Check-In still doesn't work, please enter your last name error, of course i entered my last name. Comfort was ouch. Half hour late take off but nothing special."
Pros: "Great flight, super easy. Gave us breakfast which we were not expecting!"
Pros: "The flight was on time. The crew was pleasant."
Cons: "There was nothing I did not like."
Pros: "Friendly crew."
Cons: "Flight wand delayed 45 minutes"
Pros: "Great service. Totally on time."
Cons: "The mishandling of my luggage was disappointing , I basically watched Being tossed to the ground from about 12ft high"
Cons: "Check in not clear. Had to be bussed to the plane. First bus left right on time. Second bus did not leave for another 20-30 minutes delaying our flight."
Cons: "Croatia Airlines caused flight delay due to mechanical difficulties didn't provide adequate connection with following Croatia flight. I lost a day of vacation because they didn't want to accommodate customers and gave out false information."
Cons: "Seven hours late. For an hour flight."
Cons: "No food"
Cons: "People in front of me."
Pros: "No problems"
Pros: "Customer service escorted us through customs to ensure that we caught our connection."
Cons: "The first leg of iur flight was delayed."
Pros: "Liked the ice cream and chocholate! Also liked how the monitors were playing footage of Switzerland. Also there was full visibility and transparency into flight duration and orogresss."
Cons: "No tv or movies."
Pros: "Good service"
Cons: "Insufficient leg room. Flight was late."
Pros: "Good selection of local croatian snacks. We had cheese with olives and olive crackers. Better than the generic sandwiches offered by major european carriers. Crew was friendly and appeared interested and motivated. Pilot kept us informed of current progress."
Cons: "Seats were firm. Limited recline and could be uncomfortable for anything more than 3 hours."
Pros: "Compared to SAS flight I like the fact that they offer on every flight decent drink and snack. Flight attendants are extremely nice. By the way there were newspapers too. Everything one can buy for several euros, so it is not about money it is more about how to cut the boring time when you cannot move."
Cons: "Liked everything"
Cons: "Flight was delayed for unknown reasons. Nobody inform passengers about delay."
Pros: "Very clean plane. Comfortable as it can get in economy."
Pros: "Flight was quick and simple"
Cons: "Take off was 30+ mins late, no on board entertainment"
Cons: "Needed wheelchair assist. Once we were dropped off at the gate to wait for the slight to Split, the person at the gate said that there was no other person who could come, was forced to walk the rest of the way. This was different from all other times we've needed a wheelchair assist where a person came when it was time to go from the boarding area to the vehicle."
Cons: "The food vouchers were a nice gesture but how about a travel voucher?"
Pros: "Not too full, nice crew, good crackers for snack"
Cons: "1.5 hours late"
Pros: "The flight was quick and the crew were professional."
Cons: "The rows of seats on the aircraft were very close. Fortunately it was a short flight."
Cons: "They sent my bag to the wrong city. Once I made it to Split, they just said your bag was probably here and then told me to write my US address and that's where I can get the bag back. After dealing with them a few more times in person and on the phone, the bag finally made it back to me after 2 nights."
Cons: "Check in not clear"
Pros: "The holiday feeling, also from the crew"
Cons: "Nothing, perhaps my bighbour during the flight, but this is not at all your problem!"
Pros: "Even on a short flight they give you snacks and drinks to make it pleasant and comfy"
Pros: "We had to board a trolley to take us to another area to board the plane from the ground."
Pros: "No food or entertainment on this short flight but the crew was great."
Pros: "I liked the view over Trogir."
Pros: "I am fine with everything"
Cons: "Yes, I agrèe it could be"
Cons: "The flight was canceled without notice."
Pros: "I liked that all flights were on time"
Pros: "Crew and food"
Cons: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."
Pros: "Boarding went pretty smoothly and quickly"
Cons: "The staff seems to be lacking the enthusiasm and warmth towards the passengers."
Pros: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Cons: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."
Cons: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."
Pros: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Cons: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."
Cons: "Everything was good except for the temperature. The plane was too hot."
Cons: "Having to arrive 6 hours later than scheduled"
Pros: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Pros: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Cons: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"
Pros: "All in all, the seats had more legroom than I expected for economy. Much more than American airlines (AA, United, Delta). Love the direct flight as it saves so much time."
Cons: "This was the 4th flight I have taken between LAX and Warsaw...but was the first time that there were no beer nor wine available in between meal services. On a 12-13 hour flight, this was a definite disappointment compared to my other experiences on LOT. The other concern was there were only two meals, and no snack service on a very long flight. This again stood out in contrast to the previous flights I have taken on LOT."
Cons: "Flight was delayed"
Cons: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."
