Flight delayed and missed connection. Rescheduled flight cancelled after 6 hrs wait. Rerouted thru ORD, flight cancelled, overnight stay in ORD. Still in the air on new flight!
The flight was flawless and we even arrived between 20 and 25 minutes early!
Very good but wish they had the seat-back video screens for movies & games
There's nothing I liked about it. For first off I scheduled this trip two weeks in advance then they delayed my flight which messed up my whole trip. So I scheduled it for the following weekend thinking there won't be a delay and guess what as soon as I got to the airport we said in the airplane on the tarmac for an hour and a half. Not only was it delayed I missed my connecting flight meaning I had to stay the night at Dallas-Fort Worth airport sleeping on the floor. I will tell you this I will never fly American airlines ever again I have had nothing but horrible experience with them and I just throw money at them
The plane was broken so we had to change planes.
Was a normal flight but it was delayed, and there wasn't an explanation.
Free wifi was available, but only some time, being at least 30 minutes into the flight. it would have been better that an announcement had been made about the delay.
This flight didn’t happen because AA agents didn’t let us board the flight
Cancelled and rebooked twice in one day with a drop in seat class. Not good at all.
Customer service in first class does not exist on American Airlines
Very nice staff members are very nice and friendly helpful
The internet connection was perfect, and the updated entertainment systems that allow me to connect my Bluetooth earbuds was excellent
Just the stress of possible cancellations on flights from Air Canada, but all went as planned and everything was perfect! Thank you
It was good to receive a card for my birthday
It got cancelled and they haven't given me a flight back yet!!
It would have been better if it wasn’t cancelled
Awful. As we were boarding we were told the flight was cancelled. Then had to stand in a queue for 3 hours to talk to someone at the kiosk of Air Canada. They were not helpful at all. No empathy. My issue is not with them striking but the total disregard for the chaos and distress late notice caused. No thought on the impact this has caused.
Flying in the Dreamliner is always comfortable. Though the food options for Air Canada aren't great.
No TV's. Seats are super uncomfortable. Crew was great!
This flight was canceled at the last moment and I was stranded in the Vancouver International. I spent the night there without compensation and the staff looked annoyed and wanted to get rid of the passengers without offering much help.
