Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
Low season | February |
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High season | July |
Cheapest flight | C$ 367 |
Delay, luggage didn’t arrive. Had to go the next day to collect it
Delay, luggage didn’t arrive. Had to go the next day to collect it
KLM is my favourite airline. Never ever let us down.Staff are first class.
It was operated by Delta. Boarding took a long time. How difficult can it be? Overall decent trip. Liked the Salt Lake City airport. Better option than Chicago for transfers.
Put some new and several options for entertainment. Do not be rude to customers and avoid serving them an extra coke or something. We paid 1200 GBP for a return flight.. A noisy, crowded, rude and uncomfortable flight.
Pretty bad. Food was awful. drinks were scarce, as if drinking an extra drink would ruin the airline. attendants were not very helpful. likely Dutch "directedness" (I cannot be bothered). Crammed flight. Entertainment in very minimal dosage. Almost all old movies and series with 1-3 episodes only. Very limited number of options available. Jesus!! it seems you need to bring your own entertainment these days even of flights that are 13 hrs long!! I would and I will avoid in the future!
Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.
I like the leg room in the exit isle..easier to get past people and I did t have to pay extra! Westjet changed my return flight time to a night flight 2 weeks before I left and left me hanging with NO HELP to resolve all the frustration they caused since I booked thru BudgetAir. They receive the lowest of star ratings I can give (if there was negative stars I’d be using those) for customer support and an overall bad score for the rest of the experience! So sad cause they used to good :)
The premium did not live up to expectations. The seats were tight and looked like there was no more room at the rear of the plane for seating then at the front of the plane. Instructions were not provided for entertainment. It was difficult to get the app. The app is not user-friendly. It requires too many inputs by the consumer to get to the correct page.
Not having a screaming baby in my row the whole trip would have improved the experience.
Better boarding process, but not the fault of the airline… people are dumb.
No issues at all! Seats are small with very little leg room but it's what you expect from a low budget airline. I would definitely use them again.
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
Don't fly westjet if you help it. Incredibly bad system/app, does not work. I have to fight westjet now for money back on goods I didn't receive and hotels because of delays. Extremely stressful flying westjet. For the cost of the plane tickets I felt utterly robbed. I also feel bad for the under paid staff at the westjet help desk who have to deal with so many ripped off and angry customers. Companies should not be allowed to operate like this! I don't know how they get away with it?
The flight was on time - which is good. But pretty much every other aspect of the experience was bad. They charged 55$ for a carry on bag!
It was my first experience with westjet and it is really awesome to travel with westjet. I highly recommend to everyone.
Take off and landing and also the crew were excellent, just we could not received one of our suitcases at Ottawa at the same time we got there, but the associate at Ottawa airport were very nice and helpful so we could receive it on 16th of September.
Flight was cancell at the last minute, We were rescheduled 3 different times and ended up barely making our connecting flight in Dulles ( an airport I will never voluntarily fly through again) The cause was a mechanical issue with air Canada. The many levels of non-ownership involved basically left us holding the bag. Flight was purchase on Kayak, who subbed it out to underpicerm who purchased it through United airlines , who subbed the outgoing to Lufthansa and the return flights to Air Canada. The efforts of the United staff in Lisbon and later in D,C, are the only reason this didn't fail completely. The worst single day of air travel I have encountered including trips that were cancelled. JIMD
Service was great. Flight was delayed an hour which made our connection very tight and stressful. But we fortunately made it.
It was only direct flight from YVR to YKA but has no entertainment or food service and was double price of Westjet. Air Canada is my last choice but in this case, they are the only option.
flip down table not clean, lots of crumbs left on table from previous customer!
They served us 1.5 pieces of chicken nuggets with coleslaw..felt like a toddlers meal in business class. Why bother?