Pros: "Comfortable, civilized"
Pros: "Comfortable seats. Professional pilots. Variety of movies."
Cons: "Food is junk. Arrogant rude flight attendants. No desire to do their job."
Pros: "The food and entertainment"
Cons: "I did not like the terrible services!"
Cons: "They delayed the departure"
Cons: "Shitty service on board"
Pros: "Lots of movies, food was great and staff was friendly."
Cons: "Even though it was a long haul flight, alcohol needed to be purchased separately."
Cons: "the comment for the AMS -WAW flight segment applies here as well."
Pros: "The transatlantic plane was great."
Cons: "No alcohol 2/2 flights delayed"
Pros: "Confortable flight, pleasant crew, would definitively fly again."
Pros: "Seats were comfortable and the food wasn't terrible"
Cons: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"
Cons: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."
Pros: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Cons: "Weather related delay not airline dependent"
Cons: "Adding a checked bag was complicated and difficult. Website was hard to use and had to add bag at airport through reservation desk, not at check in."
Cons: "Toilets smelled terribly"
Pros: "I like everything food and the chaires very comfortable thanks"
Cons: "Nothing to complain Everithing is excellent easy flight Thankyou"
Pros: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Cons: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."
Cons: "Seats aren't comfortable"
Pros: "I liked every thing the crew was exelent"
Cons: "Dislike to crowded"
Pros: "I liked that the food was better by comparison with food served on other airlines (part of Star Alliance)."
Cons: "I think it would be nice that staff /crew addresses the passenger in both Polish and English. Most of the time they used only Polish, did not try to ask in English at all.Of course, if I asked for something in English, they can understand and respond. Also, did you always charge for wine and beer? Otherwise, I appreciated it was not as expensive as on the airport or on other airlines."
Cons: "took off three hours late bad kosher food"
Pros: "The flight left from Toronto late. I missed my flight in Warsaw. Had to stay there for a day. Was late for a meeting."
Cons: "The flight was delayed. I came to Minsk 1 day late."
Cons: "The flight was delayed from Chicago for over an hour.My luggage was opened and half of my clothes and presents were stolen!"
Pros: "This was my first time in business class. The main flight was on a 787 dream liner. It was an amazing experience. Seat was very flexible. Was even able to morph into a bed. Service was a+ felt like I was in a 5 star restaurant"
Pros: "The only thing I liked were the movies."
Cons: "I didn't like the food and the comfort was really bad as well as when I told the crew I was having bad digestion problems and was sitting in the middle they didn't help me find another seat."
Cons: "Hard to understand the announcements and the crew, they only spoke polish."
Pros: "The flight was smooth, food was very good and services were satisfactory."
Cons: "The flight attendants spoke only polish, it was hard to understand the announcements."
Pros: "Crew was courteous and efficient. Also they were totally wonderful to look at."
Pros: "Very good service and on time."
Pros: "Crew was very nice Food was ok"
Cons: "Lack of leg room. It was very very small. I had more space in local plane going from Warsaw to Krakow. Don't fly dreamliner."
Pros: "The fact I could get off the plane quickly. And that was it."
Cons: "Boarding-crowded people with very poor management. No separate queue for status members (in theory there was but you had to fet through lone of people anyway). Pushy selling gate upgrades for ridiculous prices. Flight was almost full so I asked for an upgrade but obviously was refused (which doesn't really surprise me) but when I asked if there would be any discount for StarAlliance gold status member they said of course... Not. Plane was disgusting and filthy. My traytable was dirty underneath and I had to clean it myself as crew did not respond for 7 call bells over around 60 minutes. A/C vents were dirty and there were clusters of dusts visible. One of my co-passengers was a dead bug between the inner and outer window. First drinks were served after 1.20h and food 2.50h. You can only get cheap wine or beer for free. If you fancy not-so-fancy Gin and tonic you need to pay separately for both. Entertainment was very limited. No WiFi. With my breakfast I got a piece of foil packaging served in-between leaves. Food was edible but of a quality of convenience store ready meal. Only 2 cabin crew were nice and competent. Rest was total opposite. LOT should call they B787 a Dreamfailure or Nightmareliner rather than a Dremliner."
Pros: "The crew and food were OK."
Cons: "At JFK we were trapped on the plane for more than one hour, so I missed a paid bus ticket to Philadelphia. I had to wait for hours at Penn station and buy a new train ticket!? Is there a way to reimburse my Mega bus ticket, please let me know? Thanks, Marko Smiljic"
Airlines flying to Hvar have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Hvar
Masks required on board, masks provided on flights to Hvar
Social distancing seating
Middle seats unavailable to book on flights to Hvar
Testing for antibodies, testing for symptoms for flights to Hvar
Waiving of change fees. Search flexible flights to Hvar