I didn’t have any food but my Prosecco hit the spot. We left on time and the crew was friendly.
I wasn’t able to book or pay for a seat and they forgot to check me in for my third flight so I spent 24 hours in Toronto waiting for another one.
I like the wider seats, Plus lots of legroom, Lacking entertainment, no tv or screen to play with
The keg from Edmonton to Toronto My wife found it very cold. Other than that great flight.
Flight itself good .Landing at terminal3 and connections to terminal1,it is connections nightmare,specially for disable person
The seats very Uncomfortable, no meal and no entertainment for a 4Hours flight. Smooth Flight, Great Take off and landing. Superb crew!
It was good, flight was on time, boarding was smooth and done in zones, food was good too but there was no form of entertainment. Luggage’s were intact. So an overall good flight
Too squished in seats. I'm 110 lbs and 5'6....can't imagine being any bigger and flying
Original flight canceled and communicated poorly. A series of gate changes , delays and plane changes followed. Even after the entire flight boarded there was another plane changes followed. Food vouchers provided to my travel companion but not to me despite being on the same reservation. No in flight entertainment. The entire experience was terrible although the flight crew were great.
I liked getting on the plane first that's it actually. They did a offer to upgrade and it so was not worth it
My experience was good. On my return my screen had a glitch but the movie, show and internet options were good. Seats were comfortable, as comfortable as a plane could get in economy. Friendly service. Only complaint would be high price.
Every flight was canceled and they didn’t care much about their passengers
I was tired enough to fall asleep soon after takeoff and slept until "we are starting our descent to Toronto" announcement. That's not bad at all.
The plane was almost an hour delayed and then once we were on board, they said that captain didn’t have enough hours left in his day to fly us so they had to find another captain. Surely that could’ve been figured out out in advance. Incredibly frustrating because I missed my connection in Toronto, and it has a result missed the first day of my conference in Charlotte, North Carolina.
Terrible… Luggage’s missing for 5-days. Not expedited despite notifying them that insulin and ozempic were in bags and required refrigeration. I’m extremely disappointed. Meds were useless upon delivery as ice pack had dissolved and meds were warm and not useable because their efficacy and potency are now questionable . I’m so disappointed and expecting a full refund for the checked in bags.
Very bed experience never want to travel air canada anymore
Really out of Air Canada's control due to long delay because of mechanical issues. While doing their best, disappointed by their assumption that all passengers have smart phones. Should have communicated food voucher availability at gate area. Late arrival cost me an extra $51 because public transit was not available, Otherwise, feel Air Canada did their best dealing with their challenges. Will likely continue using them in the future.
I wish to travel with Air Canada for my next trip
They were very attentive, polite, professional and great customer service skills.
Due to the approaching strike I have to admit Air Canada personnel showed empathy and compassion.Thank you for an enjoyable flight
