I wish I knew in advance that the connecting flight was by indigo air
I appreciated the vailability of wheelchair services for persons with mobility issues all the way up to the aircraft. What could be better would be the food choices.
Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks
My baggage is lost. Flight cancelled, Rebooked ticket through long routes. Mental stress, emotional hurt
There was not enough food for everybody. Some dishes were missing.
The business class experience was awesome - I will be using QATAR airways again and it'll be business class again - appreciate the privileges afforded to the business class clients - thank you.
Nothing I knew what I was getting into ; no complaints when on string budget
Food, entertainment and blankets are minimum requirements for an international flight with a duration of 3+ hrs. None was in this flight and very dirty bathrooms on the top of it.
They will charge you money even for laptop bag pack. Be cautiou about it.
Too many baby crying, customer and staff yelling at each other. Seat is too small and tight. Could not sleep at all for 16 hour flight !
Copenhaguen airport is not very efficient, signs are not clear enough. Too much walking.
Basic flight. Great for something under two hours. Seats were a bit dated and uncomfortable
The only negative thing was boarding a Copenhagen-bound flight in Toronto. The middle aged woman at the desk gave me some bad time, claiming they wouldn't allow me to board the flight, switching to russian in the process. After I asked her to speak English and explained her that I had to reroute with the airline due to flight cancelations that where beyond my contro and will be leaving the Shengen zone promptly, she told me I had to check in my small bag because the flight was full and they needed someone to give up their cabin luggage. After I refused, she told me she would have to check my bag if it fits the allowed dimensions, which it did. I understand she's not an SAS employee, I understand she needs to check the documents and also make sure there's enough room for overhead bags on a plane. What really made me mad was her hostike tone and the beyond poor communication skills. Basic politeness would go a long way.
I could make online check-in anywhere. Check-in was complicated I could use your app for and it was hard find information for check-in for airline checking in their app. After hour I had to go anyway to make check in the airport. Rest of the flight was more than good
Feels like economy sits are getting smaller especially while eating food
Sat on runway for 1.5 hours waiting on winds to change so we could take off. The pilots did an amazing job getting up in the air when they had permission to take off.
On this shorter leg and with an older plane, just mediocre. On the connecting long haul (Chicago to Copenhagen) everything was great.
Improved communication while boarding. The first bus to taxi from the terminal left without explanation. people were asked to line up to board then not told in a timely manner of any delays.
Flight was canceled and the crew on the ground/front desk were I’ll equipped to handle. One woman was left to handle 150 passengers while her colleagues stood there saying: just 5 more minutes repeatedly.
Little space and no pad provide for lie flat seats in business, Movies were limited and grouping very strange.
gave me complimentary food as the flight was not full and was attentive to my needs
The staff were helpful with good relationships at all levels.- check in,in flight. BUT 1. The food provided was OK but inadequate supply. 2.in selecting my seat during the preboarding check in,I requested Change of seat which I did BUT without advice was charge $$ for this change!!
Boarded late then sat on the Tarmac for 90 minutes for no reason
The plane was almost an hour delayed and then once we were on board, they said that captain didn’t have enough hours left in his day to fly us so they had to find another captain. Surely that could’ve been figured out out in advance. Incredibly frustrating because I missed my connection in Toronto, and it has a result missed the first day of my conference in Charlotte, North Carolina.
Delayed on tarmac and missed next Air Canada flight by few minutes. Theh should have waited for me.
Terrible… Luggage’s missing for 5-days. Not expedited despite notifying them that insulin and ozempic were in bags and required refrigeration. I’m extremely disappointed. Meds were useless upon delivery as ice pack had dissolved and meds were warm and not useable because their efficacy and potency are now questionable . I’m so disappointed and expecting a full refund for the checked in bags.
Flight issues, landing in Van rough. Attendant on flight to Vancouver was excellent. Delays in Edmonton not your fault but was frustrating
Bad experience flying with air Canada . Seats not comfortable . Checked bag was delayed and was bought home next day by airport employee. Had to buy toiletries since bag was delayed . No compensation was even suggested . Will not fly air canada again
No issues other than paying twice for my seat selection.
The plane in use lacked an entertainment system (perhaps because it was still being updated?). It was an overnight flight so it wasn't terrible but still. The actual seat was adequate but not great. As an economy flyer, food review is largely irrelevant. I am unhappy with this race to the bottom for services provided especially as it applies to baggage restrictions.
