Abandoned me in hallway in a wheelchair… which I asked for because I sprained my back. After waiting in the hallway, I decided to walk the rest of the way since someone respecting me up.. My experience with the united was totally the opposite. Wheelchair access, propped swift and save me a lot of grief. Air Canada totally disorganized.
No issues other than paying twice for my seat selection.
Bad experience boarding and flight got delayed didn’t make it to my next flight
Everything was great, clean plane and washrooms. Flight was on time, excellent boarding process
The app was great, service was wonderful, everything was quick and easy
The food on the trip Toronto to Athens could be better: the chicken didn’t taste good.
Horrible. Multiple delays for every reason imaginable. Missed connection which led to missing work. How does a plane make a detour to refuel. Do the fueling then have to refuel a second time at the exact same spot? Mind blowing.
Conflicting information provided about baggage allowance. One screen said I had a carry on and another said I didnt.
The 787 Dreamliner that we flew on was relatively new and a nice aircraft. We flew on a 777 which was noticeably older and the seats were average” but the 787 was very nice, especially for the price. No window blinds anymore, instead high tech adjustable polychromatic glass!! Nice.
I had a great experience at YUL Air Canada. The service was top drawer as I needed help to board.
The entertainment selection was ok, but overall not bad! The crew was great.
Good crew and boarding process. Horrible food and one of the most uncomfortable aircraft seats I have ever sat in. The cabin temperature was warm which made it hard for my family to sleep.
I had a great experience on this flight! The crew was extremely helpful and attentive. Seats are very comfortable and the in flight entertainment was excellent.
everything to do with KAYAK was terrible. Your customer facing departments are utterly useless, timewasting and unhelpful.
The screen didn’t work and I didn’t get the seat upgrade I paid $300 for. They were no help with that,
Paid $180 for seat selection, and selection essnt honored. Have to call for a refund.
The onboard service was fantastic, really in a class of its own
Easy quick flight but everything was perfect. I never like the food and it was surprising good this time. I think they are making some changes.
Was 3 hrs delayed and my poor friend I met in Barcelona was waiting at airport for 3 hrs. Dallas airport was awful
Plane and seats ok. Dinners going and coming back were not fantastic. Breakfast from Seattle to London fine with bagel, cheese and fried egg. Second meal on London to Seattle not my favorite of kind of pizza sauce in a pastry. Came with water about three different times on each of my long flights. Staff on all very friendly and helpful.
