It was on time
It was crowded and cramped.
The gentleman at the gate was super helpful and helped us check our bags at the gate.
Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth.
On time; safe flight
Service from boarding to landing was impersonal. No headphones etc. Etc.
Staff were friendly and worked hard.
Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft.
Staff were friendly and attentive. Boarding was good - efficient and quick.
Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working.
I had a very rude and mean flight attendant. I was yelled at and wasn’t offered any beverages or food afterwards. I was ending a phone call with the rcmp and without rudely hanging up on him due to my truck being stolen and being out of the country for 11 days. I was yelled at from 6 rows away in a very arrogant rude tone for the whole plane to hear. I was embarrassed and uncomfortable for the rest of the flight as well as being in a bad mood. Not being offered any beverages or food afterwards also made for a long flight. Was not impressed in the slightest as I fly with west jet every week and have never had such a rude flight attendant.
I liked the flight attendants sense of humour!
Good snacks $
Title says it.
Very helpful and friendly staff.
Having to leave Costa rica
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