Plane was one hour late. Hardly any space for our carry-ons. Stressful to catch connections.
I like the wider seats, Plus lots of legroom, Lacking entertainment, no tv or screen to play with
8 hrs. Of waiting instead of couple of hours..the only good thing I'm still able to go to my destination...
When flying premium on a two our flight a light lunch would have been nice considering the price you pay. A Kit Kat bar and bag of chips is rather cheap service.
The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.
Let people know if carry on is free when you are checking luggage
The fight was delayed for 30 minutes. The Dash 8 Q400 was not my favourite plane it was very tight for space. Next time I fly with Westjet I will book a larger plane.
I got home. I won’t fly in a dash8Q400 again. It’s way too small of a plane.
I didn't like anything, Westjet cancelled the flight the morning we were to leave.
Check in was painless, easy going crew. Short flight, so no entertainment. They offered a snack .. a single biscuit. Otherwise the service wasn’t excellent nor was is bad.
The staff were helpful with good relationships at all levels.- check in,in flight. BUT 1. The food provided was OK but inadequate supply. 2.in selecting my seat during the preboarding check in,I requested Change of seat which I did BUT without advice was charge $$ for this change!!
Boarded late then sat on the Tarmac for 90 minutes for no reason
Delayed on tarmac and missed next Air Canada flight by few minutes. Theh should have waited for me.
Flight issues, landing in Van rough. Attendant on flight to Vancouver was excellent. Delays in Edmonton not your fault but was frustrating
As usual, terrible. Delayed flight, missed connection and wasted hours at the airport. The only reason I use this airline is because of limited options.
In both directions, one of the two flights was delayed in departing. due to mechanical issues (not weather). That tells me that inspection and maintenance is not being done often enough to prevent such from occurring. In the outbound direction, the second leg was delayed and we had to change our plans for after landing, thus missing an expected event. In the return direction, the first leg that was delayed; we had a long enough layover that we were not hurried to make our connection, but others were not so lucky. Comment about this survey process: in the multiple choice answers, there is no option for "Not Applicable"; as we had no food on board, we can't properly answer that question.
First flight was delayed and then they moved up departure time for flight - not ideal. made it but sprinted the entire time and messed up my ankle
Air Canada cancelled my prepaid/prebooked seat selection and changed my seats without any options.
It was overall above average experience. If there is only one thing i could complain about was the lack of wifi availability on my flight from Vancouver to San Francisco
The seats werr comfortable Would like a better snack that a tiny bag of pretzels
