I didn’t have any food but my Prosecco hit the spot. We left on time and the crew was friendly.
I wasn’t able to book or pay for a seat and they forgot to check me in for my third flight so I spent 24 hours in Toronto waiting for another one.
I like the wider seats, Plus lots of legroom, Lacking entertainment, no tv or screen to play with
The keg from Edmonton to Toronto My wife found it very cold. Other than that great flight.
Flight itself good .Landing at terminal3 and connections to terminal1,it is connections nightmare,specially for disable person
The seats very Uncomfortable, no meal and no entertainment for a 4Hours flight. Smooth Flight, Great Take off and landing. Superb crew!
It was good, flight was on time, boarding was smooth and done in zones, food was good too but there was no form of entertainment. Luggage’s were intact. So an overall good flight
It was okay overall, but it was a 4 hours flight and the only thing we got was snacks, I really expected breakfast.
My wife and I both use canes. Although I had checked in 24 hours before the flight and noted we would be checking two roll-on bags, the machines at the check in area did not produce luggage tags, and staff were unwilling to help unless we joined the long queue, a very difficult challenge. We opted to take the bags on board and, of course, were relieved of the jells and scissors in the bags at security. On board crew were then unhelpful in hoisting the bags into the overhead bins.
I liked getting on the plane first that's it actually. They did a offer to upgrade and it so was not worth it
I liked the fact that we arrived on time. What I did not like, I paid for a seat. Unfortunately a very large women sat beside me (required a belt extension). Her body spilled to my side. Not her fault but I had to lean to the left because her body was literally on my side of the seat. This caused a back ache. I was unable to sit straight the entire flight. There should be some form allowance (wider seat) for morbidly obese passengers. These seats are not designed for extremely obese people. I feel compassionate towards these obese passengers but I got off the plane with a substantial lower back ache. I myself have a degenerative disk disease and this did not help me
Very tight seats - no legroom at all, very tight to the person in front of you. If you have basic fare, you are loading zone 6 regardless of where you are sitting in the plane - meaning even as a middle aisle person at the front of the plane, I had to get people to get up and let me in as they had boarded earlier. Having to pay for a carry on is criminal. I am a frequent flyer, and air Canada has now joined the list of other terrible North American Airlines.
Delayed by 5+ hours and they give a voucher for only $20 CAD which isn’t even redeemable at any place with edible food. Then took almost an hour to clean craft after it landed. And nonsensical boarding delayed even further. We didn’t leave until 1:30am….
I travelled in Business class for the first time and wish I could do that again.
the seats aren't the most comfy -- too little padding and I could feel whatever the passenger behind me was doing. Otherwise, it's all good.
During the pre-departure safety briefing, the flight attendants rushed through the mandatory safety announcements in both official languages, making it difficult for passengers to clearly understand the instructions. Given the importance of these messages for passenger safety, this lack of clarity was concerning. Perhaps use a recoded message to alleviate this concern. Additionally, the flight attendants appeared to lack the professional attentiveness typically expected during a flight. Rather than focusing on timely and courteous service, they seemed more engaged in personal conversations than in addressing the needs of passengers. I hope this feedback is taken constructively and helps in maintaining the high standards of professionalism and care that travelers expect from a national carrier: AC.
Service is pretty good. Sandwiches have to be purchased but I’ve bought my own food. Seat was comfortable and various movies to chose from.
They were so kind and helpful and they even brought an item of mine that I forgot on the plane!!
3.5 hour late leaving due to mechanical issue, crew time out and over heated plane
Did not board by zones. Over head bins were not crowded. Babies were quiet.
