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Cons: Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!

Cons: The cabin pressure gave me such a migraine, I couldn't think

Cons: Food and rough flight

Pros: We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back.

Cons: My seat was very uncomfortable- no idea why. Couldn't get comfortable the whole 4 hours!

Cons: Hello, I just needed to voice my dissatisfaction with this fight. I’m not sure if every Westjet flight I was lucky and had amazing crew members or if the staff on this flight was having a bad flight. Our flight was delayed by 75min. The flight crew did not attend to any requests from the customers for the 75min we were on the tarmac. I asked for headphones and the crew member look agitated I asked made a remark about how nobody buys them so she didn’t know how much they are. She said she would come back with the price, and did not. I had to wait for the beverage cart and then order them again. Then I asked for an additional can of ginger ale. The gentleman said he’ll need to come back (as he was cleaning the garbage). He never came back. I had to hit the assistance button again and got the original woman. Once again agitated and when I asked she said to wait for the beverage cart again. After another 10-15min they started the beverage service again. On previous flights there were delays, shorter like 30min westjet crew members gave free headphones. And those are the kind of experiences I’ve come to expect from westjet. Not the free aspect but flight crew that care about the customers. The entire crew on this flight was agitated and annoyed from boarding and it definitely showed. Small things like even a smile or even sorry everyone, would’ve gone a long way. But when the crew doesn’t care the flight gets 10x longer, and when the flight is already delayed by 25% of the flight duration it comes to a point where you’re counting down the seconds to get out. The delay was unfortunate and out of the control of the company and crew but that doesn’t mean the crew couldn’t still make it into a memorable experience for the guests.

Cons: Flight delayed I missed my driver

Cons: the boarding process was chaotic. not enough time was allowed for zone 1 passengers. the plane was old. the inflight entertainment didn’t work. the crew was friendly though. there was no hot food but the cold selections were ok. i would expect a much better customer experience for business class passengers.

Pros: They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment

Cons: Get our bags to us in the morning

Cons: Food, at least for first class.

Cons: Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled.

Pros: Well organized and easy to check in.

Cons: No

Cons: Not delayed

Cons: Made us check our carry ons and there was plenty of space in the cabin overhead comoartments

Pros: N/a

Pros: Very punctual! We arrived on the exactly time as estimated.

Cons: Very poor snack options

Cons: More cramped seats than Southwest.

Cons: The boarding crew wasn’t friendly

Pros: Most humorous crew I have had in a long time. Had regular beverage service, coffee service and a water service!

Cons: I can’t think of a thing.

Cons: The main economy seats were far too narrow.

Cons: Drink service

Pros: Quick boarding

Cons: Arriving over a half an hour late

Cons: Appreciate the communication from pilot when on tarmac

Cons: Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing.

Pros: The crew was amazing and the flight was fast and smooth. Seating was great

Cons: Nothing needs to be corrected

Cons: The boarding crew wasn’t friendly

Cons: The main economy seats were far too narrow.

Pros: The crew was polite

Cons: Less delays

Pros: Baggage handlers extremely fast

Cons: On time

Pros: We left on time

Cons: The size of the plane is just so bad

Cons: Temperature of cabin was too cold. My feet were icy.

Cons: Smooth flight on time

Pros: Fast boarding.

Cons: USB outlets at seats, footrests in first class

Cons: Delayed by an hour and spent most of it taxiing.

Pros: Crew was very nice, professional.

Pros: Crew, atmosphere, timeliness. I was satisfied overall

Cons: Gate number changed couple times before flight departure

Pros: On a quick 40 minute flight they still managed to serve coffee, water and snacks.

Cons: Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing.

Pros: Crew was extremely friendly, service was great, and dinner was awesome

Pros: It was one of the best international flights I've been on. Overall a very pleasant flight.

Cons: Food quality is always an issue on flights.

Cons: The main economy seats were far too narrow.

Pros: food

Pros: The crew was amazing and the flight was fast and smooth. Seating was great

Cons: Nothing needs to be corrected

Pros: Leg room

Cons: Not sitting in an airplane without AC for 30 minutes after everyone loaded

Cons: On time

Cons: Appreciate the communication from pilot when on tarmac

Pros: Pilots kept us abreast of timing and upcoming turbulence

Cons: The seat back screen was broken, but the screen itself was always on, so in addition to no entertainment, I couldn’t even have darkness

Cons: Temperature of cabin was too cold. My feet were icy.

Pros: Crew was very nice, professional.

Pros: Flight was Good

Cons: checked baggage was damaged

Pros: Crew was great, check in was fast. Overall great experience.

Pros: Service was fast

Cons: Better seats

Cons: Food, at least for first class.

Pros: They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment

Cons: Get our bags to us in the morning

Cons: On time

Pros: Decent entertainment options and snack offerings.

Cons: Last 6-8 rows were vacant and for some reason Someone was still seated directly next to me. Why on earth the flight attendants (otherwise great) didn’t make an announcement that there was no need to share a row and encourage people to spread out is beyond me. I mean this is the only flight I can remember in a decade that wasn’t nearly or fully booked, you’d think they’d emphasize that. Instead I got to be trapped like it was a full flight next to a guy with no concept of personal space.

Cons: Nothing

Pros: Good flight, got home early.

Cons: Flight delayed 3 hours, then a seats were very cramped and uncomfortable

Pros: left on time and arrived on time

Cons: Slight delay

Cons: They lost my bags. Unacceptable