Low season | September |
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High season | June |
Cheapest flight | C$ 365 |
Seat barely reclined. Boarding took forever. Flight attendants were not very friendly
Seat barely reclined. Boarding took forever. Flight attendants were not very friendly
It was my first experience with westjet and it is really awesome to travel with westjet. I highly recommend to everyone.
I liked absolutely NOTHING, Westjet is the worst airline in the world, they should be ashamed, they treated me like dirt, let's put it this way, I am truly pissed off. If anyone cares about my experience someone should call me so I can tell how bad my experience was, what a shame
Wasn’t able to purchase wifi for entertainment so the flight was long
If I wanted to leave on a Monday I would have booked to leave on Monday. Instead, thanks the west jet i spent another night in a hotel on my dime because they don’t even have a number you can call that works. It’s just says due to the high call volume we can’t take your call, that’s it. Our a Canadian airline industry needs an overhaul.
Let people know if carry on is free when you are checking luggage
Fir premium economy passenger they didn't plan food properly ,only had 1 option available out of 3 on the menu as well as the drinks choice was limited
Westjet has a terrible boarding crew. I had a zone 3 pass and my wife and kids had zone 9 as we purchased tickets separately. After scanning our boarding passes, the boarding Filipino lady rudely says that my family has zone 9 passes. I said I have 3 and wanted to board as a family and she started a rant that they have 9 and they were small kids to board with me. I told her that I am not going to separate family because of this and what she said didn’t make sense. It’s a shame to Westjet if they have such policy. It’s a shame to the WestJet employee to start this rant after the passes were scanned. Westjet has to train people to speak politely and not with rude demanding tone. If that’s Westjet policy, I will pick a different airline next time. Westjet is not the only one out there.
I was never able to depart because of an IT outage, I could not get help through Delta’s website, app, or on the concourse. I eventually (after more than three hours in the airport) got rebooked with another airline the following day and Delta didn’t offer vouchers or any assistance with finding a hotel or getting to the hotel. I need to file a claim. Just an awful experience.
Over an hour late. Lousy flight attendant who was just going through the motions in every aspect of her job. The Dash 8 aircraft is super basic (no entertainment system, small seats, limited storage). Carry on luggage doesn’t fit in overhead bins.
Our flight was delayed by almost 1 hour, and this negatively impacted our experience. Everything else was OK.
Flight was delayed, slow boarding,fully booked flight... No extra charge for beverages..
I fly all the time for work & am used to seeing "XYZ flight facilitated by XYZ airlines" (or similar) and it's never been an issue. This flight from Edmonton to DFW through Denver was very early - 6 am, international, so at the airport by 3am. The flight was booked on Kayak through Air Canada and the actual flight was supposed to be on United. I didn't receive anything from Air Canada prior to the flight, other than to check in via United app when I tried to find my flight on Air Canada app. The day of, we were all on the plane at 5:45 am, when the pilot came out to let us know that the engine had been leaking for some time, and we were now going to have to deplane and wait for the mechanic to arrive and evaluate. So, we did. Why the flight wasn't cancelled at that point I don't know. After about an hour, sure enough - cancelled, however at that point, it's late already to try and get onto a flight out of Edmonton (YEG) on a weekend, esp. since post-COVID it doesn't seem that YEG has fully recovered in terms of flights and airline availability. Trying to get back to DFW took me the rest of the weekend from Sat am at 6 to Sunday pm - late, included renting a car on my own dime and driving to Calgary (YYC) which has more flight availability, as well as another night's hotel also on my own dime. I found some help on the United app - the chat personnel did try to help find some way home. When I called Air Canada after I couldn't get a flight through United - they were quite rude and short on the phone, letting me know that it was my problem (and United's) not theirs. Since Air Canada booked the ticket and took my money I would expect that if nothing else they would try to be of some help. I am so disappointed in Air Canada and their customer service, btw - my follow-up email to them for some type of resolution or acknowledgement was acknowledged by the system as having been received but as of this point - 5 days later - no response.
Horrible airlines... did not compensate me for hotel or food even though my flight was delayed by more than 24 hours
My flight was delayed in Calgary and I missed my connecting flight to Cincinnati. I was rebooked on a flight the following day. I did not receive a food or lodging voucher.
I called to put a stop to this ticket because it was fraudulent. Nobody stopped it. Then they sent me to Mastercard to fight it alone. Thanks (Sarc) to everyone who helped facilitate fraud and would not dare attempt to stop it.
The plane was boarding at gate 50 and there was a flight to Toronto at gate 52 making the boarding are chaotic and busy.
Flight attendants should learn something about customer service. About how to deal with people Very disappointed This only happens only in Air Canada
First flight was delayed and then they moved up departure time for flight - not ideal. made it but sprinted the entire time and messed up my ankle
Flights delayed over 4 hours with no compensation. No agents at counters to assist with re-booking.