Pros: "Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck"
Cons: "Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional"
Pros: "10/10 would recommend.."
Pros: "Crew was very attentive, and boarding and off-boarding was relatively easy"
Cons: "The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated."
Pros: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."
Pros: "Swiss is my new favorite airline."
Cons: "Nothing bad to report. Book Swiss!"
Pros: "comfortable seating, friendly helpful crew, good food"
Cons: "sometimes too cold sometimes too warm"
Pros: "Crew was top"
Cons: "45 min delay , shame ..... always the same problem with Frankfurt airport..."
Pros: "I was in business class and it was great. The staff the food and the seats were awesome."
Cons: "I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat."
Pros: "Food was great and abundant. Frequent service"
Cons: "Seats are too tight for such a long flight"
Cons: "Delayed flight and delayed layover"
Pros: "Loved the crew from Zurich to sf. Amazing service"
Pros: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Cons: "The flight attendant not wearing perfume. Food was very poor to say the least."
Cons: "No overhead fans and seats were not very comfortable."
Cons: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Pros: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Cons: "Flight was delayed. Had to get a different flight because we would miss the next flight."
Pros: "Very kind crew. Great food. Nice leg room even for economy."
Cons: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."
Pros: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."
Pros: "Fast flight. Good service from luggage checking to landing."
Cons: "Way too spicy beef chili. Confined space on airbus."
Pros: "Staff friendly and flight very smooth"
Cons: "The breakfast was very poor. Two different servings of OJ(why?), non fat yoghurt and bread. Coffee came with only one cream. Media screen and audio did not work, and usb charger kept turning off. Barely able to recharge phone over the span of 10 hour flight! My next neighbor had same problem."
Cons: "Lost luggage’s. Delayed trip"
Pros: "Basically the worst flight ever"
Cons: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"
Pros: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"
Cons: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."
Pros: "It was a great flight. Even the food wad good, especially the snacks!"
Pros: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"
Pros: "Flight crew were courteous and efficient."
Pros: "Swiss is always a tad nicer than the alternatives"
Cons: "Our flight was delayed 25 minutes leaving Rome."
Pros: "flight was on time"
Cons: "insufficient AC during boarding endlessly screaming baby"
Pros: "On time and friendly service"
Cons: "Poor selection of films, cramped seats and mediocre dinner"
Pros: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Cons: "Very tight seating in economy for a transcontinental flight"
Pros: "Everything except the earphones was great"
Cons: "The earphones are bad and connector is 2 pins, so couldn't use mine."
Pros: "Nice flight attendants. Clean planes."
Cons: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"
Cons: "I paid for a seat on the aisle with extra leg room. Seat 24D. There was only minimal foot space because of some type of metal box under seat 23D. I don't think that I should had to pay $45 for the extra leg room just to receive cramped foot space."
Cons: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Cons: "seats were small and uncomfortable"
Pros: "Bad inedible food and no leg room, and I am small."
Pros: "I was offered several snacks throughout the flight, which helped to pass the time and gave me the opportunity to drink water, which helps a lot."
Cons: "Seats were very tight in the cabin. I don't know of an airline that does not jam seats into coach, so this is expected."
Pros: "I did not like anything about this flight"
Cons: "My flight has been cancelled with no ecplonation. They reissue e ticket for me under different name. The crew were very rude . My suitcase was lost and still I have not received it . They promised to deliver ."
Cons: "late due to late arrival to Zurich, 45 min late."
Pros: "I was as comfortable as l could be, the trip home was very satisfactory"
Cons: "I was ill going to Zurich"
Pros: "smooth ride ... long :( ... but smooth and clean ... thank you for having a flight directly into tampa ... female copilot? really? :) wow, great job!"