L’équipe a été super serviable avec mon enfant de 11 mois. Un petit cadeau l attendait dans l avion, petits pots etc…
L’équipe a été super serviable avec mon enfant de 11 mois. Un petit cadeau l attendait dans l avion, petits pots etc…
Went in with low expectations based on other reviews/the fact that this is a budget airline, but I was pleasantly surprised! Everything went smoothly, seats were comfortable, food was not bad for airplane food, and of course the price of the flight was fantastic. The only real negatives I can think of are that the plane is a bit on the older side (think 2012-ish era planes, not a huge deal), wifi is a bit expensive, and the movie catalog is mediocre. But that is to be expected on a budget airline (I was honestly surprised they had free movies). I would definitely fly again.
No organization when it came to checking in and boarding. If you have diet restrictions make sure to plan ahead.
Not sure why planes don't just board back passengers first.. also wifi connection could be beneficial and keeps passengers occupied
I booked this flight using JetBlue points and I was just so happy. The plane was so clean, I had every need met. Thank you!!
Good, just some of the staffs have such a bad attitude.
Delayed 4 hours because of maintenance issue they knew about all day. Get another plane. Time is precious!
One hour delayed departure resulted in problems with planned ground transportation at my destination.
I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!
I actually missed my first scheduled flight and caught it the next day. I think the check in procedure was mishandled by the baggage handler but the staff were very accommodating.
Flawless trip. Pilot came out and introduced himself, welcomed everyone, made a light joke to put everyone at ease. Arrived quite early.
I had a horrible experience with TSA at the airport. I had to go through TSA several times as there was some issue each time with a piece if clothing I had on. It was so busy & chaotic that I ended up forgetting my Apple laptop at TSA. It’s been days & I can’t get through to anyone to get useful info on how to get it back. I’m very angry because contacting lost & found shouldn’t be this difficult. Employees should know what is going on at their place of work. It seems no one knows as everyone’s answers are contradictory, or you can’t speak directly to anyone as the calls are automated. Very upsetting.
I loved the flight and the crew. It was comfortable and smooth.
Friendly staff, easy, and on time. Needs improvement on booking directly. Also
No comments, the complete handling and flying was excellent,keep up the good works.
I purchased a carry on bag online…was supposed to cost $72 but after a whole slew of bs charges, the total was over $175.00. Because of these hidden charges, I will not even consider flying Frontier ever again. It’s just not worth the hassle. I’m scratching this company off my list forever.
Flight delayed 3 times, resulting in late arrival, rental car place gave car away resulting in increased BS charges because I was late. Frontier blows.
30 minute delay due to boarding and settling of a family.
Delayed...attendants checked every single bag and item for sizes before boarding.
Seats are cramped and uncomfortable. You have to pay for everything and it is very expensive.
Be prepared for crowds and chaos upon arrival at the Orlando airport
Attendance were to busy bull shitting to pay attention to the guest, had an attude problem.