Boarding was terrible. We paid for business class tickets, which would give us “Zone 1” boarding. This should happen before the zones for premium economy and economy passengers start to board. However, the gate agents at Heathrow only had “Zone 1” boarding for about 45 seconds before moving on to allowe “Zone 2” and “Zone 3” to start boarding. We still weren’t through the line to board and many passengers from zones 2 & 3 pushed ahead of us to board (it was a completely full flight). When we finally did get on the plane, there were no overhead storage compartments for rows one or two in business. Apparently this is the way that Boeing 787 planes are designed, which is frustrating to pay thousands more dollars for a ticket and then find out that there is no space to store your carry on. Finally, we got food poisoning from the sandwiches and scones with clotted cream that were served in business class. Barely was able to get home to our condo in Toronto after the flight before suffering from vomiting and diarrhea. What was supposed to be a splurge on the end of our vacation in business class instead turned into a nightmare and the absolute worst way to end a trip.
Service on the plane was great, crew were really nice. The entertainment was also good, seating was comfortable, and bathroom maintenance was clean The food choices could be better as I did experience some heartburn near the end of the trip. For example, fruits could be offered instead of processed foods. The boarding experience could be improved so people are not standing to get on plane(maybe some kind of colour coded boarding passes could make it easy to tell who should be standing and who should be seated).
Lots of selection for entertainment. Fight was comfortable. However. The flight was delayed multiple times. And the delay caused us to miss an important mwwting.
Went on an earlier, standby flight, but was delayed so we only save 30 minutes getting to Toronto. AND we were in business class on our original flight but had to go in economy on the earlier flight because pilots and crew “had to” go business. What?!?! The paying passenger (I am Super Elite) has to go economy so they can dead-head employees? That’s messed up. As in my other posts, I only take AIr Canada because there is little other choice for the destinations I need to get to. But I am not proud to show my Super Elite tag on my luggage.
The connection to LYON was very tight. The flight was nearly finished boarding when we got to the gate
The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.
I did not like that they failed to put my luggage on my connecting flight to Athens. I was promised it would be located and delivered within 2 days but later told there was no information on its location. This caused me to have unplanned for expenses because I then had to purchase new clothing to wear on my vacation. I did not receive my luggage until my return flight home. I will not be traveling with them again.
Absolutely the most awful experience in the history of service from gate agents to baggage handlers. Never will i use kayak or Lufthansa again. Ever.
Boarding was haphazard after people with small children or walking difficulties
No internet, very narrow seats insufficient room for three passengers with encroachment.
Due to flights being delayed, we missed our connecting flights and we were flown to a different airlines and we end up losing our luggage's.
The boarding process is not well organized at all. It need to be totally revised with an emphasis on order.
full flight, could use more room....leg room fine seats tight
Other than problems with checking in and uploading passport info everything was great. It would be nice to be able to manually input passport info. Often while traveling the bandwidth has problems uploading pictures
The lack of organization at the boarding gate was shocking. It was impossible to determine where the line was and it was hard to understand the announcements. It was so confusing that my wife wanted to get on the wrong flight. I am also annoyed that BA is adopting the sleazy policies that the budget airlines invented of charging extra for even the first checked bag or choosing your seat.
All went well- allow plenty of time at Heathrow, we felt like we got bused halfway to chicago when it was time to board, then had to carry baggage up steps outside. A bit of work for anyone who is less mobile or able bodied for sure.
Excellent service smooth flight f or the most part food was right now.I'm expectedly good.
It was a pathetic experience. Booked Hindu vegetarian meal and they served chicken. Inspite of telling them repeated times, the issue was not resolved.
My flight got cancelled the night before suddenly. They rebooked only half my flights back. I couldn’t contact them for help and then I had to book a separate flight on my own to get to the new flight back that they had booked me on. In Flight services were great. But once the flight got cancelled I was left on my own. Same experience for a traveling partner going to a different destination
I never was able to take this cancelled flight…all flights from Zagreb were cancelled at 3:30 AM of departure day 9/8!
My flight was cancelled and I was rebooked onto 2 flights on American Airlines: one from Heathrow to Charlotte and then one from Charlotte to Tampa.
My flight out of Miami was delayed by 2 hours which meant I had to quickly make other arrangements for pick-up in Glasgow. A $9 voucher for food was issued. That’s not much of a gesture in my opinion.
The flight was good, my only complaint is that we were delayed in leaving by a significant amount of time.
Flight on time. Food was poor - low quality and hard to eat due to poor layout