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Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

The flight crew was so nice! Roomy seats and plenty of snacks!

Excellent

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

All great!

Aircrew great along with gate agents.

First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Excellent

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Crew was kind and responsive.

Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.

The staff was extremely friendly and accommodating. Quality of the flight was great! I loved how comfortable and clean it was. Great to have a flight that has jacks for your chargers as well as free WiFi! Will definitely be flying again!!

Crew was very attentive and friendly yet they give you your space. I know there is no personal space in an aircraft however it felt like it. Great job.

On time, clean and easy

Nothing.

Very nice gate attendants!! And on flight staff were great!

Service, Ecofriendly, Kind Staff

Nothing

Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not.

Flight was delayed nearly an hour causing a very tight connection in Calgary.

Ran out of the best meal option in Business Class...

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

Complimentary beverages.

Chicken and pasta for dinner

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

Updates on flight

Everything was great!

The plane was clean and enjoyable with a good selection of tv shows.

Issues with the two different airports. Both LAX and SFO have an aging infrastructure. We had difficulties boarding (jet bridge issues) and unboarding (another jet bridge issue).

Crew was very attentive and friendly yet they give you your space. I know there is no personal space in an aircraft however it felt like it. Great job.

Flight time just over 4 hours! Great service.

Very short flight so not much to comment.

Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.

Service, Ecofriendly, Kind Staff

Nothing

Quick and organized airport and boarding

Old plane uncomfortable seats

The team was very professional and friendly

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

The flight crew was so nice! Roomy seats and plenty of snacks!

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

Excellent

All great!

Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long.

Nothing. The flight was uneventful and short. The crew as nice.

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Flight time just over 4 hours! Great service.

Everything!!!! Especially The Flight Attendant Staff. And For The Price, From Departing From JFK-NYC To LAX-Los Angeles Is Fantastic!!!! I Would Definitely Recommend This Airline To Anyone Who Wants "Great Service" At A "Great Price";-D!!!!

On time, clean and easy

Nothing.

Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable.

Excellent

Food was unexpectedly good.

The flight was delayed for 40 minutes. We could hardly catch connecting flight

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

The flight crew was so nice! Roomy seats and plenty of snacks!

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

Quick and organized airport and boarding

Old plane uncomfortable seats

Ran out of the best meal option in Business Class...

Great plane B 787

Paid online for food and most choices gone Overpriced

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

All great!

Nothing

Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!

The United flight had a great entertainment package (movies, tv shows, etc). The flight attendant who sat in front of us was awesome,and fun to talk to. She gave us some great tips about things to do while in Athens. The food was good (for airline food).

The flight from Newark to Athens was interesting. The flight changed gates at the last minute. The plane was towed to the new gate, then we found out that it was going to be delayed an additional hour due to required maintenance checks. Actually, I don't mind the additional maintenance checks, I want to arrive alive! We arrived in Athens 90 minutes after our expected time. We got seats in the exit row, however, we couldn't really enjoy the extra legroom for 2 reasons: 1) The exit hatch was right in front of my girlfriend who was sitting near the window. She couldn't extend her feet without kicking the door (I big no-no at 35,000 feet). 2) Our row was right in front of the bathrooms, so I had constant traffic bumping me in left shoulder and lines of people literally standing in front of me for the majority of the flight while waiting for their turn to use the bathroom. They are stepping on my feet constantly or passing gas in my face (I wish I was kidding).

Complimentary beverages.

Chicken and pasta for dinner

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

Food was unexpectedly good.

The flight was delayed for 40 minutes. We could hardly catch connecting flight

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?