C$ 122 Find Cheap Flights from Edinburgh to London Heathrow Airport

They lost my luggage on my way to Namibia (I was unable to review that flight as I was in the bush/off line) It took 3 days to get my bag and I had to pay $375.00 to have it transported to my location as it was over 100 Kilometers from that Airport and the local Airlink carrier would not got that far.

Unable to check in online until the morning of flight. No early baggage check available nor any BA personnel present. Poor customer service.

Boarding process was chaotic. Confusion over Boarding gates: gate 55 or gate 56 ???. Unnecessary standing in long lines to board. Better to call out Boarding groups one at a time and everyone else to sit. Airline only has 2 Boarding groups 1-3 and 4-9. That causes over crowding and chaos

Lady next to me was coughing profusely the entire flight, other lady moved seats because of it, 8 hours of that during an overnight flight is a bit much.

We waited all day on a delayed plane. More than a 6 hour delay which caused us to miss all connections and spend a second full day traveling. Also missed a day of work that i hadn’t planned on.

I liked the air hostesses, but no wifi was available for flight. my original flight was canceled and rebooking was difficult and no reason was given for cancellation. Business class cabin was nice and spacious.

We loved our flight attendant (Emma, from Scotland), the meals were perfectly spaced out, and the in-flight entertainment was super generous and delightful.

3.5 hr delay leaving Pittsburgh, notifications for which were incomplete and untimely. Connecting flight was automatically switched to one requiring more than a 30 hour layover! After waiting in a long queue, customer service reduced layover to 11 hours and also set up an earlier standby. The standby had empty seats, but the gate agent couldn't change our tickets! On top of all that my luggage was lost and has yet to even be located, much less returned 5 (FIVE!) days later. Too bad there's no rating below poor.

Significant delays on the return blamed on weather. Otherwise pleasant and helpful staff. Overcooked chicken on return limited options for dinner.

Canceled flight late London to Florence. Help at airport very poor. Treated poorly. Had to sleep in the airport. Lost bags- still do not have them. Horrible. I should be reimbursed!