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Overall ok experience as couple feedback: for improvement: 1. The vegetarian food was less and ran out, so many of us didn’t get it. Not all the crew member were polite and could be more hospitable.

We were unable to check in due to technical problems on TAP’s end. The flight was delayed forty minutes with no reason given. We received timely notice of the flight delay. We were also notified of a gate change. The new gate was at a different terminal. When we got to the new terminal, we learned that we had to go back to the old terminal first to check in. This information should have been included along with the gate change notification. Also unexplained, the steward skipped us when offering breakfast.

First time flying Business with Tap, I think it was a very good experience. It beats many domestic US carriers, the food options were really great, authentic Portuguese food, wines & deserts. Next time will do the free 24-48 hour stopover in Lisbon or Porto for sure.

I like the price. I dislike the website where I wanted to ask questions about the unusual high prices of the luggage fees. I called the toll free number from the United States and I cannot get through. You should test your own toll free website for info and you will know what I am writing about.

Boarding- Good Seat Comfort - OK Crew - Good Food - Mediocre On Time - Very Good

Our flight was canceled for a reason that suggests gross mismanagement. We were re-booked for a flight to a different airport.

Flight to Lisbon from DC was great. Was surprised to get dinner in middle of night. Hardy breakfast may have been better. No real complaints. Snack in morning was good and real coffee was a real benefit

They took 8 hours and eventually cancelled the flight. Compensation has been very lackluster and communication has been slow and terrible.

Efficiency was great - on-time takeoff and landing. Baggage arrived at destination (there's always slow baggage handling in Boston.) TAP food is spartan - bring your own. But the efficiency of the airline more than makes up for the mediocre cuisine.

The airline made last minute changes to our business class seats splitting our family of 4 with young children who had pre-booked a row of 4 seats. The seat was also dirty and sticky. Our pre-ordered child meals were also not available. :(