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The service to/from the airport/plane (wheelchair assistance for my mother in law) was exceptional. The staff was super friendly and courteous. The staff on the plane was also very nice. The food quality could have been better (mashed chicken sandwich).

They had the small delay so they thought I wouldn't make my connection and they canceled my whole flight from the connection onwards even though I made it to the connection I was there on the boarding but I couldn't board to my next flight because the airline company canceled my flight before I even got to the second airport They didn't help in arranging a new flight they told me I could put a claim somewhere at some point which made my frustration even worse no hotel was allocated no notification of any kind and all I heard was the sentence we are not responsible we didn't cancel it someone else is responsible go look for it

I found check in difficult because I could only pull up one passenger. I got help.

Good flight, slightly cramped as the seats are very close together

The overall experience was very good and the flight left early. The checkin process was efficient and the staff was helpful and courteous. Of course, the room between seats could always be a little bigger.....

Flyt was changed but got me back to Victoria. Will fly with AirCanada anytime. Thank you

Flying to Fredrickton from Toronto on July 10 was horrible worst flight ever

For me was not enough water. + 200 ml would be perfect… Generally it was good.

The layover in Montreal in the lounge was long and nothing special.

The fact that you are sending me a survey asking me about a connection that was missed speaks to the level customer service that was present throughout this trip.