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Good but I don’t received my bags yet is been 5days still no update

We upgraded to business class. First time on Air Canada business class and they ran out of the better prawn dinner and we got chicken. Beds not as good as on Quantas

Flight was in business class on an older Lufthansa 747. Business class seats definitely old style. Flight attendants were a little curt but attentive. Movie choices did not include anything that would be considered new releases.

Bad, still waiting for my luggage, since I arrive 5 days ago

The air hostesses were pleasant and helpful Food was great

Delays were reported timely. The waiting area was a joke, it was caious the loading was delayed and not reported clearly. Their was disgruntled passengers. The personel tried their best but the organization failed the customer and the present personnel. There was no planning causing poor exicusion.

Overhead bins above seats which have some kind of priority - business or otherwise, should be marked as such. Otherwise, they are filled with bags by passengers who may sit in rows with higher numbers. As a consequence, if I'm sitting in row 4 and need to have my hand luggage in row 12, I need to wait likely for the entire plane to disembark before I can take the carry on.

Fine. The plane took off and landed. Food was as expected. Less than comfortable flight.

Crew was very respectful and ready to serve. Much better than before.

Over 4 hour delay in departure. Aircraft and gate changes. Problems loading cargo. It was a mess.